Customer Care Representative- Spanish/English (Temporary)
临时职位-6个月合同
能否为来电寻求答案的客户提供卓越的服务？您是否是一位善于倾听的人，能够通过深入提问提供解决方案？您是否具有热情的性格和强烈的责任心？
加入我们。
临时职位-6个月合同
19美元/小时
在这个居家办公的职位中，您将有机会与参与奖学金项目的家庭和学校合作，并直接协助他们。这包括处理与学生咨询相关的来电，以及奖学金申请和资金状态的问题，确保所有问题得到解答，来电者满意，学生完成注册。
我们将提供所有设备，但要在居家办公环境中取得成功，您必须拥有可靠的有线网络服务和一个安静、无干扰的工作场所。
- 优秀的口头和书面沟通能力；强大的多任务处理能力
- 英语和西班牙语流利（申请时会进行测试）
- 解决问题和达成目标的动力
- 熟悉微软办公工具
- 有客户服务经验
- 优秀的有线网络连接和安静、无干扰、安全的工作环境
该职位面向在美国合法工作的人员开放。
EEOC和退伍军人文件
在雇佣期间，员工将不因种族、肤色、宗教、性别、国籍、年龄、婚姻状况或退伍军人身份、健康状况或残疾等任何受法律保护的状态而受到歧视。
有时，政府机构要求雇主定期报告员工的性别、族裔、残疾、退伍军人和其他受保护状态的信息。本行政EEO记录仅用于统计分析，并用于遵守政府的记录保存、报告和其他法律要求。定期向政府提交以下信息。填写行政EEO记录是可选的。如果您选择提供所需的信息，请注意所有行政EEO记录将存放在保密文件中，不会成为您的就业申请或人事档案的一部分。
请注意：您的配合是自愿的。任何数据的包含或排除都不会影响任何雇佣决定。
查看英文原文
Temporary position- 6 month contract
Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?
Join Us.
Temporary position- 6 month contract
$19/hour
In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.
We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.
- Excellent verbal and written communication skills; strong multitasking abilities
- Fluency in English & Spanish (will be tested at application)
- Drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.
This role is open to those eligible to work in the USA.
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.