前向部署工程师
Forward Deployed Engineer
你准备好解锁智能了吗？
如果你不认为自己符合以下所有条件，但仍对这份工作感兴趣，请申请。没有人能完全符合所有要求——我们寻找的是在某些领域特别出色，并且在其他领域有兴趣和能力的候选人。
职位简介：
加入人工智能时代API和AI治理领域的全球领导者！
对于这个职位，我们寻找一位美国公民，能够支持政府/公共部门客户
如今，API流量超过了在线的人类流量，其中相当大一部分由Kong平台提供支持，这是世界上最受欢迎的API网关。随着组织为AI驱动的连接进行现代化改造，Kong处于企业转型的核心位置。
我们正在寻找一名前向部署工程师（FDE）加入Kong不断壮大的专业服务团队。这是一个高度战略性的、面向客户的工程职位，专注于通过实际实施、自动化、迁移工具和解决方案工程，帮助企业客户加速采用Kong的API和AI连接平台。
作为FDE，你将直接与客户工程团队合作，解决复杂的工程技术挑战，加速迁移，构建可重复使用的自动化，并在现实的企业环境中交付生产级解决方案。你将在软件工程、架构、平台工程和客户交付的交叉点上工作。
这个职位非常适合喜欢构建、编码、解决模糊问题，并直接与客户合作执行涉及API、AI网关、服务连接、现代化和云原生平台的关键任务项目的工程师。
你将与解决方案架构师、项目经理、产品工程、客户成功和产品团队紧密合作，确保客户取得成功，同时根据现场经验影响Kong的产品方向。
在Kong工作是一个独特的机会，可以对财富50/500强客户产生巨大影响，帮助他们为人工智能时代现代化关键系统。
影响力
直接与世界上一些最大的企业合作，通过Kong的连接平台现代化API基础设施并加速AI采用。
成长
通过接触最前沿的云原生技术、分布式系统、AI连接，加速你的技术和职业成长，
查看英文原文
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Join the global leader in API and AI governance in the era of Artificial Intelligence!
For this role, we are looking for a US Citizen who can support Government/Public Sector Customers
API traffic now outnumbers human traffic online, and a significant portion of that traffic is powered by the Kong platform, the world’s most popular API gateway. As organizations modernize for AI-driven connectivity, Kong is uniquely positioned at the center of enterprise transformation.
We are seeking a Forward Deployed Engineer (FDE) to join Kong’s growing Professional Services organization. This is a highly strategic, customer-facing engineering role focused on helping enterprise customers accelerate adoption of Kong’s API and AI Connectivity platform through hands-on implementation, automation, migration tooling, and solution engineering.
As an FDE, you will work directly alongside customer engineering teams to solve complex technical challenges, accelerate migrations, build reusable automation, and deliver production-grade solutions in real-world enterprise environments. You will operate at the intersection of software engineering, architecture, platform engineering, and customer delivery.
This role is ideal for engineers who enjoy building, coding, solving ambiguous problems, and working directly with customers on mission-critical initiatives involving APIs, AI gateways, service connectivity, modernization, and cloud-native platforms.
You will collaborate closely with Solutions Architects, Engagement Managers, Product Engineering, Customer Success, and Product teams to ensure successful customer outcomes while also influencing Kong’s product direction based on field experience.
Working at Kong is a unique opportunity to make a massive impact on Fortune 50/500 customers as they modernize mission-critical systems for the AI era.
Impact
Work directly with some of the world’s largest enterprises to modernize API infrastructure and accelerate AI adoption through Kong’s connectivity platform.
Growth
Accelerate your technical and professional growth through exposure to cutting-edge cloud-native technologies, distributed systems, AI connectivity, automation frameworks, and large-scale enterprise architectures.
Opportunity
Be part of a rapidly growing Professional Services organization that is shaping how enterprises adopt APIs, AI gateways, and modern connectivity platforms globally.
What You’ll Do:
- Partner directly with enterprise customers to design, build, and implement Kong-based solutions across cloud, hybrid, and on-premise environments.
- Lead hands-on implementation efforts for API gateways, AI gateways, service mesh, developer portals, and related connectivity technologies.
- Build automation frameworks, migration tooling, custom integrations, and reusable accelerators to simplify customer adoption and modernization efforts.
- Drive migration initiatives from legacy API management platforms to Kong.
- Work closely with customer developers, platform teams, architects, security teams, and executives to solve complex technical and operational challenges.
- Develop production-grade code, scripts, plugins, CI/CD integrations, Kubernetes automation, and infrastructure tooling as part of customer engagements.
- Collaborate with Kong Product and Engineering teams to influence roadmap priorities based on real-world customer feedback and implementation learnings.
- Create reusable best practices, technical assets, reference architectures, documentation, and design patterns to scale delivery excellence across the organization.
- Support strategic customer initiatives involving AI connectivity, governance, platform modernization, and cloud-native transformation.
What You’ll Bring:
Experience
- 8+ years in customer-facing engineering, platform engineering, professional services, site reliability engineering, or software engineering roles.
- Strong hands-on software engineering and implementation experience.
- Experience with API gateways, API management, integrations, or distributed systems platforms.
- Strong Kubernetes and cloud-native infrastructure expertise.
- Experience building automation frameworks, deployment tooling, CI/CD pipelines, or migration tooling.
- Strong proficiency in Linux, networking, cloud infrastructure, and DevOps practices.
- Experience with major cloud providers including AWS, Azure, or GCP.
- Programming experience in languages such as Python, Go, Java, JavaScript, or Lua.
- Experience with Infrastructure-as-Code and automation tooling such as Terraform, Helm, Ansible, or GitOps frameworks.
- Prior experience working in API Management, Open Source, Middleware, SaaS, or Infrastructure software companies is highly preferred.
Preferred Attributes:
- Strong builder mindset with the ability to solve complex technical problems with minimal supervision.
- Comfortable operating in ambiguous, fast-moving enterprise environments.
- Passion for working directly with customers and delivering measurable business outcomes.
- Excellent communication and collaboration skills across technical and executive audiences.
- Highly organized with strong prioritization and execution skills.
- Passion for innovation, modern infrastructure, APIs, AI, and cloud-native technologies.
- Team-oriented with a strong sense of ownership and accountability.
#LI-AW1
About Kong:
Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com http://www.konghq.com.