电信费用分析师
Telecom Expense Analyst
我们寻找一位注重细节且具备分析能力的专业人士，通过发票审计、数据分析和客户沟通来支持电信费用管理（TEM）运营。这是在咨询领域获得或积累经验的绝佳机会，同时扩展电信运营的知识基础并学习软件工具。
此职位负责识别节省成本的机会，确保账单准确性，并支持报告和运营卓越计划。
高级电信分析师将在管理层的指导下分析客户发票数据，识别供应商超额收费，协助索赔对账流程，以及审核/批准关键发票。
主要职责
对电信发票及相关数据集进行详细分析，以识别潜在的供应商超额收费和账单差异。
参与客户电话会议和会议，汇报审计结果，解释方法论并回答问题。
使用包括 Microsoft Excel、Microsoft Access 在内的工具分析大数据集并支持审计流程。
协助客户和供应商的沟通，包括回答问题和支持问题解决
所需技能与能力
具备强大的分析和解决问题的能力，注重细节
熟练使用 Microsoft Office 套件，尤其是 Excel
能够有效分析和解读大数据集
良好的书面和口头沟通能力
有效的时间管理和组织能力
能够在团队环境中独立工作和协作
适应结构化、流程驱动和以客户为中心的环境
全面福利（不限于）：
医疗、牙科和视力保险
灵活支出账户（FSA）
公司支付的寿险和残疾保险
401(k) 退休计划
通过我们的 ESOP 获得员工持股
带薪休假（PTO）
有资格参加激励薪酬计划
所有信息将根据 EEO 指南保密。
查看英文原文
We are seeking a detail-oriented and analytical professional to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client engagement. This is a great opportunity to gain or build upon experience in consulting while expanding a foundation of knowledge in telco operations and learning software tools.
This role is responsible for identifying cost savings opportunities, ensuring billing accuracy, and supporting reporting and operational excellence initiatives.
The Senior Telecom Analyst will work under the direction of management to analyze client invoice data, identify vendor overbillings, supporting the claims reconciliation process, as well as review/approve key invoices.
Key Responsibilities
Perform detailed analysis of telecom invoices and related datasets to identify potential vendor overbillings and billing discrepancies.
Participate in client calls and meetings to present audit findings, explain methodologies, and respond to inquiries.
Utilize tools including Microsoft Excel, Microsoft Access, to analyze large datasets and support audit processes.
Assist with client and vendor communications, including responding to inquiries and supporting issue resolution
Required Skills & Competencies
Strong analytical and problem-solving skills with high attention to detail
Proficiency in Microsoft Office Suite, particularly Excel
Ability to analyze and interpret large datasets effectively
Strong written and verbal communication skills
Effective time management and organizational skills
Ability to work both independently and collaboratively in a team environment
Comfortable operating in a structured, process-driven, and client-focused environment
Comprehensive Benefits (not limited to):
Medical, dental, and vision insurance
Flexible spending accounts (FSA)
Company-paid life and disability insurance
401(k) retirement plan
Employee ownership through our ESOP
Paid time off (PTO)
Eligibility for incentive compensation program
All your information will be kept confidential according to EEO guidelines.