TikTok Shop 商业主管
Head of Commerce, TikTok Shop
这是一个远程职位。
关于SuperOrdinary：
SuperOrdinary是连接品牌、创作者和消费者的全球增长合作伙伴和市场专家。SuperOrdinary是当今最令人兴奋的消费品牌的首选合作伙伴，帮助其进行可持续的全球扩展，包括Farmacy、Tower28、OLAPLEX、The Ordinary、Boy Smells等。SuperOrdinary全球的电商市场和社会电商专家团队帮助品牌建立影响力，扩大全球销售渠道，并与世界各地的创作者和消费者建立联系。
2022年，SuperOrdinary宣布收购FanFix，以打造一个多品牌平台，从而在全球范围内简化内容创作者与品牌之间的关系。SuperOrdinary正在打下基础，成为消费品牌的最强大全球加速器，提供无与伦比的品牌建设服务和专业知识，以应对国际扩张、全渠道分销、社交电商和内容变现。
凭借对快速变化的社交电商环境的深刻理解，SuperOrdinary在TikTok Shop和其他社交电商平台成功推动品牌增长方面有着可证明的业绩。将创意与技术结合，SuperOrdinary正在利用直播的力量，创造无缝融合电商和娱乐的互动购物体验。
机会：
TikTok Shop商务负责人将在领导整个店铺运营团队中发挥关键作用，负责管理TikTok Shop卖家中心及相关平台的日常运营。该职位专注于推动我们的在线销售策略，并监督我们在线商店表现的各个方面。TikTok Shop商务负责人将与TikTok运营副总裁紧密合作，为希望建立成功TikTok Shop业务的客户提供坚实的基础。此外，该职位还需负责提升销售营收增长并提高运营效率。
TikTok Shop商务负责人应具备管理TikTok卖家中心各个方面的能力，包括但不限于产品上架、商品展示设置、平台集成、库存和履约、物流追踪以及客户服务。有效的沟通能力是该职位的关键组成部分，因为需要直接与客户互动，解决他们的问题并提供专业的店铺运营支持。
查看英文原文
This is a remote position.
About SuperOrdinary:
SuperOrdinary is the leading global growth partner and marketplace expert connecting brands, creators, and consumers everywhere. SuperOrdinary is the go-to partner for facilitating sustainable global expansion for today's most exciting consumer brands including Farmacy, Tower28, OLAPLEX, The Ordinary, Boy Smells and more. SuperOrdinary’s worldwide team of e-commerce marketplace and social commerce experts help brands establish influence, scale global sales channels, and connect with creators and consumers throughout the world.
In 2022, SuperOrdinary announced their acquisition of FanFix to build a multi-brand platform which will streamline relationships between content creators and brands globally. SuperOrdinary is laying the foundation to become the most powerful global brand accelerator for consumer brands, with unmatched brand building services and expertise to navigate international expansion, omni-channel distribution, social commerce and content monetization.
With a deep understanding of the rapidly evolving social commerce landscape, SuperOrdinary has a proven track record of successfully growing brands on TikTok Shop and other social commerce marketplaces. Fusing creativity with technology, SuperOrdinary is harnessing the power of livestreaming to create engaging shopping experiences that seamlessly integrate e-commerce and entertainment.
The Opportunity:
The Head of Commerce, TikTok Shop, will play a crucial role in leading the entire shop operation team, responsible for managing day-to-day operations on TikTok Shop Seller Center and related platforms. This role is focused on driving our online sales strategy and overseeing all aspects of our online store's performance. The Head of Commerce will collaborate closely with the VP of TikTok Operations to establish a strong foundation for clients looking to build successful TikTok Shop businesses. Additionally, this role will be responsible for increasing sales revenue growth and enhancing operational efficiency.
The Head of Commerce should possess the ability to manage various aspects of TikTok Seller Center, including but not limited to product listings, merchandising setup, platform integrations, inventory and fulfillment, logistic tracking, and customer support. Effective communication, both internally and externally, is a key component of this role, as it involves direct interaction with clients to troubleshoot issues and provide professional shop operation services.
Successful candidates for this role will be self-starters, quick learners, detail-oriented, and well-organized.
Job Responsibilities
- Oversee day-to-day operations of TikTok Shop Seller Center across multiple accounts.
- Ensure that all product listings are live and orders are successfully synced and fulfilled.
- Optimize operational efficiency and drive sales revenue.
- Provide immediate troubleshooting support on the ecommerce platform.
- Ability to work remotely or in a hybrid work environment.
- Manage partnerships with third-party technical service providers
Basic Qualifications
- 3 to 5 years of hands-on experience in ecommerce platforms like Amazon, Shopify, etc.
- Good understanding of TikTok, YouTube, Instagram, and social media platforms.
- High sense of responsibility.
- Detail-oriented with a natural curiosity for learning new things.
Nice to haves
●Excitement to work in a fast-paced startup environment.
●Inherent, internal drive that leans more toward autonomy than requiring direction.
Location:
Remote - Home Office
Benefits
·Paid holidays and sick leave
·Employee discounts on product
·Dental insurance
·Employee discount
·Health insurance
·Paid time off
·Vision insurance
The pay range for this role is between $80,000 - $100,000. Actual pay within the range is dependent on multiple factors, including your residence location and prior work experience. Equity, benefits, and a discretionary bonus may be additional forms of compensation for this role and are not included in the provided pay range.
“Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.”
Originally posted on Himalayas