项目管理负责人
Project Management Lead
职位描述
作为项目经理负责人，你将在全球所有地区设定项目执行标准，同时亲自领导我们最大、最复杂的客户项目，包括大型学校集团和多学校学区。
实施新的学校系统涉及关键数据、员工流程和日常运营。在这个实践性领导岗位上，你将建立并完善项目管理职能的框架、标准和实践。你将监督区域项目经理，指导团队成员独立完成企业级工作，并确保每个客户从启动到完成都能体验到专注、结构化和无缝的项目交付。
你将负责以下事项
- 职能与标准管理：定义并维护全球范围内的项目范围界定、资源配置、执行和收尾的标准、方法和最佳实践。
- 企业级交付：亲自领导我们最具挑战性和最复杂的客户项目，包括多学校集团和学区级别的软件实施。
- 框架开发：建立并标准化核心项目管理文档，包括工作分解结构（WBS）、任务估算模型、正式签收文件和交接协议。
- 团队领导与辅导：指导区域项目经理处理高风险项目，并辅导团队成员成长为能够带领跨区域团队的项目负责人。
- 范围治理：在项目启动前，对销售、服务和支持团队的企业级项目实施严格的签收流程。
- 资源优化：监督全球资源调配纪律和交付时间表，主动解决时间冲突。
- 跨职能协作：在跨部门战略讨论中代表项目管理，确保承诺、交接和范围与运营能力一致。
成功的表现包括
- 明确的项目责任：每个面向客户的项目在整个生命周期中都有指定的、负责任的项目经理。
- 严格的治理：企业级项目在开始时就有完整记录、已签收的范围和清晰的审计追踪。
- 可扩展的团队能力：每个运营地区至少有一名项目经理能够独立运行复杂学区或集团级别的项目。
- 准确的框架：WBS模板和工作量估算在实际中经得起检验。
查看英文原文
About the Role
As Project Management Lead, you will set the standard for project execution across all global regions while personally leading our largest, most complex client engagements, including large school groups and multi-school districts.
Implementing new school systems touches critical data, staff routines, and daily operations. In this hands-on leadership role, you will build and refine the frameworks, standards, and practices for a growing Project Management function. You will oversee regional Project Managers, mentor team members toward independence on enterprise-level work, and ensure every client experiences dedicated, structured, and seamless project delivery from kickoff to completion.
What You’ll Be Responsible For
- Function & Standards Ownership: Define and maintain global standards, methodologies, and best practices for scoping, resourcing, running, and closing projects across all regions.
- Enterprise Delivery: Personally lead our highest-stakes and most complex client engagements, including multi-school group and district-level software implementations.
- Framework Development: Build and standardize core project management artifacts, including Work Breakdown Structures (WBS), task-estimation models, formal sign-off documents, and handover protocols.
- Team Leadership & Coaching: Guide regional Project Managers on high-risk projects and mentor team members to develop project leaders capable of leading teams across all regions.
- Scope Governance: Enforce a rigorous sign-off process for enterprise projects across Sales, Services, and Support teams prior to project commencement.
- Resource Optimization: Oversee global resourcing discipline and delivery timelines across concurrent projects, proactively resolving schedule conflicts.
- Cross-Functional Collaboration: Represent Project Management in cross-departmental strategy conversations to ensure commitments, handoffs, and scopes align with operational capabilities.
What Success Looks Like
- Clear Project Accountability: Every customer-facing engagement maintains a named, accountable Project Manager throughout its entire lifecycle.
- Rigorous Governance: Enterprise projects begin with fully documented, signed-off scopes and a clear audit trail.
- Scalable Team Capability: Every operating region has at least one Project Manager equipped to independently run complex district or group-level engagements.
- Accurate Frameworks: WBS templates and effort estimates hold up in practice with minimal variance across projects.
- On-Time Execution: Personally led projects land on schedule, within scope, and transition smoothly to Client Experience and Support teams.
What You’ll Bring
Essential Qualifications & Experience
- 5+ years of project or program management experience, with a proven track record delivering complex, multi-stakeholder client projects (such as software implementations, integrations, or data migrations).
- Demonstrated experience building project management standards, frameworks, and governance processes from the ground up.
- Direct experience leading large, highly complex enterprise- or district-level client engagements.
- Excellent cross-functional leadership skills, with the ability to manage expectations across Sales, Technical Services, and client leadership.
- Proven ability to coach and develop project managers.
- Strong scope management skills, with the ability to formalize agreements into actionable, documented project plans.
- Data-literate approach to monitoring delivery timelines, resourcing metrics, and team capacity.
Desirable Qualifications
- Formal project management certification (e.g., PMP, PRINCE2) or equivalent practical methodology.
- Experience in SaaS or EdTech environments, particularly working with international schools, school networks, or public districts.
- Hands-on experience with project management or PSA tools (e.g., ClickUp, Planhat).
- Proficiency in an additional language relevant to key operating regions.
Equal Opportunity Employer
We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity or expression, disability, or marital status.
Please note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted.
WE OFFER
- Competitive salary is based on experience, and performance bonuses are based on KPIs
- Monthly Health & Wellness Allowance
- Support with qualification studies
- Professional Development opportunities
- Unlimited book budget
ABOUT FARIA EDUCATION GROUP
Our vision is simple: reach every learner, inspire every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we are leaders in international education systems and services.
We offer an integrated suite that supports curriculum management, teaching and learning, admissions, and school-to-home communications. Our technology is designed with rigorous data protection and security standards, alongside first-class training and support for modern international schools.
Our portfolio includes ManageBac+, OpenApply, Atlas, SchoolsBuddy, Vectare, and SpotLight
Originally posted on Himalayas