患者接待代表 - 远程
Patient Access Representative - Remote
在 Mercy 找到你的使命！
患者接待代表通常是患者与 Mercy 首次接触的人员，因此必须以最高的客户服务标准、同情心，并按照我们的使命、价值观和 Mercy 服务标准来履行所有职责。
患者接待代表将负责患者进入任何 Mercy 设施的所有环节。这可能包括安排、注册、保险福利验证、预认证和财务清算，包括就诊前收款。患者接待代表需确保准确的患者数据被录入患者记录中。该同事必须具备出色的细节关注能力，并掌握保险公司、医保指南以及联邦、州和认证机构的相关知识。
职位详情：
我们有些不同
我们的使命明确。我们通过充满同情心的护理和卓越的服务，践行治愈的使命。
在 Mercy，我们相信能发挥独特个体独特才能的职业——不仅充分利用你的技能和天赋，也体现你的心。加入我们，了解为什么《Modern Healthcare Magazine》将我们列入“最佳工作场所100强”。
资格要求：
- 经验：1-3年行政经验和客户服务经验优先。具有医学术语和保险计划经验者优先。
- 教育：需要高中文凭；一些大学课程有帮助。
- 资质：无。
- 其他：需具备良好的口头和书面沟通能力，优秀的电话礼仪。能够与患者、医生、临床和非临床医院员工及保险公司建立并维持积极的工作关系。
我们提供优越的福利：
从第一天起即可享受全面的医疗、视力和牙科保险，带薪假期，学费报销和雇主匹配的退休金，这只是为符合条件的同事（包括每周期工作32小时或以上）提供的众多福利之一！
我们通过充满同情心的护理，践行治愈的使命。
在 Mercy，我们的支持性社区会在你一天中的每一步给予支持，尤其是在困难的时候。你将有机会开创新的护理模式，通过先进的技术和创新程序，改变医疗体验。我们正在扩展以帮助更多人。
查看英文原文
Find your calling at Mercy!
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy service standards.
The Patient Access Representative will facilitate all components of the patients entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.Position Details:
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.
Qualifications:
- Experience: 1-3 years clerical experience and customer service experience preferred. Experience with medical terminology and insurance plans preferred.
- Education: High School diploma required; some college helpful.
- Certifications: None.
- Other: Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.- Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Originally posted on Himalayas