关键客户解决方案架构师 欧洲区
Key Customers Solutions Architect EMEA
关于Nebius：
Nebius正在引领全球AI经济的云基础设施新纪元。我们正在打造一个全栈AI云平台，支持开发者和企业从数据和模型训练到生产部署，而无需承担构建大型内部AI/ML基础设施的成本和复杂性。
由工程师打造，面向工程师。从大规模GPU编排到推理优化，我们在计算、存储、网络和应用AI领域都负责解决难题。
在纳斯达克上市（NBIS），总部位于阿姆斯特丹，我们在欧洲、英国、北美和以色列设有研发中心，拥有全球业务覆盖。我们的团队超过1500人，包括数百名在硬件、软件和AI研发方面有深厚专业知识的工程师。
职位描述
Nebius正在寻找一名关键客户解决方案架构师，以支持关键和战略性的Nebius GPU云服务客户。在这个职位中，你将成为客户的可信技术顾问，帮助客户设计、部署和扩展AI解决方案，同时管理涉及数百到数千块GPU的大规模GPU工作负载。你还将与销售和产品团队合作，推动增长并提升客户满意度。
欢迎你从欧洲远程办公。
你的职责将包括：
- 作为主要技术联系人，解决复杂的AI/ML问题。
- 指导客户优化ML训练和推理工作负载的GPU性能，确保无缝集成和可扩展性。
- 与销售团队合作，发现新机会，推广最新产品，并进行技术演示。
- 作为与产品团队的桥梁，提供客户反馈，传达功能请求，并确保与客户需求一致。
- 与内部和外部利益相关者互动，协商解决方案，并有效推动对齐以解决客户挑战。
我们期望你具备：
- 经验：5 - 10 + 年在云解决方案架构师、技术客户经理或客户工程师等角色中的经验，具有云服务和AI/ML工作负载的实际操作经验。
- 熟练使用基础设施即代码（IaC）工具如Terraform和Ansible。
- 具备Kubernetes和Python编程的经验。
- 对GPU计算有扎实的理解，包括ML训练、推理工作负载和GPU堆栈（例如CUDA、OpenCL）。
- 以客户为中心的方法，有建立信任和培养长期关系的实证能力。
- 强大的解释能力
查看英文原文
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.
You’re welcome to work remotely from Europe.
Your responsibilities will include:
- Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
- Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
- Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
- Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
- Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.
We expect you to have:
- Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
- Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
- Experience with Kubernetes and Python programming.
- Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
- Customer-centric approach with a proven ability to build trust and foster long-term relationships.
- Strong ability to explain technical concepts to technical and non-technical audiences.
It will be an added bonus if you have:
- Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
- Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
- Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
- Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
- Proven experience mentoring technical teams and driving team growth.
- Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.