工程主管
Head of Engineering
技术战略与转型
- 制定并执行多年技术路线图,系统性地现代化PracticeMatch的遗留平台,根据业务价值、风险和连续性优先进行迁移和重写。
- 与产品和业务领导合作,确保工程优先级与PracticeMatch的竞争策略和客户成果保持一致。
- 建立务实的分阶段系统转型方法——在保持产品稳定性和客户承诺的同时,朝着现代、可维护的架构推进。
- 评估并推荐现代技术选择(语言、框架、云基础设施、数据平台),为PracticeMatch的长期可扩展性奠定基础。
- 推动工程生命周期中负责任的代理AI应用——从规划、设计、开发到测试、部署和生产运维,确保工程师建立审查规范和代码库上下文,使AI辅助工作可靠。
工程领导与团队发展
- 领导、管理和发展PracticeMatch的工程团队,包括软件工程和QA职能下的直接和间接下属。
- 建立并维持工程卓越文化:明确的代码质量、安全、文档、同行评审和测试自动化的标准。
- 吸引、招聘和留住优秀的工程人才;建立职业路径和发展计划,促进各层级工程师的成长。
- 进行定期绩效对话;提供直接且建设性的反馈;与人力资源部门合作,及时公正地处理绩效问题。
- 培养心理安全感和团队环境,让工程师可以提出担忧、建议改进,并从失败中学习。
工程执行与交付
- 负责工程交付——确保项目范围明确、执行可靠,并以团队能够信赖的标准完成。
- 维护和改进工程系统——CI/CD流水线、自动化测试、部署基础设施、质量门禁和可观测性——使团队能够自信地发布。
- 解决复杂的生产事件;推动根本原因分析和持久性修复。
- 实施并优化代码库上下文、规范和可执行计划,以支持使用Claude Code和Codex等工具的有效代理编码。
- 识别可以转向AI辅助或自动化的工作
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Technology Strategy and Transformation
- Define and execute a multi-year technology roadmap that systematically modernizes PracticeMatch's legacy platform, prioritizing migrations and rewrites based on business value, risk, and continuity.
- Partner with product and business leadership to align engineering priorities with PracticeMatch's competitive strategy and customer outcomes.
- Establish a pragmatic, phased approach to system transformation — maintaining product stability and customer commitments while executing toward a modern, maintainable architecture.
- Evaluate and recommend modern technology choices (languages, frameworks, cloud infrastructure, data platforms) that position PracticeMatch for long-term scalability.
- Champion the responsible adoption of agentic AI across the engineering lifecycle — from planning, design, and development through testing, deployment, and production operations — ensuring engineers build the review discipline and repository context that make AI-assisted work reliable.
Engineering Leadership and Team Development
- Lead, manage, and develop the PracticeMatch engineering team, including direct and indirect reports across software engineering and QA functions.
- Build and sustain a culture of engineering excellence: clear standards for code quality, security, documentation, peer review, and test automation.
- Attract, recruit, and retain strong engineering talent; build career paths and development plans that grow engineers at every level.
- Conduct regular performance conversations; provide direct, constructive feedback; and address performance issues promptly and fairly in partnership with HR.
- Foster psychological safety and a team environment where engineers can raise concerns, propose improvements, and learn from failure.
Engineering Execution and Delivery
- Own engineering delivery — ensuring that projects are scoped well, executed reliably, and completed to a standard of quality the team can stand behind.
- Maintain and improve the engineering systems — CI/CD pipelines, automated testing, deployment infrastructure, quality gates, and observability — that allow the team to ship confidently.
- Troubleshoot complex production incidents; drive root cause analysis and durable fixes.
- Implement and refine the repository context, conventions, and executable plans that support effective agentic coding with tools such as Claude Code and Codex.
- Identify engineering work that can move to AI-assisted or automated workflows, keeping human review in place where it protects quality, accuracy, and compliance.
Cross-Functional Partnership and Communication
- Serve as the primary technology partner to PracticeMatch's business and product leadership, translating technical considerations into business terms and business priorities into engineering plans.
- Collaborate with M3 USA's broader technology leadership and other business unit CTOs on shared infrastructure, platforms, and standards.
- Communicate architecture decisions, transformation progress, and engineering health clearly to senior leadership, including the M3 USA CEO and CHRO.
- Partner with HR on workforce planning, organizational design, compensation benchmarking, and talent strategy for the engineering team.
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent experience.
- Active engagement with M3 USA's AI training and upskilling programs; demonstrated adoption of agentic coding tools.
- 12+ years of progressive software engineering experience, including significant time in a hands-on technical role.
- 5+ years of engineering leadership experience, including direct management of engineering teams.
- Demonstrated experience leading legacy system modernization or technology platform migration efforts.
- Experience in a SaaS, data, or platform product environment; healthcare technology or physician recruiting industry experience a plus.
- Expert-level understanding of web application architecture.
- Strong working knowledge of modern web technologies (React or equivalent front-end frameworks, RESTful APIs, cloud infrastructure, containerization).
- Experience designing and operating CI/CD pipelines, automated test frameworks, and observability systems.
- Practical knowledge of application security, data privacy, and compliance requirements in web products.
- Working knowledge of agentic coding tools (Claude Code, Codex, or equivalents) and the techniques — repository context, quality gates, review discipline — that make them reliable in production engineering.
- Proven ability to recruit, manage, and develop engineering talent at multiple levels.
- Strong written and verbal communication; able to present technical information to executive, business, and engineering audiences.
- Familiarity with the physician recruiting or healthcare data domain is an advantage.
Benefits:
A career opportunity with M3USA offers competitive wages, and benefits such as:
- Health and Dental
- Life, Accident and Disability Insurance
- Prescription Plan
- Flexible Spending Account
- 401k Plan and Match
- Paid Holidays and Vacation
- Sick Days and Personal Day
*M3 reserves the right to change this job description to meet the business needs of the organization
M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.
Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:
- Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
- Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
- M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
- Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
- In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives
Due to our continued growth, we are hiring for a Head of Engineering to join PracticeMatch, an M3 company.
About the Business Unit:
PracticeMatch is the industry leader in providing practicing physician and resident/fellow data and services to in-house physician staffing professionals and offers a continuum of services designed to provide a clear competitive hiring advantage to health organizations.
As the physician recruiting industry evolves, PracticeMatch continues to innovate with new solutions for physician sourcing, developing sourcing solutions enhanced with the power of PracticeMatch databases. With an in-house staff of experts, telemarketing, email marketing, and direct marketing, PracticeMatch offers healthcare sourcing solutions and customer service unsurpassed in the industry.
Originally posted on Himalayas