助理顾问，风险（法律技术）
Associate Consultant, Risk (Legal Technology)
作为Harbor的顾问，你将与聪明、富有创新精神且乐于迎接新挑战的同事合作。创业精神和积极的“我能完成”态度是我们共同的纽带，推动我们不断前进并取得成功。
助理顾问是一个早期职业的专业人士，能够独立为客户提供项目贡献，同时继续提升技术与咨询方面的专业能力。顾问需要在强大的客户服务技能与不断增长的技术能力之间取得平衡，在动态、快节奏的环境中管理多个交付成果。
在这个级别上，顾问不再局限于基础执行，而是负责具体的业务流程，运用解决问题的技能应对中等复杂度的挑战，并为流程改进做出贡献。他们被期望能有效地与技术人员和业务相关方沟通，保持高可计费利用率，并快速适应新技术或客户要求的变化。这个职位标志着从以支持为主的贡献者向能够持续创造价值的独立顾问的转变，同时在高级同事的指导下继续学习。
职责：
- 以口头和书面形式清晰有效地与技术人员、业务用户和管理人员沟通技术概念。
- 在快节奏的环境中管理多个交付成果，适应不断变化的优先级，同时保持质量和时效性。
- 通过高级的人际交往能力和专业的客户服务，与同事和客户建立牢固的工作关系。
- 运用强大的分析、故障排除和问题解决技能，解决中等复杂度的技术和功能问题。
- 快速掌握新技能，适应具有挑战性的优先级、技术和客户要求。
- 在定义的框架内，为应用程序或集成的开发和改进做出贡献。
- 识别重复出现或中等复杂度的问题，并在高级顾问的指导下，为有效解决方案的开发做出贡献。
- 根据项目经验和客户反馈，建议对工具、流程或设计进行改进。
- 通过记录经验教训、参与流程文档编写，并在可能的情况下协助初级团队成员，支持知识共享。
- 对面向客户的特定工作流或交付成果承担责任。
查看英文原文
As a Consultant at Harbor, you will engage with colleagues who are smart, innovative, and eager to meet new challenges. An entrepreneurial spirit and positive “can-do” attitude are the common threads that unites us to drive forward and succeed.
The Associate Consultant is an early-career professional who demonstrates the ability to contribute independently to client projects while continuing to build depth in technical and consulting expertise. Consultants are expected to balance strong client-service skills with growing technical proficiency, managing multiple deliverables in dynamic, fast-paced environments.
At this level, Consultants move beyond foundational execution by taking ownership of discrete workstreams, applying problem-solving skills to moderately complex challenges, and contributing to process improvements. They are relied upon to communicate effectively with technical and business stakeholders, maintain a high billable utilization rate, and adapt quickly to new technologies or shifting client needs. This role represents the transition from a support-focused contributor to an independent consultant who consistently delivers value while continuing to learn under the guidance of senior colleagues.
Responsibilities:
- Communicate technical concepts clearly and effectively in both verbal and written formats with technical staff, business users, and management personnel.
- Manage multiple deliverables in a fast-paced environment, adapting to shifting priorities while maintaining quality and timeliness.
- Build strong working relationships with colleagues and clients through advanced interpersonal skills and professional client service.
- Apply strong analytical, troubleshooting, and problem-solving skills to resolve moderately complex technical and functional challenges.
- Quickly adopt new skills and adjust to challenging priorities, technologies, and client requirements.
- Contribute to the development and improvement of applications or integrations within defined frameworks.
- Recognize recurring or moderately complex issues and contribute to the development of effective solutions with guidance from senior consultants.
- Recommend improvements to tools, processes, or designs based on project experience and client feedback.
- Support knowledge sharing by documenting lessons learned, contributing to process documentation, and assisting junior team members when possible.
- Take ownership of focused client-facing workstreams or deliverables, ensuring completion on time and to a high standard.
- Proactively provide updates to project leads and clients regarding task status, risks, or potential roadblocks.
- Serve in a primarily client-facing capacity, participating on camera for client meetings and engaging in occasional in-person client interactions as requested.
- Participate in solution design discussions, offering input based on practical project experience and emerging technical skills.
- Demonstrate professionalism, accountability, attention to detail, and sound time management when managing client and internal deliverables.
Qualifications:
- Have permanent US work authorization.
- Open to remote applicants in US and Canada. Strong preference for Chicago-based applicants who can work up to 2-3 days per week from the Chicago office.
- Bachelor’s degree in Finance, Business, Computer Science, Economics, Marketing, or Accounting preferred.
- Minimum of one year of relevant work experience within a professional services firm is preferred.
- Working knowledge of APIs, support tools, and languages such as REST, JSON, Postman, Swagger, and SOAP.
- Working knowledge of query languages including SQL, XQuery, JQuery, or T-SQL.
- Working knowledge of scripting languages such as Groovy, JavaScript, PowerShell, Visual Basic, or Python.
- Working knowledge of technical tools such as XML, HTML, IIS, SSL, and SSO.
- Working knowledge of ETL (Extract, Transform, Load) concepts using tools such as Dell Boomi, Intapp Integrate, Azure Data Factory, or SSIS is desirable.
- Experience with legal technology systems such as Aderant, Expert, Elite 3E, Elite Enterprise, AX Dynamics, ProLaw, iManage, or NetDocuments is desirable.
- Knowledge in legal operations or accounting operations is desirable.
- Foundational knowledge of Microsoft Azure Data Factory (ADF) object types such as Pipelines, Datasets, Dataflows, Linked Services, and Integration Runtimes is desirable.
- Experience with one or more Intapp products (e.g., Conflicts, Intake, Terms, Time, Walls, Integrate, or Intapp Services) is desirable.
- Experience using reporting tools such as Sisense or SQL Server Reporting Services (SSRS) is desirable.
- Proven analytical and quantitative skills.
- Strong ability to collect, analyze, summarize, and organize data.
- Ability to build trust as a dependable resource within the project team.
- Excellent communication skills, both written and verbal, with strong attention to detail.
- Exceptional computer skills including advanced proficiency in Microsoft products.
- Travel - Occasional travel may be required (domestic or international).
About Us:
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
Originally posted on Himalayas