虚拟财务与保险接待员
Virtual F&I Concierge
Group 1 Automotive, Inc.（NYSE: GPI）是全球汽车零售行业的财富250强企业，在美国和英国运营超过250家经销商和碰撞服务中心。作为美国第四大经销商集团，Group 1 提供完整的汽车体验，包括车辆销售、融资、售后维修服务以及数字零售解决方案。随着汽车行业的不断发展，Group 1 正在投资于人才、技术和运营卓越性，以塑造未来。我们的工作建立在一个简单的信念之上，即客户更好的体验始于员工出色的体验。在Group 1，我们致力于不断寻找更聪明的方式服务客户并互相支持。我们相信，伟大的职业生涯是在人们被信任、被挑战并获得成长空间的环境中建立的。如果您认同我们诚信、透明、专业、团队合作和尊重的核心价值观，您将在Group 1获得更多：更多机会、更多支持、更多方式来打造推动您前进的职业生涯。
职位概述
Group 1 Automotive, Inc. 正在招聘一名虚拟F&I礼宾专员。该职位在支持零售车辆交易中起着关键作用，确保文件准确、合规、资金到位，并在销售、财务、会计、金融机构和客户之间进行协调。
虚拟F&I礼宾专员是经销商销售团队、虚拟财务经理、会计、贷款人和客户之间的关键联络人，以确保车辆交易顺利完成。该职位负责审查、处理和验证交易文件，同时确保符合联邦、州、贷款人和经销商的要求。
该职位需要高度关注细节，能够在快节奏的环境中工作，并具备良好的沟通能力，以解决文件和资金问题，同时支持积极的客户体验。
职责
- 通过将交易放入队列、将客户转交给虚拟财务经理，并在交易过程中强化所展示的产品和服务，支持虚拟财务流程
- 准备、审查和处理车辆交易文件，确保准确性、完整性、资金资格以及符合经销商、贷款人、联邦和州的要求
- 与销售、会计、虚拟财务经理、经销商合作
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About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.Overview
Group 1 Automotive, Inc. is seeking to hire a Virtual F&I Concierge. This position plays a critical role in supporting retail vehicle transactions by ensuring accurate documentation, compliance, funding, and coordination between Sales, Finance, Accounting, financial institutions, and customers.
The Virtual F&I Concierge serves as a key liaison between dealership Sales teams, Virtual Finance Managers, Accounting, lenders, and customers to support the successful completion of vehicle transactions. This role is responsible for reviewing, processing, and validating deal documentation while ensuring compliance with federal, state, lender, and dealership requirements.
This position requires strong attention to detail, the ability to work in a fast-paced environment, and strong communication skills to resolve documentation and funding issues while supporting a positive customer experience.
Responsibilities
- Support the Virtual Finance process by loading deals into the queue, transitioning customers to the Virtual Finance Manager, and reinforcing products and services presented during the transaction process
- Prepare, review, and process vehicle transaction documents to ensure accuracy, completeness, funding eligibility, and compliance with dealership, lender, federal, and state requirements
- Partner with Sales, Accounting, Virtual Finance Managers, dealership leadership, and financial institutions to support timely deal completion, funding resolution, and operational efficiency
- Monitor finance contracts and proactively resolve funding, documentation, and lender-related issues within established timelines
- Maintain accurate transaction records and supporting documentation
- Ensure all transactions are completed in a legal, ethical, and policy-compliant manner while maintaining productivity standards
- Demonstrate behaviors consistent with the Company’s Values in all interactions with customers, coworkers, and vendors
Qualifications
- Experience in automotive retail operations, including dealership finance, deal processing, documentation, funding, or accounting support
- Strong understanding of vehicle sales documentation, finance contract processing, lender funding requirements, and dealership compliance standards
- Strong communication, organizational, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment
- High attention to detail and accuracy
- Proficiency with dealership management systems and financial institution integration platforms
- Ability to collaborate effectively across departments while maintaining professionalism in a customer-facing environment
Preferred
- Experience supporting:
- Virtual Finance processes
- Dealership accounting operations
- Automotive finance transactions
- Familiarity with lender funding requirements and contract structuring processes
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.Originally posted on Himalayas