全球资产管理部门主管（AM）GTM负责人
Global Head Asset Management (AM) GTM Lead
#### 公司简介
一切始于工程师Fred Luddy为他的同事Phyllis编写了一段代码，自动化了一个繁琐的任务。她感动得喜极而泣。那一刻启发了Fred创建一家公司，让每个人都能摆脱琐碎的工作，专注于更有意义的事情。如今，ServiceNow是企业重塑的AI控制中心。我们的ServiceNow AI平台整合任何AI、任何数据和任何工作流，帮助85%的财富500强®企业更聪明、更快、更好地工作。我们正在打造一种AI原生文化，让技术和人才携手并进，势不可挡。而我们才刚刚开始。
加入我们，让AI为人们服务。
#### 职位描述
全球资产管理部门（AM）市场推广（GTM）负责人
概述
作为全球资产管理部门（AM）市场推广（GTM）负责人，您将在推动AM产品组合的市场推广（GTM）策略执行中发挥关键作用。您将直接向全球自主IT市场推广（GTM）负责人汇报，是业务增长、客户参与和运营卓越的关键贡献者——帮助客户在软件、硬件和云资产方面降低成本、风险和复杂性。该职位适合一位注重结果的专业人士，热爱以客户为中心的创新和跨职能协作。
主要职责
- 直接与战略客户沟通，了解需求，推动采用并确保满意度。作为客户导向的实践者和倡导者，保持反馈循环以支持GTM决策。
- 设计并实施优先级销售策略，最大化管道生成、推进和新净年度合同价值（NNACV）。与销售、产品和市场团队紧密合作，确保一致的执行。
- 在各地区（AMS、EMEA、APAC、日本）推动CIO市场推广策略、可重复执行的动作和准备计划，确保现场赋能和绩效跟踪的一致性。
- 通过提高AM附加率和在CIO/IT交易中的扩展，支持自主IT发展，与围绕NOW平台销售的GTM重点保持一致。
- 与产品解决方案营销（PSM）合作，提升、简化并转型解决方案信息，确保所有渠道的清晰度和影响力。
- 与AM业务单元合作，制定和优化GTM策略，包括根据需要提供定价、包装和市场定位的见解。
- 推动整合
查看英文原文
#### Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
#### Job Description
Global Head Asset Management (AM) GTM Lead
Overview
As the Global Head Asset Management (AM) GTM Lead, you will play a pivotal role in driving the execution of go-to-market (GTM) strategies for the AM product portfolio. Reporting directly to the Global Head Autonomous IT GTM, you will act as a key contributor to business growth, customer engagement, and operational excellence within our Autonomous IT growth motion – helping customers reduce cost, risk, and complexity across their software, hardware, and cloud assets. This role is ideal for a results-oriented professional with a passion for customer-centric innovation and cross-functional collaboration.
Key responsibilities
- Engage directly with strategic customers to understand needs, drive adoption, and ensure satisfaction. Serve as a practitioner and advocate for customer-centricity, maintaining feedback loops to inform GTM decisions.
- Design and activate prioritized sales plays that maximize pipeline generation, progression, and new net annual contract value (NNACV). Work closely with sales, product, and marketing teams to ensure cohesive execution.
- Drive CIO GTM plays, repeatable motions, and readiness programs across geographies (AMS, EMEA, APAC, Japan), ensuring consistent field enablement and performance tracking.
- Support the Autonomous IT motion by increasing AM attach rate and expansion across CIO/IT deals, in alignment with GTM priorities around selling the NOW platform.
- Elevate, simplify, and transform solution messaging in partnership with Product Solution Marketing (PSM), ensuring clarity and impact across all channels.
- Collaborate with the AM BU to develop and refine GTM strategies, including insights into pricing, packaging, and market positioning, as needed.
- Drive integration of GTM initiatives across Global Partnerships & Channels (GPC), Customer Excellence Group (CEG), PSM, and Industry Solutions to ensure scalability and performance tracking.
- Support partner co-sell strategy and solution partner enablement to unlock joint growth and market reach.
- Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning.
- Represent the company at industry events, panels, and executive forums.
- Support deal execution across stages, including but not limited to planning, discovery calls, engagement plans, workshops etc.
- Support high-impact deals, advising field and geo leadership on strategic execution and customer unlock.
- Foster a culture of innovation, collaboration, and continuous improvement.
#### Qualifications
- 7+ years of experience in GTM strategy, solution sales, business operations, or customer success, with at least 3 years in a senior role.
- Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments.
- Deep experience engaging with senior stakeholders (e.g. CIOs) and influencing executive decision-making.
- Strong analytical, communication, and storytelling skills.
- Experience in SaaS, cloud, or enterprise technology preferred.
- Familiarity with asset management – software asset management (SAM), hardware asset management (HAM), and cloud/SaaS spend and FinOps – or adjacent domains is a plus.
- MBA or equivalent advanced degree is a plus.
What we offer
- Senior leader level visibility and impact.
- A dynamic, collaborative environment with top-tier talent.
- Competitive compensation and benefits.
#### Additional Information
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. [Learn more here](https://careers.servicenow.com/life-at-servicenow#workpersonas). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [globaltalentss@servicenow.com](mailto:globaltalentss@servicenow.com) for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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