物业管理员 | 菲律宾
Property Management Specialist | Philippines
- 职位类型：全职合同工
- 工作地点：远程办公
- 薪资：1300 - 1500 美元/月
- 工作时间：周一至周五，美国东部时间上午9点至下午6点
在 HireHawk，我们连接顶尖的全球人才与高绩效的美国公司。我们的重点是寻找具备专业技能和进取心的优秀专业人士。我们热衷于帮助候选人提升职业发展，同时为客户提供可靠、具备远程办公能力、能够从第一天就产生影响的人才。
我们正在寻找一位具有主人翁意识的商业物业经理，负责美国商业地产组合中的三个相关领域：收款、物业运营和财务支持。
这不是一个任务分配的角色。我们需要一位善于调查和解决问题的人，深入研究租赁协议，核对账簿，直接联系租户，并协调供应商，以最少的监督将未决问题解决。
职责
- 收款与逾期管理：
- 负责完整的收款标准操作流程和升级流程（从最初的10天跟进到最后的法律转介）。
- 在联系租户之前，调查租户账户、账簿和租赁合同，确保计费准确。
- 进行专业的后续电话沟通，并向逾期的美国租户发送正式通知/催款函。
- 维护逾期账龄主文件，并向管理层提交月度逾期报告。
- 物业运营：
- 作为外部物业经理、供应商和公用事业公司的主要内部联络人。
- 处理租户的维修请求，获取竞争性报价（空调、设施维修），并批准供应商发票。
- 跟踪并处理 SNDAs 和证明证书的执行。
- 财务与会计支持：
- 执行年度 CAM/OPEX 核对，并处理搬离时的押金决定。
- 协助管理层进行预算编制、差异分析和每月贷款声明跟踪。
要求
- 3年以上美国商业地产、物业管理或物业会计经验。
- 具有明确的收款/应收账款背景，有在美国市场进行大量电话催收的经验。
- 软件经验：熟练使用 AppFolio、Yardi 或类似物业管理平台。
- 强大的 Excel/电子表格技能（构建跟踪器、数据清理、数据透视表、VLOOKUP）。
- 出色的英语能力：流利的口语和书面表达，语气坚定、自信且专业。
查看英文原文
- Employment Type: Full-Time Contractor
- Workplace: Remote
- Compensation: USD $1,300 - $1,500/month
- Schedule: Monday to Friday, 9:00 am - 6:00 pm EST
At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.
We are seeking an ownership-minded Commercial Property Manager to take full accountability for three connected areas of a US commercial real estate portfolio: Collections, Property Operations, and Finance Support.
This is not a task-routing role. We need an investigative problem-solver who digs into leases, reconciles ledgers, directly contacts tenants, and coordinates vendors to drive open issues to resolution with minimal supervision.
Responsibilities
- Collections & Delinquency Management:
- Own the complete collections SOP and escalation process (from initial 10-day follow-ups to legal referrals).
- Investigate tenant accounts, ledgers, and lease contracts before outreach to ensure billing accuracy.
- Conduct professional follow-up calls and send formal notices/demand letters to overdue US tenants.
- Maintain the Aging Masterfile and deliver month-end delinquency reports to leadership.
- Property Operations:
- Serve as the main internal liaison for outside property managers, vendors, and utility companies.
- Triage tenant maintenance requests, source competitive bids (HVAC, facility repairs), and approve vendor invoices.
- Track and process execution of SNDAs and Estoppel Certificates.
- Finance & Accounting Support:
- Perform annual CAM/OPEX reconciliations and handle move-out security deposit decisions.
- Assist leadership with budgeting, variance analysis, and monthly loan statement tracking.
Requirements
- 3+ years of experience in US Commercial Real Estate, Property Management, or Property Accounting.
- Proven Collections / AR background with direct experience conducting phone-heavy collection calls in the US market.
- Software Experience: Hands-on proficiency with AppFolio, Yardi, or similar property management platforms.
- Strong Excel/Spreadsheet skills (building trackers, data cleanup, Pivot Tables, VLOOKUPs).
- Exceptional English skills: Fluent spoken and written communication with an assertive, confident, and professional tone.
- Work Setup: Dedicated home office with stable high-speed internet and backup power/connectivity.
Originally posted on Himalayas