供应商监督与合同系统分析师
Vendor Oversight and Contract Systems Analyst
Ascensus 是美国领先的独立技术和服务平台,为储蓄计划提供支持,提供产品和专业知识,帮助近 1600 万人民为更好的今天和明天储蓄。
第 1 部分:职位概述
供应商监督与合同系统分析师是采购与供应商策略团队的关键成员,为供应商监督、采购流程、合同录入和合同生命周期管理系统提供运营支持。该职位与采购、法务、信息安全、风险管理、财务和业务相关方紧密合作,支持供应商和合同生命周期活动,维护准确的系统数据,协调后续跟进,并帮助确保既定流程的一致执行。
此职位结合了供应商监督支持、合同系统管理、报告与分析、终端用户支持和流程协调,重点在于日常运营执行和持续改进。
第 2 部分:工作职能、核心职责和任务
- 负责保护、安全处理并妥善管理 Ascensus 所持有的所有机密数据,以防止未经授权的访问、不当传输和/或未经批准的信息披露,这些行为可能会对 Ascensus 或我们的客户造成损害。
- 我们的 I-Client 服务理念以及我们“以人为本、质量第一、始终诚信”的核心价值观应在日常工作中体现,展示你对我们组织文化的认同和支持。
- 支持 Ironclad 及相关合同系统的日常管理,包括工作流、录入表单、审批路径、通知、权限、用户设置和问题解决。
- 作为合同录入和合同生命周期管理流程的主要支持资源,通过优先处理用户问题、排查工作流问题、协调解决方案,并在需要时升级复杂事项。
- 通过监控元数据完整性、识别不一致或缺失信息、支持清理活动,并帮助确保记录可搜索、可报告且适当归档,来维护合同数据质量。
- 协助工作流配置、测试、增强请求、发布准备、实施后验证及系统改进的采用。
- 与采购、法务、财务、信息安全、风险管理、供应商负责人和业务相关方合作
查看英文原文
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Section 1: Position Summary
The Vendor Oversight and Contract Systems Analyst serves as a key member of the Procurement & Vendor Strategy team, providing operational support across vendor oversight, procurement processes, contract intake, and contract lifecycle management systems. This individual partners closely with Procurement, Legal, Information Security, Risk Management, Finance, and business stakeholders to support vendor and contract lifecycle activities, maintain accurate system data, coordinate follow-ups, and help ensure consistent execution of established processes.
This role combines vendor oversight support, contract systems administration, reporting and analytics, end-user support, and process coordination, with emphasis on day-to-day operational execution and continuous improvement.
Section 2: Job Functions, Essential Duties and Responsibilities
- Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
- Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day-to-day basis showing your support of our organizational culture.
- Support day-to-day administration of Ironclad and related contract systems, including workflows, intake forms, approval routing, notifications, permissions, user settings, and issue resolution.
- Serve as a primary support resource for contract intake and contract lifecycle management processes by triaging user questions, troubleshooting workflow issues, coordinating resolutions, and escalating complex items as needed.
- Maintain contract data quality by monitoring metadata completeness, identifying inconsistent or missing information, supporting cleanup activities, and helping ensure records are searchable, reportable, and appropriately organized.
- Assist with workflow configuration, testing, enhancement requests, release readiness, post-implementation validation, and adoption of system improvements.
- Partner with Procurement, Legal, Finance, Information Security, Risk Management, vendor owners, and business stakeholders to support contract intake, vendor oversight activities, review coordination, approvals, and timely completion of required actions.
- Support vendor onboarding, maintenance, annual assessment campaigns, vendor information refreshes, stakeholder communications, issue tracking, and operational metrics.
- Develop and maintain dashboards, reports, ad hoc analyses, job aids, training materials, and process documentation to support executive reporting, audit requests, user adoption, and operational decision-making.
- Identify opportunities to simplify, automate, and improve processes across contract management, vendor oversight, procurement operations, and related systems; assist with other reasonably related duties and projects as assigned.
Section 3: Experience, Skills, Knowledge Requirements
- Bachelor's degree or equivalent experience.
- Minimum of 2 years of experience in business operations, procurement, contract management, legal operations, vendor management, third-party risk management, or systems administration.
- Experience supporting enterprise applications, business processes, system workflows, reporting, data quality, or operational support functions.
- Strong analytical, problem-solving, and organizational skills with the ability to review data, identify gaps, and support timely resolution.
- Strong commercial acumen and the ability to analyze contract terms, pricing models, and supplier performance.
- Excellent written and verbal communication skills, with the ability to partner effectively with cross-functional stakeholders.
- Advanced Microsoft Excel and reporting capabilities; dashboard or data visualization experience preferred.
- Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and follow-through.
- Preferred experience with Ironclad, contract lifecycle management platforms, SAI360, Ariba, Coupa, ServiceNow, Salesforce, or similar systems.
- Preferred experience supporting process improvement initiatives, user documentation, training materials, and system adoption activities.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
We are proud to be an Equal Opportunity Employer
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.comemail addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Originally posted on Himalayas