零售合作伙伴经理
Retail Partner Manager
我们正在改变杂货行业
在Instacart，我们邀请世界通过食物传递爱，因为我们相信每个人都能获得他们喜爱的食物，并有更多时间一起享受。当其他人看到简单的杂货配送需求时，我们看到了令人兴奋的复杂性和无限的机会，以满足我们社区的各种需求。我们致力于提供客户依赖的服务，让他们获取杂货和家居用品，同时为Instacart个人购物者提供安全且灵活的收入机会。
Instacart已成为数百万人的生命线，我们正在组建团队来推动我们的购物车向前发展。如果你准备好做一生中最好的工作，欢迎加入我们的行列。
Instacart是一个以灵活性为先的团队
没有一种方法适用于所有情况来完成我们最好的工作。我们的员工可以自由选择在何处完成最佳工作——无论是从家、办公室还是最喜欢的咖啡店——同时通过定期的线下活动保持联系并建立社区。了解更多关于我们在工作地点上的灵活方式。
职位概述
职位简介 - 我们目前正在面试零售合作伙伴经理候选人，以管理已加入平台的零售商。在此职位上，您将负责包括但不限于推动关键业务洞察并推荐可扩展的增长策略、实施新的运营流程、管理客户的需求、项目和计划管理关键的内部和外部利益相关者以及销售新的产品和服务机会。
团队简介 - 您将加入零售业务开发团队，这是Instacart内部一个关键团队，负责推动我们在北美与零售商的合作关系的发展和深化。该团队的创新策略和活跃的行业关系直接促进了我们市场影响力和商业成功的塑造。
职位详情
- 推动新合作伙伴的上线，并管理与现有Instacart零售合作伙伴的关系
- 深入了解Instacart的业务运营，包括内部流程、职能组策略和竞争环境
- 制定战略计划以满足零售合作伙伴的需求
- 与跨职能团队合作，指导战略计划的实施并在紧迫的时间表内达成目标
- 领导新合作伙伴加入Instacart市场的上线流程，进行监督
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We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role - We are currently interviewing Retail Partner Manager candidates for our Retail Team to manage retailers who have signed on to join the platform. In this role, you will have responsibilities including, but not limited to, driving key business insights and recommending scalable growth strategies, implementing new operational processes, managing client needs, project and program managing key internal and external stakeholders and selling new offerings and opportunities.
About the Team - You’ll join the Retail Business Development team, a pivotal group within Instacart that spearheads the development and deepening of our partnerships with retailers across North America. This team's innovative strategies and dynamic industry relationships directly contribute to the shaping of our market presence and commercial success.
About the Job
- Launch new partners, and manage relationships with existing Instacart retail partners
- Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
- Develop strategic plans to meet retail partners’ needs
- Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
- Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations
- Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
- Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships
- Devise strategies to help retail partners grow their business on Instacart
- Engage, educate, collaborate, and problem solve with external partners at all levels of the organization
About You
Minimum Qualifications
- 5-7 years previous account management experience; MBA preferred, but not required
- Excellent communication skills with the ability to distill complex issues
- Experience with large data sets and ability to extract business insights from analysis
- Strong analytical skills
- Comfort with ambiguity and a rapidly evolving business landscape
- Solid stakeholder management skills, both for internal and external stakeholders
- Quick communication response times
- Ability to manage across functions and present to leadership
- Creative and structured problem-solver
Preferred Qualifications
- Experience in negotiating sophisticated deals with retail, CPG or other commerce based partnerships to drive revenue
- High level of overall business acumen and understanding of a variety of partner business models.
- Inventive self-starter and creative problem solver who can manage multiple time-sensitive projects simultaneously and hit deliverables with minimal direction
- Outstanding deck and presentation skills and ability to create succinct and structured presentations capable of engaging executive-level stakeholders.
- Excellent project management, communication, and analytical skills
- Thrives in ambiguity and can chart a course with limited direction
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$161,000—$170,000 USD
WA
$155,000—$163,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$148,000—$156,000 USD
All other states
$134,000—$142,000 USD