助理项目总监 - 儿童福利
Assistant Program Director - Child Welfare
职位描述：
US Advisors 正在寻找一名助理项目总监，协助项目总监对无人陪伴儿童的居家评估（HS）和释放后服务（PRS）进行领导和监督。在此职位上，您将作为与难民重新安置办公室（ORR）的次要联系人，并共同负责确保儿童在与担保人团聚并融入社区过程中安全、健康且稳定运作的日常事务。作为助理项目总监，您将帮助将项目要求转化为实地实践，监督质量保证和合规监控，并在需要时代替项目总监履职。理想的候选人应具备良好的组织能力、注重细节、操作能力强，在压力下能保持冷静，并拥有出色的沟通和管理技能。
职责：
· 协助项目总监监督战略规划、跨州项目实施、人员管理和整体运营的行政工作。
- 作为与 ORR 的次要联系人，与联邦现场专家、项目官员及必要的合作伙伴就服务交付、咨询和质量保证报告进行沟通。
- 在项目总监缺席时代表其行事，包括对时间敏感的个案和运营事项做出决策。
- 监督 HS 和 PRS 的日常运营，确保居家评估、安全与福祉检查、个案管理及深度介入在 ORR 要求的时间框架内完成。
- 主导质量保证活动，包括个案文件审查、报告质量检查及纠正措施跟进，以确保符合 ORR UAC 局政策指南和项目要求。
- 管理区域主管、个案经理主管及其他负责人；确保他们设定可实现的目标，并定期接受辅导和绩效反馈。
- 每季度根据所服务的人群、服务范围、预期转介和预算制定、维护并更新书面人员配置计划。
- 协调所有员工、承包商和志愿者的入职、背景调查审批以及初始和年度 ORR 培训要求的完成，确保服务开始前全部完成。
- 监督合同要求、当地和联邦法律及法规、财务和审计标准的合规情况；及时向项目总监汇报风险。
- 协助准备一份
查看英文原文
Job Description:
US Advisors is seeking an Assistant Program Director to support the Program Director in the leadership and oversight of Home Study (HS) and Post-Release Services (PRS) for unaccompanied children. In this role, you will serve as the secondary point of contact with the Office of Refugee Resettlement (ORR) and share responsibility for the day-to-day operations that keep children safe, well, and stable as they reunify with sponsors and integrate into their communities. As the Assistant Program Director, you will help translate program requirements into field practice, oversee quality assurance and compliance monitoring, and step in for the Program Director when needed. The ideal candidate will be organized, detail-oriented, and operationally strong, with a steady hand under pressure and exceptional interpersonal and supervisory skills.
Responsibilities:
· Support the Program Director in the oversight of strategic planning, multi-state program implementation, staff management, and administration of the overall operation.
- Serve as the secondary point of contact with ORR, engaging with Federal Field Specialists, Project Officers, and required partners on service delivery, consultation, and quality assurance reporting.
- Act on behalf of the Program Director in their absence, including decision-making authority for time-sensitive case and operational matters.
- Oversee day-to-day HS and PRS operations, ensuring home studies, safety and well-being checks, case management, and intensive engagements are completed within ORR-required timeframes.
- Lead quality assurance activities, including case file reviews, report quality checks, and corrective action follow-up, to ensure fidelity to the ORR UAC Bureau Policy Guide and program requirements.
- Supervise regional supervisors, case manager supervisors, and other lead staff; ensure they set attainable goals and receive regular coaching and performance feedback.
- Develop, maintain, and update the documented staffing plan quarterly based on populations served, service scope, anticipated referrals, and budget.
- Coordinate onboarding, background check clearance, and completion of initial and annual ORR training requirements for all staff, contractors, and volunteers before service provision begins.
- Monitor compliance with contractual requirements, local and federal laws and regulations, and fiscal and audit standards; escalate risks to the Program Director promptly.
- Assist in preparing and submitting required reports detailing outcomes, deliverables, financials, and compliance measures.
- Safeguard confidential child and sponsor records, ensuring disclosure is limited to the minimum necessary and consistent with ORR policy.
- Model and reinforce a trauma-informed, culturally responsive, mission-driven culture across the program team.
Required Qualifications:
· Bachelor’s degree in education, psychology, sociology, or behavioral science (social work or equivalent).
- 5+ years of progressive experience with social services or child care agencies, including experience in a supervisory or lead role.
- Experience in the following:
- Supervisory and project management.
- Quality assurance, compliance monitoring, or program evaluation.
- Local community social services.
- Home study, post-release services, or both.
- Working with immigrant populations.
- Family preservation, kinship care, and child welfare.
- Professional assessment report writing.
- Child welfare and case management.
Preferred Qualifications:
· Master’s degree in social work or equivalent (education, psychology, sociology, or behavioral science).
- Prior experience in an ORR-funded HS/PRS, shelter, or other unaccompanied children program.
- Bilingual proficiency in Spanish or another language commonly spoken by children served.
Work Schedule:· Typically Monday-Fridays normal business hours; however as an exempt employee, duties and schedules may shift as project needs arise.
Benefits:
· Paid Sick Leave, Vacation Leave (PTO), Paid Federal Holidays
- Corporate Healthcare, Dental, Vision Plans
- 401k Eligibility after 1 year with company
Compensation:
$100,000-$140,000 annual range
Company:
Universal Strategic Advisors LLC (US Advisors) is a small business consulting practice specializing in domestic and international government administration, technology implementation & application, law enforcement operations, homeland security solutions, immigration strategy and operations, border security, and compliance. US Advisors is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.
Originally posted on Himalayas