收入运营经理
Revenue Operations Manager
职位描述
营收运营经理
职责使命
我们是一家精简高效的高增长人工智能平台，在医疗保健、生物制药和健康领域以企业级速度发展。为了实现下一阶段的增长，我们正在寻找一位营收运营经理来负责支撑公司业务的商业基础设施。你将成为商业领导团队的战略助手，确保我们的市场进入（GTM）执行与我们的技术一样先进。
职位概述
该职位隶属于财务部门，与销售、客户管理及更广泛的商业团队紧密合作。
你将负责公司的“商业真相”，确保我们的商业数据被准确地记录、结构化、跟踪和报告。你将负责Salesforce以及用于跟踪完整客户生命周期的基础设施，从销售渠道和合同到收入、扩展和续约。
你将可以接触到外部Salesforce顾问进行大量开发，但你将负责日常系统、业务逻辑、需求和输出。
主要职责
- Salesforce与商业系统：负责Salesforce架构、数据结构、工作流程、报告、集成和整体CRM健康状况。
- 收入智能：建立并维护收入、ARR、NRR、GRR、TCV、销售渠道、续约、扩展及其他关键商业指标的报告。
- 合同与续约：确保合同条款、客户结构、续约和扩展在Salesforce中被准确记录和跟踪。
- 预测与报告：构建仪表盘和预测工具，为管理层提供清晰的商业表现可见性。
- GTM系统与自动化：识别并实施工具、集成和自动化，以提高数据质量并减少手动流程。
- 跨职能协作：与销售、客户管理及财务部门合作，确保Salesforce到财务实际数据的商业数据和报告一致。
我们寻找的人选
- 在营收运营、销售运营或高增长B2B公司中类似技术岗位中具有3年以上相关经验。
- 具有支持多产品定价模型的经验，包括基于使用量、可变和固定平台费用。
- 具有将多样化的商业和客户结构转化为标准化流程的经验，涵盖合同、实施、收入确认和客户管理。
- 精通Salesforce，包括对象、流程、报表等。
查看英文原文
Description
Revenue Operations Manager
The Mission
We are a lean, high-growth AI platform moving at enterprise speed across Healthcare, Biopharma, and Wellness verticals. To reach our next phase of growth, we are looking for a Revenue Operations Manager to own the commercial infrastructure that powers our company. You will be the strategic right hand to our commercial leadership, ensuring our GTM execution is as sophisticated as our technology.
Role Summary
This role sits within the Finance organization and works closely with Sales, Account Management, and the broader Commercial team.
You will be responsible for the "Commercial Truth" of the business, ensuring our commercial data is accurately captured, structured, tracked, and reported. You will own Salesforce and the infrastructure used to track the full customer lifecycle, from pipeline and contracts through revenue, expansion, and renewals.
You will have access to external Salesforce consultants for heavy development, but will own the day-to-day system, business logic, requirements, and output.
Key Responsibilities
- Salesforce & Commercial Systems: Own Salesforce architecture, data structure, workflows, reporting, integrations, and overall CRM health.
- Revenue Intelligence: Build and maintain reporting for Revenue, ARR, NRR, GRR, TCV, pipeline, renewals, expansion, and other key commercial metrics.
- Contracts & Renewals: Ensure contract terms, customer structures, renewals, and expansions are accurately captured and tracked in Salesforce.
- Forecasting & Reporting: Build dashboards and forecasting tools that provide leadership with clear visibility into commercial performance.
- GTM Systems & Automation: Identify and implement tools, integrations, and automations that improve data quality and reduce manual processes.
- Cross-Functional Alignment: Partner with Sales, Account Management, and Finance to ensure commercial data and reporting are consistent from Salesforce through financial actuals.
What We’re Looking For
- 3+ years of relevant experience in Revenue Operations, Sales Operations, or a similar technical role in a high-growth B2B company.
- Experience supporting multi-product pricing models, including usage-based, variable, and fixed platform fees.
- Experience translating varied commercial and customer structures into standardized processes across contracting, implementation, revenue recognition, and account management
- Strong Salesforce expertise, including Objects, Flows, Reporting, Dashboards, data architecture, and integrations.
- Strong revenue analytics experience, including ARR, NRR, GRR, TCV, renewals, churn, expansion, pipeline, and forecasting.
- Highly analytical and technical, with advanced Excel/data skills and the ability to translate complex commercial structures into scalable systems.
- Systems thinker and problem solver who can identify gaps, design solutions, and work independently in a lean environment.
- Experience with SQL, BI tools, Data Loader, or GTM system integrations is a plus
Technical Profile
- Salesforce Savvy: Strong understanding of Salesforce architecture (Objects, Flows, Reporting). You are sophisticated enough to manage external developers and ensure high-quality, scalable output.
- Data Literate: Expert-level ability to manipulate large datasets (Excel, Data Loader, etc.) to drive business decisions and maintain CRM health.
- Systems Thinker: You see the "big picture" of how data flows from an initial opportunity to a multi-year contract and its subsequent renewals.
Why choose Vi?
Vi is the market-leading Enterprise-AI platform for health, serving the world’s largest health organizations - from Fortune 500 health providers to pharma and consumer brands -helping them maximize patient activation, engagement, operational excellence and health outcomes. Vi offers four main product lines: Activate, Engage, Operate and Pulse. Backed by $125M+ in R&D, our powerful platform serves over 190 million members daily - and growing. We are based in New York, Austin, Nashville, and Tel Aviv
Originally posted on Himalayas