平台经理
Platform Manager
在IEM，我们不仅仅是构建创新的电力分配系统，更是在塑造未来。IEM致力于为复杂的电力需求提供世界级的解决方案。75年来，我们持续突破可能的边界。无论您是经验丰富的专业人士还是刚刚起步，您都将有机会做出贡献、成长，并对推动世界最具活力市场的行业产生持久影响。
平台经理
地点：美国远程办公
汇报对象：平台执行与交付总监
薪资范围：每年70,000 - 105,000美元
职位概述
该职位负责在订单周期内通过直接与客户合作，有效管理并维护公司与客户之间的关系，以获取并帮助满足他们的需求。
主要职责
- 维护和/或开发已验证的系统，从订单录入到发货/交付跟踪订单，确保按时发货以满足客户的期望。
- • 在投标过程中，与高级平台经理、平台执行与交付总监以及战略平台销售部门总监保持紧密支持和互动，包括所有订单管理活动。
- • 与其他内部部门和客户协调，实现按时发货。
- • 审核客户采购订单并解决任何商业/技术问题。
- • 准备订单录入，同时管理所有相关文件和通信。
- • 在适用的情况下参与工程交接会议。
- • 与工程和客户通过提交和发布流程进行合作。
- • 与工程、报价、销售和客户合作，管理变更订单。
- • 与现场服务合作，安排并解决制造缺陷和现场调试问题。
- • 与客户指定的集成商合作，沟通进度并提供技术支持服务。
- • 准备成本提案并提交给客户，以应对客户驱动的订单修改。
- • 使用系统生成的报告或开发有效的报告，跟踪订单状态并标记订单中的潜在问题。
- • 主动预见、识别并解决可能导致延迟或其他客户投诉的订单问题。
- • 执行主管可能要求的其他职责。
资格要求
- 需要获得商业、数学、计算机科学或工程学士学位。
- • 至少2-4年的项目管理或类似职位的工作经验。
查看英文原文
At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.
Platform Manager
Location: US Remote
Reports To: Director, Platform Execution & Delivery
Salary Range: $70,000 - $105,000 Annually
Position Summary
This position is responsible for effectively managing and maintaining relationships between the company and our customers during the order cycle by working directly with customers to access and help meet their needs.
Key Responsibilities
- Maintain and/or develop proven systems to track orders from order entry to shipment/delivery to ensure timeliness of shipment to meet customer’s expectation.
- • Maintain strong support for and interact with the Sr. Platform Manager, Director of Platform Execution and Delivery, and Strategic Platforms Division Director of Sales in the bid process, which includes all order management activities.
- • Coordinate with other internal departments and customers to achieve on-time shipment.
- • Review customer Purchase Order and resolves any commercial/technical issues.
- • Prepare order for entry along with managing all associated documents and correspondence.
- • Participate in engineering handoff meetings when applicable.
- • Work with engineering and customer through the submittal and release process.
- • Work with engineering, quotations, sales and customer to manage change orders.
- • Work with field service to schedule and resolve manufacturing deficiencies and site commissioning.
- • Work with client-specified integrator by communicating schedule and providing technical support services
- • Prepare cost proposals and deliver to clients for customer-driven order revisions.
- • Use system generated reports or develop effective reports that track order status and flag potential issues with orders.
- • Proactively anticipate, identify and resolve possible issues with orders that may cause delays or other customer complaints.
- • Perform other duties, which may be required by supervisor.
Qualifications
- Bachelor’s degree in Business, Mathematics, Computer Science, or Engineering required.
- • Minimum 2-4 years of experience in a Project Management or similar position.
Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Why Join IEM
At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.
Learn more about IEM at
We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at
Recruiting Scams
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Non-Discrimination Statement
IEM does not discriminate against any applicant based on any characteristic protected by law.
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Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.
Use of AI
At IEM, we are committed to a fair and transparent hiring process. Use the link below to view how we use artificial intelligence (AI) technology to assist in reviewing job applications and your rights as an applicant.
AI Use in IEM's Hiring Process
Originally posted on Himalayas