代理经理
Agent Manager
加入 ShopMy – 重塑数字营销的未来
ShopMy 正通过构建可扩展的人类主导内容编选基础设施,改变电子商务。我们帮助品牌开展以效果为导向的创作者计划,同时让顶级创作者能够通过他们的影响力变现,并直接与他们喜爱的品牌合作——通过值得信赖的品味引领者和真实的推荐来推动发现。
ShopMy 最近成为独角兽企业,获得 15 亿美元估值,投资方包括 Bessemer Venture Partners、Avenir Growth Capital 和 Bain Capital Ventures。
在 ShopMy,你正在为世界上最好的品牌、品味引领者和购物者打造人类主导的商业未来。你快速行动并在工作中看到即时影响,与能力出众的团队成员一起,他们致力于帮助找到世界上最好的东西。如果你对在技术、文化与品味交汇处塑造定制化商业的未来充满热情,我们期待与你见面。
职位简介
我们正在寻找一位 AI 代理产品经理。ShopMy 正在构建一个不断增长的代理舰队,这些代理为内部团队和外部客户(从品牌和创作者到支持他们的人)执行实际工作。随着这些代理根据自身记录不断改进,有人需要负责每个代理的目标并确保它们专注于有用的工作。这就是你的职责。
在这个职位上,你位于代理所服务的人和代理系统本身之间。你深入理解客户的需求,无论是内部团队还是外部品牌或创作者,并将这些需求转化为对代理的具体要求:它们应该如何行为,如何委派任务,好的输出应该是什么样子,以及它们的边界在哪里。你与每个代理所服务的团队和客户紧密合作,同时与产品和工程团队协作,将真实运行中的反复证据转化为一个随着时间推移明显改善的系统。
我们寻找的人应具备以下三个特质:
你是系统思考者。你深入了解代理所服务的人,无论是内部团队还是外部品牌或创作者,并能看到他们的实际工作流程:决策发生在何处,上下文丢失在哪里,哪些地方变慢了。你认为收到的请求和投诉都是不完整的,你会从中解读出真正需要解决的问题。你知道代理在哪些地方真正有帮助,在哪些地方没有帮助。
你熟悉代理。你不仅撰写需求文档,还亲自参与。
查看英文原文
Join ShopMy – Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
About the Role
We are looking for a Product Manager for our AI agents. ShopMy is building a growing fleet of agents that do real work for internal teams and external clients, from brands and creators to the people who support them. As these agents move toward improving from their own track record, someone has to own what each agent is for and keep it pointed at useful work. That is you.
In this role you sit between the people an agent serves and the agentic system itself. You deeply understand the client's need, whether that client is an internal team or an external brand or creator, and you translate that need into concrete demands on the agents: how they should behave, how they delegate, what good output looks like, and where their boundaries sit. You work closely with the teams and clients each agent serves, along with product and engineering, turning recurring evidence from real runs into a system that gets measurably better over time.
What We're Looking For
We need someone who embodies three qualities:
You are a systems thinker. You deeply understand the people an agent serves, whether an internal team or an external brand or creator, and you see how their work actually flows: where decisions happen, where context gets lost, where things slow down. You assume the requests and complaints you are handed are incomplete, and you read between them to find the need actually worth solving. You know where an agent genuinely helps and where it does not.
You are hands-on with agents. You do not just write requirements and hand them off. You are in the prompts, documents, and delegation yourself, you prototype and test against real runs rather than writing long specs, and you partner with engineering to ship the harder capabilities. You earn trust through what works.
You live on the frontier of agents. You have real intuition for LLMs: how they are prompted, how they delegate to one another, and how they are evaluated. You set the bar for what a great agent feels like, accurate, reliable, on-tone, and trusted, and you keep up with what is newly possible.
What You’ll Do
- Deep dive with customer teams to deeply understand their processes and problems, and decide and prioritize where to plug in agents for the greatest impact
- Own and deeply understand the customer need behind each agent, whether the client is an internal team or an external brand or creator, and convert it into clear requirements and priorities for the agents
- Garden agents against that need: watch for recurring gaps, quality drift, confusing delegation, weak eval coverage, and agents being stretched beyond their shape
- Own prompt and document quality, delegation shape, locked instructions, and agent boundaries for your agents with a high bar for precision
- Help shape the agentic orchestration system itself, not just the individual agents: spot flaws, friction, and missing capabilities in how agents are coordinated, and act as a product driver for where the system should go next
- Triage the improvement queue: act on the agent-side changes you own, route tool and capability gaps to engineering, and route product ambiguity to product owners
- Partner with the people an agent serves, along with product and engineering, so every agent has the right scope, knowledge, and tools to succeed, without taking over their domains
What We're Looking For
- 3+ years in product management, or a closely related role where you owned a product, workflow, or service against real customer needs
- A keen understanding of business processes and strong business judgment: you can reason about where the leverage and the ROI are, and focus the agents there
- A track record of deeply understanding customers, internal or external, and turning their needs into clear requirements others can act on
- An evidence-driven, analytical mindset, with the patience and attention to detail to read run histories, spot recurring patterns, and prioritize by impact
- Enough technical fluency to prototype, evaluate, and go deep with engineers on agent design and reliability; you do not need to be a software engineer, but you cannot be hands-off
- Real comfort operating independently amid ambiguity, in a role and a system that are both still being built
- Bachelor's degree or equivalent practical experience
Bonus Points
- Experience working in high-growth startups or fast-paced product environments
- Hands-on experience building, prompting, or evaluating LLM agents
- Familiarity with eval frameworks or LLM-as-judge systems
- Background in consulting or strategic business operations
- Background in the creator economy, influencer or affiliate marketing, or e-commerce
- Experience working directly with brands or creators as clients
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
New York Pay Range
$150,000—$225,000 USD
The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
- Learning & Development Stipend
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
- Brand new NYC HQ office