招生录取顾问 I
Admissions Enrollment Advisor I
关于该职位:
目前我们暂时没有该职位的空缺,但为了应对今年秋季到明年预期的招聘需求,我们正在建立候选人库。通过申请,您将加入我们的人才社区,一旦有职位空缺,我们会第一时间与您联系。
我们正在寻找一名招生注册顾问I,作为潜在学生探索护理职业的首要联系人。这不是一个电话客服岗位,而是在我们机构门口建立关系的角色。您将引导申请者完成“探索、承诺、开始申请”的整个流程,确保他们感受到支持、获得充分信息,并被真正重视。
这是一份全职、远程、按小时计薪的职位,偶尔需要出差(每年几次),工作时间会根据您所在的时区进行调整,包括偶尔在周六工作。
您将负责的工作内容:
- 每天发起外拨电话并处理来电,安排预约并为潜在学习者进行面试。
- 联系潜在学习者确认并进行已安排的预约,确保所有必要信息得到传达,任何问题都得到解答,并保持对所有合规和认证标准的遵守。
- 向主管提交每日活动报告(DAR)。
- 通过请求推荐获取潜在客户,并将所有新咨询信息录入相应系统。遵循联系策略,并在相应系统中跟踪与潜在学习者的所有沟通。
- 与潜在学习者使用“探索、承诺、开始申请”流程。
- 协助潜在学习者、学习者家庭以及其他可能参与决策的相关方。
- 邀请符合条件的申请者提交申请,确保他们在整个申请过程中获得所有必要的信息和支持。
- 准确回答有关相应护理课程的问题。
- 在学习管理系统(LMS)中更新和维护学习者记录。
- 审核新学习者注册所需的全部文件,解决电子文件中的任何矛盾信息,以确保符合认证和合规标准。
- 与其他部门协作,为注册学习者提供最高水平的服务。
- 审核eLearn评估结果,评估并确定潜在学习者是否适合入学。
- 参与
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About the Role:
We don't have an immediate opening for this role right now, but we're building our candidate pool ahead of anticipated hiring needs this fall into next year. By applying, you'll be added to our talent community so we can reach out as soon as a position opens.
We're looking for an Admissions Enrollment Advisor I to serve as the very first connection for prospective students exploring a nursing career. This isn't a call-center job, it's a relationship-building role at the front door of our institution. You'll guide applicants through every step of the Discover, Commit, Start Application journey, making sure they feel supported, informed, and genuinely seen.
This is a full-time, remote, hourly-nonexempt position with occasional travel (a few times per year) and hours that flex with your assigned time zone, including occasional Saturdays.
What You'll Do:
- Initiate outbound phone calls and handle inbound calls in response to inquiries each day to set appointments and conduct interviews with prospective learners.
- Contact prospective learners to confirm and conduct scheduled appointments, ensuring all necessary information is communicated, any questions are addressed, and adherence to all compliance and accreditation standards is maintained.
- Provide a daily activity report (DAR) to the Supervisor.
- Generate leads by requesting referrals and enter all new inquiry information in the appropriate system. Follow the contact strategy and track all correspondence with prospective learners in the appropriate system.
- Utilize the Discover, Commit, Start Application process with prospective learners.
- Assist prospective learners, learner families, and other relevant parties who may be involved in decision-making.
- Invite qualified applicants to apply, ensuring they receive all necessary information and support throughout the application process.
- Answer questions about the appropriate Nursing Program with accuracy.
- Update and maintain learner records in the learner management system (LMS).
- Review all required documentation needed for new learner enrollment, resolving any conflicting information in electronic files to ensure accreditation and compliance standards are met.
- Collaborate with other functions to provide the highest level of service for enrolling learners.
- Review the eLearn assessment results to evaluate and determine the suitability of prospective learners for admission to the college.
- Participate in weekly Admissions meetings including 1:1s, coaching meetings, trainings, and team meetings.
- Participate in the successful implementation of other functional projects as they arise.
What You Bring:
- High school or general equivalent is required, Bachelor's Degree preferred, or relevant work experience in customer service or sales in lieu of education.
- Demonstrated proficiency in Microsoft Office, including Word, Excel, Outlook, and SharePoint, or ability to learn new technology quickly.
- Experience with CRM and SIS systems.
- Demonstrated ability to effectively work on multiple projects within an environment that is dynamic and fast-paced.
- Minimum of 2 years of College Admissions experience.
- 3-5 years of Sales or Recruiting experience.
- Familiarity with FERPA.
Why Join Us:
We're not just an admissions team; we're a community built around a shared purpose: helping people become nurses who change lives. If you love connecting with people, believe in second chances and growth, and want your work to matter, we'd love to meet you.
Budgeted Hiring Range: $31.31 an hour
All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations.
Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer.
Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities.
At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.
The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us!
Employment is contingent upon successful completion of a background check and drug screen.