客户经理 - 影响者营销
Account Manager - Influencer Marketing
Later 是全球最智能的网红营销公司，致力于让品牌在打造难忘营销活动时充满信心。通过结合真实的创作者关系、可信赖的洞察力和专业指导，Later 让营销中最显眼的投资不再有恐惧和猜测。
基于原生 AI 驱动的平台和超过十年的专有数据——包括数十亿次社交互动、曝光量以及 24 亿美元以上的经验证实的网红驱动购买额——Later 帮助团队在活动上线前了解哪些策略会有效。
通过将可信赖的洞察与专业指导相结合，Later 消除了网红营销中的不确定性，使品牌能够选择合适的创作者，执行全托管的活动，并在知名度、参与度和收入方面实现有意义的增长。Nike、Wayfair、联合利华和西南航空等领先企业都信任 Later，让创意与表现之间架起桥梁，使活动不仅看起来出色，更能带来实际成果。了解更多请访问 later.com。
职位简介
Later 正在寻找一名客户经理，作为客户的可信顾问和战略合作伙伴。在此职位上，您将负责一组网红营销客户的成功，确保活动带来可衡量的回报和长期价值。
您将结合战略咨询、活动执行和关系管理，帮助客户实现营销目标。内部方面，您将指导协调员和协作人员进行执行，辅导初级团队成员，并作为客户的声音影响 Later 的产品和服务路线图。这是客户体验核心的一个高影响力职位。
您将从事的工作：
战略
- 从客户入职到续约，负责客户关系组合，确保采用率、满意度和留存率。
- 作为可信顾问，提供与客户业务目标一致的战略建议。
- 主导战略业务评审（SBR）和活动总结报告，提供塑造未来战略的见解。
技术/执行
- 从启动到报告，监督网红活动的交付，确保内容质量、按时执行和符合 KPI。
- 与客户合作制定售后策略，分享最佳实践和可操作的见解以优化表现。
- 精确管理预算、合同和交付物，提供透明的更新和主动的问题解决。
查看英文原文
Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.
Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.
About the Role
Later is seeking an Account Manager to act as a trusted advisor and strategic partner to our customers. In this role, you’ll own the success of a portfolio of influencer marketing clients, ensuring campaigns deliver measurable ROI and long-term value.
You’ll combine strategic consulting, campaign execution, and relationship management to help customers achieve their marketing goals. Internally, you’ll guide Coordinators and Co-Ops on execution, mentor junior team members, and act as the voice of the customer to influence Later’s product and service roadmap. This is a high-impact role at the center of our customer experience.
What You’ll be doing:
Strategy
- Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention.
- Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals.
- Lead strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape future strategy.
Technical / Execution
- Oversee influencer campaign delivery from kickoff through reporting, ensuring content quality, on-time execution, and alignment to KPIs.
- Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance.
- Manage budgets, contracts, and deliverables with precision, providing transparent updates and proactive issue resolution.
Team / Collaboration
- Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach.
- Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences.
- Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements.
Research / Best Practices
- Analyze campaign performance data to generate actionable insights for customers and internal teams.
- Identify risks and opportunities early, providing proactive solutions to drive stronger results.
- Contribute to evolving best practices as the influencer marketing industry and Later’s platform capabilities grow.
What Success Looks Like
- Customers view you as a trusted advisor who drives measurable ROI and long-term growth.
- Campaigns are delivered on time, on budget, and above expectations.
- Renewal and expansion rates across your book of business exceed targets.
- Coordinators and Co-Ops under your guidance grow in performance and confidence.
- Later is recognized internally and externally for best-in-class client services in influencer marketing.
What You Bring
- 3–5+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred.
- Proven success acting as a strategic advisor, delivering recommendations that map to client business goals.
- Strong project management skills, with the ability to balance multiple accounts and priorities.
- Excellent communication, relationship management, and presentation skills.
- Analytical mindset, able to interpret data and translate insights into action.
- Experience mentoring or coaching junior team members.
- High integrity, empathy, and a strong customer-first mindset.
- Expertise with influencer or marketing platforms; ability to become an expert in the Later Influence™ platform.
How You Work
- Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
- Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
- Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
- Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
- Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
- Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.
Our approach to compensation:
We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.
Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.
To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.
Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.
Salary Range:
$90,000-105,000 OTE
*Co-op team members, independent contractors, and freelancers are not eligible for company benefits.
#LI-Hybrid
Where we work:
We have offices in Boston, MA; Vancouver, BC; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.
Diversity, inclusion, and accessibility:
At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.