高级经理,酒店与活动
Sr Manager, Hospitality & Events
职位描述:
高级经理,注册与数据库(全球签证计划)
MKTG 体育与娱乐正在寻找一位高级经理,负责全球注册平台的建设、管理和全年运营,支持 Visa 的体育招待计划。这个职位适合已经超越一般活动策划,成为真正的注册专家的人——一位对平台、数据、工作流程和沟通有深入操作理解的人。你将作为注册运营的核心,确保全球项目在准确性、一致性和执行力度上的高标准。
你将负责
- 全球注册平台的全流程管理,包括构建、更新、数据结构和工作流程的准确性
- 注册文案、宾客沟通和项目描述的创建与审核
- 对注册团队的工作量、优先级和支持 Visa 项目的全年领导
- 管理与注册相关的客户数据库系统,确保数据质量和可扩展性
- 日常注册运营,包括宾客名单管理、参会者沟通和咨询解决
- 注册报告、仪表盘和客户可用材料(宾客名单、行程、宣传资料)
- 与活动运营、宾客体验、商品和票务团队的跨职能协作
- 支持全球商品运营,包括品牌一致性、库存跟踪和全球履行
- 在客户会议和内部会议中清晰传达时间表、状态和下一步行动
- 持续改进注册流程、工具和沟通工作流
你具备
- 5年以上注册管理、数据库管理、票务运营或项目运营经验
- 在注册平台、网站或客户数据系统方面有丰富经验
- 出色的注册文案、宾客沟通和系统内容写作能力
- 高度熟悉结构化数据,能够跟踪进度并保持准确性
- 有支持高级领导、高管或高知名度客户的经历
- 强大的组织能力,能够同时管理多个项目和沟通渠道
为什么这个职位很重要
Visa 的全球招待计划依赖于一个一致、准确且可扩展的注册系统。这个职位是运营的核心——确保宾客获得正确的信息
查看英文原文
Job Description:
Senior Manager, Registration & Database (Global Visa Program)
MKTG Sports + Entertainment is seeking a Senior Manager, Registration & Database to lead the build, management, and year‑round ownership of the global registration platform supporting Visa’s sports hospitality programs. This role is ideal for someone who has moved beyond general event planning and is now a true registration specialist — someone who understands platforms, data, workflows, and communication at a deep operational level. You will serve as the anchor for registration operations, ensuring accuracy, consistency, and strong execution across global programs.
What You’ll Own
- End‑to‑end ownership of the global registration platform, including builds, updates, data structure, and workflow accuracy
- Creation and review of registration copy, guest communications, and program descriptions
- Year‑round leadership of the registration team’s workload, priorities, and support for Visa programs
- Management of customer database systems tied to registration, ensuring data quality and scalability
- Daily registration operations including guest list management, attendee communications, and inquiry resolution
- Registration reporting, dashboards, and client‑ready materials (guest lists, itineraries, collateral)
- Cross‑functional alignment with event operations, guest experience, merchandise, and ticketing teams
- Support for global merchandise operations including branding alignment, inventory tracking, and worldwide fulfillment
- Clear communication of timelines, status, and next steps during client calls and internal meetings
- Continuous improvement of registration processes, tools, and communication workflows
What You Bring
- 5+ years in registration management, database management, ticketing operations, or program operations
- Strong experience with registration platforms, websites, or customer data systems
- Excellent writing skills for registration copy, guest communications, and system content
- High comfort working with structured data, tracking progress, and maintaining accuracy
- Experience supporting senior leaders, executives, or high‑profile clients
- Strong organizational skills with the ability to manage multiple programs and communication streams
Why This Role Matters
Visa’s global hospitality programs rely on a consistent, accurate, and scalable registration system. This role is the operational backbone — ensuring guests receive the right information, the right access, and the right experience every time. You will be the decision maker, the platform owner, and the person who keeps the entire registration ecosystem running smoothly.
The annual salary range for this position is $62,500–$80,000 annually. We base placement within the salary range on a variety of factors, including relevant experience, and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation.
Benefits available with this position include:
- Medical, vision, and dental insurance,
- Life insurance,
- Short-term and long-term disability insurance,
- 401k,
- Flexible paid time off,
- At least 15 paid holidays per year,
- Paid sick and safe leave, and
- Paid parental leave.
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including providing time off according to the Colorado Healthy Families and Workplaces Act, following its plans and policies. For further details regarding Dentsu benefits, please visit .
To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.
The Perks
Not only will you be joining a multi-award-winning Agency with great culture, you will also have the unique opportunity to collaborate with colleagues from our other offices across the globe. There is a whole heap of benefits that come with the role- a flexible holiday package starting at 20 days, corporate discounts, commuter benefits, cell phone reimbursement and much more. Our benefit plans have your total well-being in mind, and we offer an extensive list you can choose from to suit your needs.
About MKTG Sports + Entertainment
MKTG S+E is a global agency that harnesses the power of sports and entertainment for brands. For over 20 years, we've ignited fandom and innovated activation in the world of sports and entertainment to make something worth noticing, engaging, liking, sharing and remembering. We leverage deep INSIGHTS and our network of seasoned & creative team members to create IMPACT between properties, fans & brands.
Today, we help brands move at THE SPEED OF FANS which means we aim to know fans better than they know themselves. MKTG S+E is a part of the broader dentsu Sports International network.
Working with Us
We’re an agency born of fanatics…fans of sports (yes, even pickleball).
Fans of music (we sing in the shower).
Fans of data (we’re proud nerds).
Fans of art (from exhibitions to film).
Fans of culture (this is huge). And that means we put it all in for what we love, truly understanding what fans need, want, feel, hate and love about the brands and properties we lead.
We’re led by our core values which focus on collaboration, community, inspiring change, pursuing excellence, and celebrating bravery – all of which are foundational to our culture and how we treat each other and our clients.
We’re a community where you are free to be you, where good work gets rewarded, and you are truly energized by the team around you. It’s more than just ‘warm & fuzzies’ – happy humans are vital to our commercial success. And together, we make magic.
Inclusion and Diversity
We’re proud to be different and that starts with our people. To us, representation means more than just diversity, it means true equity. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. We are constantly evaluating our practices and policies, creating and sustaining pathways to promotion, and intentional in how we create and distribute resources, giving people what they need to grow. That’s what we care about. So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create opportunities for everyone. We offer team member support through flexible working arrangements and schedules that promote work/life balance along with progressive parental and caregiver programs as well as opportunities to give back to the community as part of our global social responsibility efforts.
If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment.
Location:
USA - Remote - North CarolinaBrand:
Mktg SportsTime Type:
Full timeContract Type:
Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.
Originally posted on Himalayas