供应商管理总监
Vendor Management Director
Alignment Health 正在打破传统医疗保健的模式，致力于为老年人以及最需要帮助的人群——慢性病患者和体弱者提供服务。我们需要一支充满热情和关怀的团队，共同致力于将老年人放在首位的使命。我们组建了一支才华横溢且经验丰富的团队，他们热衷于改变所服务老年人的生活。在这家快速发展的公司中，你将有机会在 Alignment Health 社区中不断成长和创新。在 Alignment Health 工作，意味着你可以从事真正有意义的工作，不仅改变生活，更能拯救生命。
供应商管理总监负责建立并领导医保优势计划的企业级供应商管理体系。该职位对组织的供应商、委托实体和商业合作伙伴组合进行战略监督，确保与企业目标、监管要求、运营绩效期望和财务目标保持一致。
总监需制定并执行供应商治理策略、绩效管理框架、风险监督计划和合作模式，以支持组织增长、运营卓越、会员满意度和合规性。该领导者是高管团队的重要合作伙伴，需对通过供应商关系实现的最大化价值负责，同时降低运营、合规、财务和声誉风险。
该职位负责管理支持核心医保优势功能的战略供应商和委托实体，包括理赔管理、药房服务、护理管理、使用管理、会员服务、风险调整、质量改进、供应商运营和技术平台。
企业级供应商管理策略
- 制定并领导组织的供应商管理和战略合作伙伴策略。
- 建立企业级治理框架、政策、标准和监督流程。
- 打造高效能的供应商管理体系，推动问责制、绩效和价值实现。
- 根据战略重要性和风险创建供应商细分模型和管理方法。
- 将供应商管理活动与组织目标、增长重点和运营目标保持一致。
战略合作伙伴领导力
- 作为关键供应商和战略合作伙伴的关系负责人。
- 开发和维护战略合作伙伴关系，推动协同效应和价值创造。
查看英文原文
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first.We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Vendor Management Director is responsible for establishing and leading the enterprise vendor management function for the Medicare Advantage health plan. This role provides strategic oversight for the organization's portfolio of vendors, delegated entities, and business partners, ensuring alignment with corporate objectives, regulatory requirements, operational performance expectations, and financial targets.
The Director develops and executes vendor governance strategies, performance management frameworks, risk oversight programs, and partnership models that support organizational growth, operational excellence, member satisfaction, and regulatory compliance. This leader serves as a key partner to executive leadership and is accountable for maximizing value across vendor relationships while mitigating operational, compliance, financial, and reputational risks.
The role oversees strategic vendors and delegated entities that support core Medicare Advantage functions including claims administration, pharmacy services, care management, utilization management, member services, risk adjustment, quality improvement, provider operations, and technology platforms.Enterprise Vendor Management Strategy
- Develop and lead the organization's vendor management and strategic partnership strategy.
- Establish enterprise governance frameworks, policies, standards, and oversight processes.
- Build a high-performing vendor management organization that drives accountability, performance, and value realization.
- Create vendor segmentation models and management approaches based on strategic importance and risk.
- Align vendor management activities with organizational goals, growth priorities, and operational objectives.
Strategic Partnership Leadership
- Serve as elationship owner for critical vendors and strategic partners.
- Develop relationships with vendor leadership teams.
- Lead strategic business reviews and governance meetings.
- Ensure vendor capabilities support organizational priorities and market competitiveness.
- Foster collaborative partnerships that enable innovation and continuous improvement.
Vendor Performance & Operational Excellence
- Establish enterprise KPIs, SLAs, and performance scorecards.
- Monitor vendor performance against contractual obligations, quality standards, and business objectives.
- Drive vendor accountability and corrective action planning where performance gaps exist.
- Lead performance improvement initiatives across vendor relationships.
- Ensure vendors contribute to operational efficiency, service excellence, and member satisfaction.
Delegated Entity & Regulatory Oversight
- Oversee governance and performance management of delegated entities and First Tier, Downstream, and Related Entities (FDRs).
- Ensure vendor oversight programs comply with CMS Medicare Advantage and Part D regulations.
- Partner with Compliance, Regulatory Affairs, Legal, and Internal Audit teams to ensure adherence to regulatory requirements.
- Lead vendor-related audit preparation, remediation efforts, and corrective action plans.
- Ensure adequate controls exist for delegated oversight, monitoring, and reporting activities.
Risk Management & Compliance
- Establish and oversee enterprise vendor risk management programs.
- Identify and mitigate operational, financial, compliance, cybersecurity, privacy, and reputational risks.
- Ensure appropriate due diligence and ongoing risk assessments are conducted.
- Monitor business continuity, disaster recovery, information security, and data privacy requirements.
- Escalate significant risks and mitigation plans to executive leadership.
Financial & Contract Management
- Oversee vendor financial performance and contract governance.
- Partner with Procurement, Finance, Legal, and operational leaders on vendor selection and negotiations.
- Lead negotiation of strategic agreements, renewals, and amendments.
- Drive cost optimization, value realization, and return-on-investment initiatives.
- Manage vendor budgets and support enterprise savings opportunities.
Growth, Transformation & Strategic Initiatives
- Support enterprise growth initiatives including market expansion, acquisitions, and new product launches.
- Ensure vendors are prepared to support organizational scaling and transformation efforts.
- Lead vendor participation in strategic technology implementations and operational improvement initiatives.
- Evaluate emerging vendor capabilities and innovative solutions that enhance organizational performance.
- Serve as a key stakeholder in enterprise transformation programs.
Cross-Functional Leadership
- Influence enterprise decision-making related to vendor services and capabilities.
- Build alignment among business leaders regarding vendor priorities and performance expectations.
Executive Reporting & Governance
- Develop executive dashboards and vendor performance reporting.
- Present strategic vendor updates, risks, opportunities, and recommendations to senior leadership.
- Lead executive governance forums focused on vendor oversight and performance.
- Provide strategic recommendations to improve organizational effectiveness through vendor partnerships.
- Support Board-level reporting as needed.
Job Requirements:
Experience:
Required:
- 10+ years of progressive leadership experience in vendor management, healthcare operations, strategic partnerships, procurement, consulting, or operational excellence.
- 5+ years in a leadership role managing teams and enterprise-level vendor relationships.
Education:
Required:
· Bachelor's degree in Business Administration, Healthcare Administration, Finance, Supply Chain, Public Health, or related field.
Specialized Skills:
Required:
- Demonstrated experience developing and leading vendor governance programs.
- Strong understanding of healthcare operations and managed care business models.
- Proven track record of leading complex negotiations and strategic partnerships.
- Experience influencing executive-level stakeholders and driving organizational change.
- Strong financial, operational, and strategic business acumen.
Pay Range: $130,332.00 - $195,498.00Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email .
Originally posted on Himalayas