临床客户经理
Clinical Account Executive
Parachute Health 正在重塑后急性护理，作为医疗设备和用品的领先数字订购平台。我们连接主要的医疗系统、医保计划和供应商，帮助患者在家获得救命产品。自推出以来，我们已连接了 30 万+ 临床医生和 3,000+ 供应商地点，覆盖所有 50 个州，并帮助了 1500 万+ 患者。最初作为 DME 电子处方工具，现已发展为家庭医疗设备的首选订单管理平台。
加入我们的团队，为患者护理带来改变。
**职责**
- 激活大量新用户使用 Parachute Health 平台，以超越月度、季度和年度销售目标。
- 进行外向销售动作（电话、邮件、演示）与门诊机构的临床医生和用户进行沟通。
- 进行内向销售动作（电话、邮件、演示），快速响应并培养新潜在的 Parachute 用户。
- 通过 CRM 系统维护和管理所有机会，包括及时的沟通、下一步行动，并准确遵循与将用户（或机构）推进销售阶段相关的所有定义流程和工作流，必要时转交给我们的实施团队（eOPS）。
- 能够向有兴趣的客户展示 Parachute Health 平台，并作为专家，说明 Parachute 如何与客户的 EMR 系统及网络上的供应商进行交互或集成。
- 制定并执行策略以生成和培养销售机会。
- 与决策者和利益相关者建立并维护良好的关系。
- 成为客户信赖的顾问，提供针对其业务挑战的定制见解和建议。
- 与市场、客户成功和产品团队紧密合作，协调努力，提供卓越的客户体验。
- 向内部团队提供关于客户需求和市场趋势的反馈。
- 分析销售指标和绩效数据，持续改进策略和结果。
**要求**
- 2-3 年销售、客户成功、业务开发或类似岗位的工作经验。
- 本科及以上学历（优先）
- 有冷启动电话获取 SaaS 客户线索的经验（医疗行业优先）
- 有联系门诊环境的经验（优先）
- 坚韧不拔且充满好奇心。具备积极进取的态度，愿意为我们的合作伙伴和内部团队付出额外努力。
- 对技术的各个领域充满求知欲
查看英文原文
Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment.
Join our team and make a difference in patient care.
**Responsibilities**
- Activating a number of new users to the Parachute Health platform to exceed monthly, quarterly and yearly sales targets.
- Outbound sales motions (calls, emails, demos) to prospective clinicians and users at ambulatory facilities.
- Inbound sales motions (calls, emails, demos) around quickly responding to and nurturing new potential Parachute users.
- Maintaining and managing all opportunities via CRM system including up to date communication, next steps, and accurately following all defined processes and workflows associated with moving a user (or facility) through the sales stages and, when needed, to our implementation team (eOPS).
- Ability to demonstrate the Parachute Health platform to interested prospects while acting as a SME in how Parachute may interact or integrate with prospect’s EMR system and suppliers on network.
- Develop and execute strategies to generate and nurture sales opportunities.
- Build and maintain strong relationships with decision-makers and stakeholders.
- Serve as a trusted advisor to clients, providing insights and recommendations tailored to their business challenges.
- Work closely with marketing, customer success, and product teams to align efforts and deliver exceptional customer experiences.
- Provide feedback to internal teams regarding customer needs and market trends.
- Analyze sales metrics and performance data to improve strategies and outcomes continuously.
**Requirements**
- 2-3 Years of work experience in Sales, Customer Success, Business Development, or similar roles.
- Bachelor’s Degree or equivalent (preferred)
- Experienced with cold calling to generate SaaS client leads (Healthcare a plus)
- Experience calling into ambulatory environments (preferred)
- Relentless and curious. A can-do attitude and willingness to go the extra mile for our partners and our internal teams.
- An intellectual curiosity to explore the various areas of technology changing the healthcare landscape.
- Enthusiastic about using technology to better patient outcomes.
- Must reside in the U.S.
**About You**
- Excellent communication skills and ability to understand our partners’ unique businesses through listening and tailoring a solution that fits their needs.
- Comfortable across different call points; You can seamlessly adjust your conversation based on your audience.
- Coachable. You actively improve from feedback and have a strong urge to get better.
- Never stop hustling to go the extra mile for our partners and our internal teams, always asking questions with a mindset of constant improvement.
- Trustworthy and reliable; Demonstrated ability to quickly build relationships with partners and be there for them when they have questions or take the initiative to bring them something that will help their business.
- Highly motivated with a strong sense of ownership and desire to make an impact and crush expectations.
**Benefits**
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Plan
- Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
- Equity Incentive Plan
- Annual Company-Wide Bonus (up to 15%)
- Flexible Vacation Policy
- Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
- Monthly Internet Stipend
- Annual Home Office and Wellness contribution
- Co-Working Space Reimbursement
- Annual stipend for education and development
**Expected Travel**
30%
**On Target Earnings (Base + Commission)**
$120,000 -135,000 +
_California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link [here](https://www.parachutehealth.com/cpra)._
_We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances._
**_This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position._**