解决方案交付工程师
Solutions Delivery Engineer
Sonatype 是软件供应链安全公司。我们提供全球最完善的端到端软件供应链安全解决方案，结合针对恶意开源代码的唯一主动防护、唯一的企业级 SBOM 管理以及领先的开源依赖管理平台。这使企业能够大规模地创建和维护安全、高质量且具有创新性的软件。
作为 Nexus 仓库的创始人和 Maven Central 的托管方，世界上最大的 Java 开源软件仓库，我们是软件先驱，我们的开源技术专长无可匹敌。我们以无与伦比的承诺，推动更快、更安全的软件构建，并利用人工智能和数据智能来降低风险、提高效率并推动强大的软件开发。
超过 2000 家组织，包括 70% 的财富 100 强企业和 1500 万名软件开发者，依靠 Sonatype 来优化他们的软件供应链。
作为一名高级解决方案交付工程师，你将指导客户完成 Sonatype 产品的结构化上架、迁移、配置和优化，同时与工程、客户成功、销售和产品团队合作，解决挑战并实现有影响力的成果。此外，你还将为解决方案交付工程团队提供交付领导力，支持交付质量、一致性和同行指导。
你将负责
在解决方案交付工程团队中提供交付领导力，支持交付质量、一致性及最佳实践。
作为复杂或高影响交付的升级点，帮助引导解决过程，同时保持在定义的服务范围内。
通过交付评审、知识分享和同行指导，支持并指导该地区其他解决方案交付工程师。
为服务模板、交付标准和内部文档的改进做出贡献，以增强一致性和可扩展性。
与跨职能合作伙伴分享交付见解和常见模式，以推动持续改进工作。
作为区域交付主题的沟通过滤器，汇总更新、风险和升级内容，供解决方案交付工程经理审查。
特定客户项目或内部活动可能需要偶尔出差。
核心解决方案交付工程师职责
按照定义的交付标准，交付 Sonatype 服务产品。
查看英文原文
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.
As a Senior Solutions Delivery Engineer, you will guide customers through structured onboarding, migration, configuration, and optimization of Sonatype products while partnering with engineering, customer success, sales, and product teams to solve challenges and deliver impactful outcomes. In addition, you will provide delivery leadership within the Solutions Delivery Engineering team, supporting engagement quality, consistency, and peer mentorship.
What You Will Do
Provide delivery leadership within the Solutions Delivery Engineering team, supporting engagement quality, consistency, and best practices.
Act as a point of escalation for complex or high-impact engagements, helping guide resolution while remaining within defined service scope.
Support and mentor other Solutions Delivery Engineers in the region through delivery reviews, knowledge sharing, and peer guidance.
Contribute to the improvement of service templates, delivery standards, and internal documentation to strengthen consistency and scalability.
Share delivery insights and recurring patterns with cross-functional partners to inform continuous improvement efforts.
Serve as a communication filter for regional delivery topics, consolidating updates, risks, and escalations for review with the Solutions Delivery Engineering manager.
Occasional travel may be required for specific customer engagements or internal activities.
Core Solutions Delivery Engineer Responsibilities
Deliver Sonatype service offerings in alignment with defined scope, success criteria, and delivery standards, including implementation, configuration, and structured customer guidance.
Support product-focused migration activities by executing data and configuration tasks, validating completion, and ensuring alignment with target state requirements.
Provide product-specific guidance, identify issues or risks, present available options, and perform troubleshooting within the engagement scope.
Manage engagement timelines, expectations, communication, and documentation, and facilitate working sessions, reviews, and customer discussions.
Collaborate with Customer Success, Sales, Support, and Product Management, and share field insights that inform product and service improvements.
Maintain accurate plans, validation records, and engagement materials, provide complete handoffs to internal teams, and record activities for traceability and continuous improvement.
What We Are Looking For
You are a US Citizen
At least 8 years of experience in DevOps, cloud engineering, software delivery, or related work.
Knowledge of repository management, artifact workflows, CI and CD tools, containers, and orchestration.
Familiarity with AWS, Azure, or Google Cloud, modern build ecosystems, and SDLC.
Ability to work with Groovy, Bash, Python, Helm, or YAML when required.
Ability to lead customer engagements with clear communication, documentation, and ownership.
Demonstrated experience providing delivery leadership, peer guidance, or escalation support within a regional or team-based delivery environment.
Nice to Have
Experience with migration or modernization projects.
Exposure to enterprise DevOps, software security, or supply chain practices.
Experience working with global, cross-functional teams.
Familiarity with SaaS delivery models or cloud-based deployment patterns.
Things That We Are Proud Of
2025 Visionary in Gartner® Magic Quadrant™ for Application Security Testing!
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024
Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open Source Data Solution of the Year."
SD Times: Best in Show Security
Fast Company Best Workplaces for Innovators 2024
The Herd Top 100 Private Software Companies 2024.
Diversity & Inclusion Working Groups
Parental Leave Policy
Paid Volunteer Time Off (VTO)
#LI-AL1
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.