解决方案经理, 金融服务
Solutions Manager, Financial Services
在 Signifyd，我们通过与客户建立信任关系，帮助商家自信地拓展业务。我们的先进技术，结合团队对客户成功真正投入的热情，创造了无缝的购物体验，批准更多优质订单，保护收入，并让客户满意。
我们被全球100多个国家的数千家领先商家所信赖，每年安全处理数十亿笔交易。我们的员工是所有工作的核心，以承诺、同理心和创造力推动我们的使命前进。加入我们，共同实现赋能自信、无欺诈的商业，帮助在线零售商提供卓越的客户体验并消除欺诈。了解我们的公司价值观 [这里](https://www.signifyd.com/about/#values)！
**解决方案经理，金融服务**
如果你有将销售、研究和商业分析相结合的经验，并且喜欢直接与客户合作解决复杂问题，那么这个职位适合你。
我们正在寻找一位充满好奇心、富有创造力的问题解决者，能够架起业务发展与技术执行之间的桥梁。你将身兼两职：帮助潜在的金融服务合作伙伴理解并利用 Signifyd 平台，同时作为内部的协调者，确保跨职能团队保持一致并对与外部合作伙伴做出的承诺负责。你将与合作伙伴、销售、客户成功、产品、工程和法务团队紧密合作，确保我们兑现承诺的同时帮助合作伙伴拓展业务。
**部门：合作伙伴**
Signifyd 的合作伙伴团队是连接 Signifyd 员工、客户以及广泛外部解决方案提供商生态系统的核心。该团队与电商平台、代理商、系统集成商、金融机构和 ISV 合作，确保商家运营顺畅并获得协同效益。合作伙伴团队成员会与这些组织的同行建立关系，策划并举办活动，与市场团队密切合作制作相关资源，并为我们的市场进入团队带来新的销售机会。
**职责：**
- 使用咨询式方法与潜在金融服务合作伙伴建立关系，了解他们的挑战并提供定制化解决方案
- 与潜在和现有合作伙伴组织中的关键利益相关者建立并维护关系
- 清晰地传达
查看英文原文
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values [here](https://www.signifyd.com/about/#values)!
**Solutions Manager, Financial Services**
If you have experience blending sales, research, and business analysis — and you enjoy working directly with customers to solve complex problems — this role is for you.
We are looking for a curious, creative problem-solver who can bridge the gap between business development and technical execution. You'll wear two hats: helping prospective Financial Services partners understand and leverage the Signifyd platform, while also serving as the internal quarterback who keeps cross-functional teams aligned and accountable to the commitments made with external partners. You'll work closely with partnerships, sales, customer success, product, engineering, and legal teams to ensure we deliver on our promises while helping partners grow their businesses.
**Department: Partnerships**
The partnerships team at Signifyd is the nexus between Signifyd employees, customers to a broad ecosystem of external solutions providers. The team works with ecommerce platforms, agencies, systems integrators, financial institutions and ISVs to ensure streamlined operations and synergistic benefits for merchants. Partnerships team members manage relationships with their peers at these organizations, plan and host events, work closely with marketing to produce relevant assets, and drive new sales opportunities to our go to market teams.
**Responsibilities** **:**
- Build relationships with potential Financial Services partners using a consultative approach to understand their challenges and present tailored solutions
- Create and maintain relationships with key stakeholders across prospective and existing partner organizations
- Clearly articulate the value of the Signifyd platform to a range of audiences, from operational teams to senior leadership
- Develop a solid understanding of the payments, e-commerce, and fraud prevention landscape, including the underlying technology that powers it
- Represent Signifyd at industry events, partner meetings and client meetings
- Serve as the connective tissue between business development and technical teams, translating client needs into actionable requirements and technical concepts into business value
- Serve as the primary internal project manager for active client engagements — coordinating across Product, Engineering, Legal, and Business Development to ensure internal milestones align with commitments made to external Financial Services institutions
- Hold internal teams accountable to agreed-upon timelines, proactively flagging risks and driving resolution when deliverables are at risk of slipping
- Partner closely with Product and Engineering to ensure that product roadmap timelines are clearly communicated to external partners and that client-facing deadlines are built into internal planning cycles
- Navigate legal and contracting processes as needed, working cross-functionally to ensure agreements are executed in a timely manner and do not become a bottleneck to partnership launches
**Requirements:**
- 3–5 years of experience in B2B financial services, e-commerce, payments, risk, or fraud — or a related solutions, sales support, or technical implementation role
- Demonstrated ability to manage complex, cross-functional projects involving multiple internal stakeholders, competing priorities, and hard external deadlines
- Experience working alongside or within Product and Engineering teams, with an understanding of how product development cycles work and how to advocate for external commitments within internal planning processes
- Familiarity with legal contracting processes in a B2B context — comfortable shepherding agreements forward without getting lost in the details
- Comfort operating at the intersection of business and technology — you don't need to write code, but you should be able to hold a substantive conversation with engineers and translate that context for a business audience
- Experience scoping technical requirements, from initial discovery through integration planning
- Background in business analysis, consulting, finance, or a technical role (e.g., Solutions Engineer, Product Manager, Implementation Manager) is a strong plus
- Strong analytical thinking with an ability to turn data into a compelling story
- Excellent written and verbal communication skills, with the confidence to present to senior stakeholders
- A natural problem-solver who is resourceful and comfortable working with autonomy
- Ability to thrive in a fast-paced environment and manage multiple priorities without losing sight of the details
#LI-Remote
**Benefits in our US offices:**
- Discretionary Time Off Policy (Unlimited!)
- 401K Match
- Stock Options
- Annual Performance Bonus or Commissions
- Paid Parental Leave (12 weeks)
- On-Demand Therapy for all employees & their dependents
- Dedicated learning budget through Learnerbly
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Short Term and Long Term Disability Insurance
- Life Insurance
- Company Social Events
- Signifyd Swag
**Compensation:**
_In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions._
**Base Salary Ranges by Pay Zone:**
- Tier 1 (NYC/SF Bay Area/Seattle): $135,000– $140,000annually
- Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $125,000 – $130,000 annually
- Tier 3 (US - All Other): $120,000– $125,000 annually
**Equity:** This role is eligible for a stock option grant of 3,250 stock options, based on the position level and internal compensation guidelines.
**Bonus:** This role is eligible for an annual performance bonus of up to 15% of base salary.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[Signifyd's Applicant Privacy Notice](https://drive.google.com/file/d/1HSnMY6HGjB1FNRX4Ez9bUre5mrPPcHIq/view?usp=sharing)