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Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

We’re seeking a Sales Support Architect to serve as a critical bridge between the commercial and technical sides of the business. In this role, you’ll partner closely with the Sales, Clinical, Product, Analytics, and Operations teams to design and deliver strategic, solutions-oriented materials that clearly communicate how Twin’s platform meets the needs of our clients. You’ll play a key role in structuring proposals, sales collateral, RFP responses, product demos, and customized solutions for health plans, employers, and provider organizations.

Responsibilities

• Serve as the go-to technical and operational resource supporting the Sales team in pre-sales activities with one of these roles mostly dedicated to Employer Sales and the other mostly dedicated to Health Plan Sales

• Complete deal-specific research to support our sellers in understanding the audiences that they will engage

• Design tailored solution architectures for enterprise prospects, aligning Twin’s capabilities with partner needs

• Translate clinical, product, and operational inputs into clear, client-facing documentation and narratives

• Collaborate with Product and Clinical teams to stay current on platform capabilities and pipeline

• Partner with Marketing to maintain and improve sales collateral, slide decks, and case studies

• Help coordinate pilots or pre-implementation planning for deals

• Ensure consistency, accuracy, and high-quality delivery across all client-facing materials

Qualifications

• 4+ years of experience in sales engineering, solution architecture, or sales support in healthcare tech or digital health

• Strong understanding of healthcare ecosystems (e.g., payers, employers, providers, EHRs, claims, value-based care)

• Ability to clearly explain complex technical and clinical concepts to non-technical audiencesExceptional written and verbal communication skills

• Familiarity with crafting attractive deal specific slides in Google Slides and Powerpoint

• Detail-oriented and highly organized; able to manage multiple priorities in a fast-paced environment

• Experience supporting enterprise sales cycles and navigating RFP processes

• Proficiency in tools like Google Workspace, Salesforce, Clay, and proposal tools

• This remote opportunity is available to US based persons. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits

The compensation range for this position is $125,000-$140,000 annually. This position is bonus eligible.

In addition, Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies

• As a remote friendly company we are committed to providing opportunities for all who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments.

• Opportunity for equity participation

• Unlimited vacation with manager approval

• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents

• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options

• 401k retirement savings plan

We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.