高级客户经理(英国及爱尔兰)- 增长方向
Senior Account Executive (UKI) - Growth
### 职位描述
作为增长团队的客户经理,你将在Dropbox扩展像Dash这样的新产品时,帮助我们转变市场进入方式方面发挥关键作用。
这个职位超越传统的客户拓展。你将负责构建和扩展我们在现有客户基础中的新使用场景和购买决策中心,以及新客户的销售方式。你将通过解决不确定性来识别客户认同的内容、推动实际成果的因素,以及如何实现可重复的成功。
你将在执行和解决问题的交汇点上工作,完成业务的同时帮助塑造我们的销售策略、信息传递和方法。
这是一个直接参与Dropbox下一代产品增长的机会,并在GTM领导层有很高的可见度。
### 职责
- 负责你所在区域从线索生成到成交和续约的整个销售流程
- 通过接触新团队、部门和高管利益相关者,从零开始建立线索
- 扩展现有的销售方式,发现新的使用场景和机会
- 通过主动 outreach、客户画像、活动和合作伙伴协作持续产生线索
- 准确预测并管理线索,持续达成或超过收入目标
- 主导深入的客户需求挖掘,了解客户的挑战、优先事项和期望成果
- 应用结构化的资格评估和价值销售框架(例如 MEDDICC、SPICED)推进交易
- 清晰阐述业务影响,并围绕成果而非功能来定位Dropbox的解决方案
- 通过建立紧迫感、协调利益相关者和明确下一步行动来推动交易进展
- 通过优化ICP、信息传递和使用场景(例如 Dash)来参与GTM策略的演变
- 跨职能协作,并将一线洞察反馈给产品和GTM团队以影响决策
### 要求
- 6年以上B2B SaaS销售经验,最好是在早期阶段、新产品或不断演进的GTM环境中。
- 在模糊或发展中的市场中,具备产生线索、管理复杂交易并完成业务的能力。
- 具备向中型市场和企业客户(包括高管利益相关者)销售的经验。
- 强烈的资格评估和价值销售纪律性,熟练使用MEDDICC、SPICED、Command of the Message等框架。
- 有持续达成或超越销售目标的记录。
- 高度自主、善于利用资源且适应性强;能够适应快速变化的环境。
查看英文原文
### Role Description
As an Account Executive on the Growth team, you will play a key role in helping Dropbox evolve how we go to market as we expand into newer products like Dash.
This role goes beyond traditional account expansion. You’ll be responsible for building and scaling how we sell across new use cases and buying centers within our install base and with net new customers. You’ll work through ambiguity to identify what resonates with customers, what drives real outcomes, and how we can create repeatable success.
You will operate at the intersection of execution and problem-solving, closing business while helping shape our sales motion, messaging, and approach.
This is an opportunity to have a direct impact on how Dropbox grows its next generation of products, with high visibility across GTM leadership.
### Responsibilities
- Own the full sales cycle from pipeline generation through close and renewal within your territory
- Build pipeline from scratch by prospecting into new teams, departments, and executive stakeholders
- Expand beyond existing motions to uncover new use cases and opportunities
- Consistently generate pipeline through outbound efforts, account mapping, events, and partner collaboration
- Forecast accurately and manage pipeline to consistently meet or exceed revenue targets
- Lead strong discovery to uncover customer challenges, priorities, and desired outcomes
- Apply structured qualification and value-selling frameworks(e.g., MEDDICC, SPICED) to advance deals
- Clearly articulate business impact and position Dropbox solutions around outcomes, not features
- Drive deal momentum by building urgency, aligning stakeholders, and establishing clear next steps
- Contribute to evolving GTM strategy by refining ICP, messaging, and use cases(e.g., Dash)
- Collaborate cross-functionally and bring insights from the field to influence Product and GTM
### Requirements
- 6+ years of B2B SaaS sales experience, ideally in early-stage, new product, or evolving GTM environments.
- Proven ability to generate pipeline, manage complex deals, and close business in ambiguous or developing markets.
- Experience selling to mid-market and enterprise customers, including executive stakeholders.
- Strong qualification and value-selling discipline, using frameworks such as MEDDICC, SPICED, Command of the Message, or similar.
- Consistent track record of meeting or exceeding sales targets.
- High-ownership, resourceful, and adaptable mindset; comfortable taking initiative and thriving without a fully defined playbook.
- Strong collaborator with excellent organizational skills, CRM experience such as Salesforce, and the ability to manage pipeline and forecast effectively.
### Preferred Qualifications
- Experience selling a new or emerging product within an existing portfolio
- Experience working in high-change or transformation environments
- BA/BS degree or equivalent experience
- General familiarity with AI or productivity tools
### Durable Skills
AI fluency means using these tools to _amplify_ human judgment, not replace it. We believe people with these skills will thrive as work and technologycontinue to evolve:
- **Awareness:**Understand yourself and others.
- **Judgment:**Evaluate information and make decisions in complex situations.
- **Adaptability:**Learn, adjust, and stay effective through change.
- **Connection:**Communicate, collaborate, and build trust.
To learn more about why these skills matter and what the data shows about thriving through change, read this [blog post](https://www.dropbox.jobs/en/our-blog/employee-stories/the-era-of-durable-skills-what-the-data-tells-us-about-thriving-in-change/)from our Chief People Officer, Melanie Rosenwasser.
### Compensation
United Kingdom Pay Range
£132,200—£178,800 GBP
Ireland Pay Range
€121.100—€163.900 EUR