质量保证经理（玩具/服装/鞋类 - 远程）
Quality Assurance Manager (Toy/ Garment/ Footwear - Remote)
这是一个远程职位。
职位描述
我们是一家英国拥有的公司，专注于亚洲的玩具制造，现正在越南寻找一位敬业的质量与合规经理。在这个关键职位上，您将负责确保我们的产品始终符合最高质量与合规标准。您将领导质量保证策略的制定与执行，与跨职能团队合作，并监督从设计到生产的整个质量保证流程。该职位需要偶尔前往其他国家，包括柬埔寨和印尼，以确保所有站点的质量标准得到维持。
工作时间：周一至周五
地点：越南，偶尔需要出差
职责
- 制定并执行与业务目标和产品路线图一致的整体QA策略和路线图。
- 建立QA流程和标准，以确保产品在开发生命周期中的质量一致性。
- 为产品评估、测试和产品合规性提供指导和支持。
- 与设计和生产团队合作，定义新功能和产品的质量标准、验收标准和测试要求。
- 实施和维护测试框架，以确保全面的测试覆盖。
- 监控产品指标和质量指标，并推动持续改进计划以提高产品质量和可靠性。
- 管理与外部QA供应商的关系，并确保符合监管标准和行业最佳实践。
- 进行QA评审、审计和事后分析，以确定问题的根本原因并实施纠正措施。
- 与客户服务部门就所有客户投诉/质量问题进行清晰沟通，并提供所需的明确反馈和信息
- 建立产品生产前后出现质量问题的明确处理流程
- 负责全球仓库的质量检查和月度报告
- 跟踪产品管理和技术领域的行业趋势和最佳实践
- 有可能前往亚洲其他地区进行工厂考察，以配合上述工作
要求
- 在制造业中至少有5年的质量保证相关工作经验（优先考虑毛绒玩具/鞋类/服装领域）
- 对QA方法、工具和流程有深入理解。
- 具备出色的解决问题、分析和沟通能力。
查看英文原文
This is a remote position.
Job descriptionWe are a British-owned company specializing in toy manufacturing across Asia, and we are seeking a dedicated Quality and Compliance Manager based in Vietnam. In this pivotal role, you will be responsible for ensuring our products consistently meet the highest quality and compliance standards. You will lead the development and execution of QA strategies, collaborate with cross-functional teams, and oversee the entire quality assurance process from design to production. This position requires occasional travel to other countries, including Cambodia and Indonesia, to ensure our quality standards are upheld across all sites.
Working time: Monday to Friday
Location: Vietnam, with occasional travel required
Responsibilities
- Develop and execute the overall QA strategy and roadmap aligned with business goals and product roadmap.
- Establish QA processes and standards to ensure consistent product quality throughout the development lifecycle.
- Provide guidance and support in product assessment, testing, and product compliance.
- Collaborate with the design and production team to define quality criteria, acceptance criteria, and testing requirements for new features and products.
- Implement and maintain testing frameworks to ensure full test coverage.
- Monitor product metrics and quality indicators, and drive continuous improvement initiatives to enhance product quality and reliability.
- Manage relationships with external QA vendors and ensure compliance with regulatory standards and industry best practices.
- Conduct QA reviews, audits, and post-mortems to identify root causes of issues and implement corrective actions.
- Ensure clear communication with customer services on all customer complaints/quality issues and provide clear feedback and information required
- Set up a clear protocol for quality issues occurring pre/during and post-production
- Responsible for global warehouse quality checks and monthly reporting
- Stay current with industry trends and best practices in product management and technology.
- Potential for travel to other parts of Asia to carry out factory visits in line with the above
Requirements
Requirements
- Minimum of 5 years of experience in a quality assurance role within the manufacturing industry (preferably soft toy/ footwear/ garment)
- Strong understanding of QA methodologies, tools, and processes.
- Excellent problem-solving, analytical, and communication abilities.
- Ability to collaborate effectively with cross-functional teams.
- Knowledge of regulatory standards and industry best practices
- Fluent English communication
- Willing to travel frequently (Vietnam and overseas)
Benefits
Why you will love working here
- Attractive salary ($2000 - $3000)
- International environment
- 100% salary during the probation period
- Regular Performance Reviews and Professional Training
- Social, Health, and Unemployment Insurance
Originally posted on Himalayas