客户总监
Account Director
公司简介
Zayo 为全球最具影响力的公司提供关键性带宽，推动正在改变我们社会的创新。Zayo 在北美和欧洲拥有 141,000 英里网络，包括对数千栋建筑和数据中心的广泛城域连接。Zayo 的通信基础设施解决方案包括暗光纤、私有数据网络、波长、以太网和专用互联网接入。Zayo 为无线和有线运营商、媒体、科技、内容、金融、医疗及其他大型企业服务。
Zayo 正在寻找一名客户总监，以支持需要并支持广泛的通信基础设施销售的金融服务业和大型银行企业垂直领域客户。客户总监通过持续的客户管理与开拓活动实现销售和收入增长目标，并通过积极销售达成管理层设定的月度、季度和年度销售目标。理想的候选人具备处理大型复杂交易的能力，能够采用咨询式和值得信赖的顾问方法。
地点：该远程职位将考虑以下大都会城市申请人：德克萨斯州达拉斯及纽约市大都会区
职责：
- 通过积极推广 Zayo 产品和服务到目标客户群，产生销售收益。
- 通过积极拓展和销售，达成管理层设定的月度、季度和年度销售目标。
- 提交方案并管理客户完成销售流程。
- 基于销售过程中的出色客户服务，获得高净推荐值（NPS）结果。
- 维护与现有客户的业务关系，确保长期承诺下的现有收益或销售新客户。
- 运用对客户、行业和服务的了解，实现收益目标。
- 与当前销售团队合作，制定目标客户的账户策略、解决方案设计和关系管理。
- 在处理大量工作的同时保持高度响应性。
- 在 Salesforce 和其他报告工具中跟踪、分析并报告销售表现和活动。
- 提供准确且及时的销售机会预测。
- 开发并维护客户活动记录，用于销售和预测报告。
- 向管理层提供准确且及时的信息。
- 与其他部门紧密协作
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Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is seeking an Account Director to support accounts in need of and in support of a broad spectrum of communications infrastructure and sell into the financial services and large banking enterprise vertical. The Account Director is responsible to achieve sales and revenue growth targets through consistent account management & hunting activities, meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive selling. The ideal candidate has the ability to work on large, complex deals applying a consultative and trusted advisor approach.
Location: This remote work position will consider applicants in the following metro cities: Dallas, Texas & New York City metro area
Responsibilities:
- Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
- Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling.
- Present proposals and manage customers through the sales process.
- Attain high Net Promoter Score results based on excellent customer support in the sales process.
- Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts.
- Apply knowledge of customers, industry, and services to achieve revenue objectives.
- Work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts.
- Manage a high volume of work while maintaining a high degree of responsiveness.
- Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.
- Provide accurate and timely forecasts of sales opportunities.
- Develop and maintain records of customer activity for reporting of sales and forecasts.
- Provide accurate and timely information to management.
- Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
- Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.
Qualifications:
- Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience.
- Minimum of eight (8) years of experience solution selling into large financial services / banking accounts.
- Strong financial acumen.
- Demonstrated success & consistency in achieving targeted sales goals.
- Excellent communication skills, both verbal and written.
- Exceptional customer service and relationship building / maintaining skills.
- Thorough understanding of account management & the strategic selling process.
- Effective problem solving and interpersonal skills.
- Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.
- Complete understanding of Zayo Networks value proposition, products and services such as Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation.
Estimated base salary range: $115,000- $140,000 USD/annually.
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.
Originally posted on Himalayas