医疗编码团队负责人
Medical Coding Team Lead
关于Sutherland
人工智能。自动化。云工程。高级分析。对商业领袖而言，这些是成功的关键因素。对我们而言，它们是我们核心的专业技能。
我们与全球知名品牌合作。我们通过领先的科技和卓越的业务流程，为他们带来独特的价值主张。
我们在人工智能和其他关键技术领域下，创造了200多项独特的发明，并获得了多项专利。借助我们先进的产品和平台，我们推动数字化转型，优化关键业务运营，重塑体验，开创新解决方案，所有服务均通过无缝的“按服务计费”模式提供。
对于每家公司，我们为其业务、所合作的人以及服务的客户带来新的钥匙。我们定制经过验证且快速的方案，以适应他们的独特基因。我们结合人类专业知识与人工智能，开发数字化学反应。这将释放新的可能性、变革性成果和持久的关系。
Sutherland
解锁数字表现。实现可衡量的结果。
医疗编码团队主管通过作为编码人员的资源，并与编码经理紧密合作，支持医疗编码部门的日常运营，以确保运营效率、编码质量、生产力和合规性。该职位提供技术指导，协助工作流程协调，监控工作队列和绩效指标，解决常规的运营问题，并支持培训和质量计划。团队主管在编码人员和管理层之间起到桥梁作用，帮助保持一致的运营，同时促进协作和高绩效的工作环境。
主要职责和任务：
· 为编码经理提供日常运营支持，不承担直接的监督责任；包括根据运营优先级协调工作流程。
· 监控编码工作队列，根据指示分配或重新分配工作任务，并上报可能影响生产力或处理时间的问题。
· 为编码人员提供关于常规编码问题、工作流程疑虑和运营问题的资源支持。
· 为编码人员提供技术指导和指导，同时促进编码的准确性和合规性。
· 强化部门政策、程序和质量标准。
· 协助编码经理监控编码生产力、质量和处理时间的达成情况
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About Sutherland
Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
The Medical Coding Team Lead supports the day-to-day operations of the Medical Coding Department by serving as a resource to coding staff and partnering closely with Coding Managers to ensure operational efficiency, coding quality, productivity, and compliance. This position provides technical guidance, assists with workflow coordination, monitors work queues and performance metrics, resolves routine operational issues, and supports training and quality initiatives. The Team Lead serves as a liaison between coding staff and management, helping to maintain consistent operations while promoting a collaborative and high-performing work environment.
Essential Duties and Responsibilities:
· Provide day-to-day operational support to Coding Managers without assuming direct supervisory responsibility; to include workflow coordination in alignment with operational priorities.
· Monitor coding work queues, assign or redistribute workloads as directed, and escalate issues that may impact productivity or turnaround times.
· Serve as resource for coders regarding routine coding questions, workflow concerns, and operational issues.
· Provide technical guidance and mentorship to coding staff while promoting coding accuracy and compliance.
· Reinforce departmental policies, procedures, and quality standards.
· Assist Coding Managers in monitoring coding productivity, quality, and turnaround time metrics.
· Support employee development through coaching, knowledge sharing, and education.
· Escalate employee performance concerns, workflow barriers, or compliance issues to Coding Managers as appropriate.
· Assist with providing ongoing education related to departmental procedures.
· Assist with ensuring compliance with ICD-10-CM, ICD-10-PCS, CPT, HCPCS Level II, Medicare, Medicaid, commercial payer, and organizational coding guidelines.
· Support departmental projects, workflow improvements, system implementations, and process optimization initiatives.
· Stay current with coding regulations, payer requirements, CMS guidance, and industry best practices.
· Maintain confidentiality of protected health information (PHI) in accordance with HIPAA regulations.
Required Qualifications:
· Minimum of 5 years of progressive medical coding experience.
· Previous experience serving as a senior coder, lead coder, trainer, mentor, or similar role preferred.
· Current coding certification such as:
· Certified Professional Coder (CPC)
· Certified Coding Specialist (CCS)
· Certified Inpatient Coder (CIC)
· Certified Outpatient Coder (COC)
· Registered Health Information Technician (RHIT)
· or Registered Health Information Administrator (RHIA) preferred
· Advanced knowledge of ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II coding systems.
· Thorough understanding of CMS regulations, National Correct Coding Initiative (NCCI), Official Coding Guidelines, and payer-specific requirements.
· Experience using electronic health records (EHR) and coding software.
All your information will be kept confidential according to EEO guidelines.
EEOC and Veteran Documentation
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At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
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