高级软件工程师 II，AI 实验室与基础架构
Senior Software Engineer II, AI Labs & Foundations
我们正在改变零售行业
在Instacart，我们邀请世界通过食物传递爱，因为我们相信每个人都能获得他们喜爱的食物，并有更多时间与所爱之人一起享受。当其他人看到的只是简单的送货需求时，我们看到了令人兴奋的复杂性和无限的机会，以满足我们社区的各种需求。我们致力于提供客户依赖的必需服务，让他们能够获取杂货和日用品，同时为Instacart个人购物者提供安全且灵活的收入机会。
Instacart已成为数百万人的生存线，我们正在组建一支团队，帮助推动我们的购物车向前发展。如果你准备做出一生中最好的工作，来加入我们的行列吧。
Instacart是一个以灵活为主导的团队
没有一种方法适用于所有人如何做好工作。我们的员工可以自由选择在家中、办公室或最喜欢的咖啡店完成最佳工作，同时通过定期的线下活动保持联系并建立社区。了解更多关于我们在工作地点上的灵活方式。
简介
加入Instacart的使命，通过前沿AI变革购物体验。作为AI实验室与基础架构团队的高级软件工程师，你将设计、构建和运营支撑我们最雄心勃勃AI体验的高规模生产系统——从Cart Assistant，我们的对话式购物代理，到语音AI交互等。这是一个高影响力的职位，让你在稳健的软件工程与前沿的生产AI/ML交汇处工作，直接影响每天被数百万客户使用的產品。
我们正在招聘一名高级软件工程师，参与生产AI系统的設計和交付，识别高价值的技术机会，并为Instacart平台上的AI原生产品做出实际贡献。我们重视自下而上的想法、高质量的工程实践，以及与产品、数据科学、机器学习和基础设施团队的紧密合作。如果你喜欢发明、应对不确定性、快速原型设计，并将大胆的想法转化为真实可扩展的产品，那么这个团队适合你。
AI实验室与基础架构位于前沿AI研究与生产工程的交汇点。我们的产品组合涵盖了Instacart AI创新的整个技术栈，包括构建和推出Cart Assistant，开创语音AI交互，以及构建这些创新的基础系统。
查看英文原文
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
Join Instacart's mission to transform grocery shopping through frontier AI. As a Senior Software Engineer on AI Labs & Foundations, you will design, build, and operate the high-scale production systems that power our most ambitious AI experiences—from Cart Assistant, our conversational shopping agent, to voice AI interactions and beyond. This is a high-impact opportunity to work at the intersection of robust software engineering and cutting-edge production AI/ML, directly shaping products used by millions of customers every day.
We are hiring a Senior Software Engineer who will participate in the design and delivery of production AI systems, identify high-leverage technical opportunities, and contribute hands-on to AI-native products across Instacart's platform. We value bottom-up ideas, high engineering quality, and close partnership with Product, Data Science, ML, and Infrastructure teams. If you enjoy inventing, navigating ambiguity, prototyping fast, and turning wild ideas into real, scalable products, this is the team for you.
AI Labs & Foundations sits at the intersection of frontier AI research and production engineering. Our portfolio spans the full stack of AI innovation at Instacart, including building and launching Cart Assistant, pioneering voice AI interactions, and constructing the foundational systems that power these cutting-edge experiences. We are a fast-moving, collaborative team that thrives on 0-to-1 thinking, shares learnings openly, and ships with urgency by prototyping fast and testing rigorously.
About the Job
- Design, build, and operate production AI-powered systems and agentic experiences (including Cart Assistant and voice AI) that directly impact how millions of customers shop.
- Build foundational systems for cutting-edge AI experiences, ranging from embedding infrastructure and voice AI pipelines, to client facing components and integrations, by prototyping bold ideas and productizing what works.
- Integrate foundation models via APIs and open-source frameworks; apply techniques like retrieval-augmented generation and vector search where appropriate.
- Own projects end-to-end: requirements, technical design, implementation, testing, deployment, observability, and iterative improvement focused on reliability, latency, and cost efficiency.
- Collaborate with cross-functional partners in product, design, data science, and infrastructure to ship AI features end-to-end.
- Drive engineering excellence, including thoughtful system design, rigorous code review, and technical leadership that includes defining and promoting best practices for AI/ML production engineering across the team.
About You
Minimum Qualifications:
- Proven senior software engineer who has built, shipped, and operated production systems at scale. You make architectural calls, own what you build, and deliver through ambiguity.
- Hands-on experience with AI or ML in production. You've shipped LLM-powered features or integrated foundation model APIs into a live product, demonstrating the necessary expertise at the intersection of robust software engineering and deep production ML.
- Experience owning services end-to-end, including CI/CD, automated testing, observability (logging, metrics, tracing), and on-call participation.
- Strong communicator who partners well across disciplines - you want to get to the right answer, not just defend the first one.
- Golang, Python, or Typescript language experience
- Excitement and ability to leverage cutting-edge development tools, including AI assistance (e.g., Copilot, Cursor, Claude), to maximize velocity.
Preferred Qualifications:
- 5 to 8+ years of industry experience.
- A track record of 0-to-1 work taking unconventional ideas from prototype through rapid iteration to production.
- Experience building conversational agents, multi-turn dialogue systems, or agentic LLM applications.
- Experience with STT/TTS or natural language interfaces, LLM fine tuning, ML transfer learning, model training and the vocabulary of measurement of model performance.
- Experience with embedding systems, vector search, or retrieval-augmented generation (RAG) with vector databases (e.g., Pinecone, Weaviate, FAISS, or Elasticsearch).
- Experience with cloud platforms (AWS or GCP), containers (Docker), and orchestration (Kubernetes).
- Experience with event-driven or distributed systems (e.g., Kafka).
- Demonstrated mentorship and technical leadership within cross-functional teams.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$230,000—$242,500 USD
WA
$220,000—$232,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$211,000—$222,500 USD
All other states
$192,000—$202,500 USD