业务运营总监
Business Operations Director
HackerOne 是持续威胁暴露管理（CTEM）领域的全球领导者。HackerOne 平台将代理型 AI 解决方案与世界上最大的安全研究人员社区的创造力相结合，持续发现、验证、优先处理并修复代码、云和 AI 系统中的暴露点。通过漏洞赏金、漏洞披露、代理型渗透测试、AI 红队和代码安全等解决方案，HackerOne 为企业带来可衡量的、持续的网络风险降低。包括 Anthropic、[Crypto.com](http://Crypto.com)、通用汽车、高盛、汉莎航空、优步、英国国防部和美国国防部在内的行业领袖，都信任 HackerOne 来保护他们的数字生态系统。HackerOne 在 Gartner 的《新兴技术影响雷达：AI 网络安全生态系统》报告中被认可为 AI 安全测试领域的领导者，并被评为“2024 年最受年轻专业人士喜爱的工作场所”。
HackerOne 正处于安全行业的关键转折点。进攻性安全不再是一种可选方案，而是那些希望在 AI 驱动的创新和对手不断加快的环境中建立信任和韧性的前瞻性公司的标准。随着行业的发展，HackerOne 与众不同：我们结合了全球最大安全研究社区的创造力和一个行业领先 AI 驱动的平台，受到全球顶级组织的信任。
**HackerOne 价值观**
HackerOne 致力于培养一种强大且包容的文化。HackerOne 始终以客户为中心，在我们的决策和行动中优先考虑客户成果。我们通过透明和诚信的运营实现默认披露，确保信任和问责制。员工、研究人员、客户和合作伙伴通过促进赋权、包容、尊重和问责制实现共同成功。
### **业务运营总监**
### **远程办公地点：马萨诸塞州波士顿；华盛顿州西雅图；旧金山湾区；德克萨斯州奥斯汀；或华盛顿特区**
### **职位概述**
HackerOne 正在寻找一位业务运营总监，能够从第一性原理出发，对复杂且模糊的问题进行结构化分析，并推动实现可衡量的结果。该职位是一个分析和执行伙伴，能够为最困难的问题带来清晰度，并将其推进到结果。你将直接与高管和跨职能领导合作，应对公司最重要的战略和运营挑战。
理想的候选人将结合
查看英文原文
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, [Crypto.com](http://Crypto.com), General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024).
HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations.
**HackerOne Values**
HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is **Customer Obsessed** and prioritizes customer outcomes in our decisions and actions. We **Default to Disclosure** by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners **Win Together** by fostering empowerment, inclusion, respect, and accountability.
### **Business Operations Director**
### **Remote Location: Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC**
### **Position Summary**
HackerOne is seeking a Business Operations Director who can structure complex, ambiguous problems from first principles and drive to measurable outcomes. This role is an analytical and execution partner who brings clarity to the hardest problems and sees them through to outcomes. You will work directly with executive and cross-functional leaders on the company's most important strategic and operational challenges.
The ideal candidate combines exceptional problem-solving discipline with a builder mindset. You are as comfortable facilitating working sessions on thorny questions as you are prototyping an AI-powered workflow that eliminates an underlying inefficiency. You serve as a force multiplier across the business and transform strategy into sustained execution.
At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of **Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC**. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.
### **What You Will Do**
Success in the Business Operations Director role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne.
- Apply **First Principles Problem Solving** to deconstruct the company's most complex strategic and operational challenges, creating scalable operating models and frameworks that become repeatable standards across the business.
- Drive an **AI First** approach to business operations by reimagining workflows, designing AI-powered operating systems, and identifying opportunities to fundamentally improve how HackerOne plans, executes, and makes decisions.
- Embed **Data-Driven Decision Making** into executive planning, operational reviews, forecasting, and performance management by developing trusted metrics, feedback loops, and decision frameworks that improve organizational effectiveness.
- Demonstrate **Change Agility** by helping leaders navigate evolving business priorities, designing operating mechanisms that increase organizational adaptability, and enabling teams to execute effectively through change.
- Lead enterprise-wide, cross-functional initiatives from opportunity identification through implementation, influencing senior leaders and driving alignment across multiple organizations.
- Serve as a trusted advisor to executive leadership on strategic planning, operating cadence, organizational effectiveness, and execution against company priorities.
- Design scalable business processes, governance models, and operating mechanisms that improve execution, reduce organizational friction, and increase long-term business leverage.
- Mentor peers and leaders by sharing strategic frameworks, operational best practices, and systems thinking that elevate Business Operations across the organization.
### **Minimum Qualifications**
- 12+ years of experience in management consulting, business operations, strategy, or transformation within enterprise B2B technology organizations.
- Demonstrated success leading highly ambiguous, enterprise-wide strategic initiatives and influencing executive decision-making without formal authority.
- Proven experience designing scalable operating models, governance mechanisms, or business systems that produced measurable organizational impact.
- Deep analytical expertise with the ability to translate complex data into executive-level insights, strategic recommendations, and durable business decisions.
- Demonstrated experience applying AI technologies to redesign workflows, improve organizational effectiveness, and scale business operations.
### **Preferred Qualifications**
- Experience within enterprise cybersecurity, developer tooling, or SaaS organizations.
- Experience leading enterprise operating model transformations or company-wide strategic initiatives.
- Experience building executive planning processes, business operating systems, or organizational governance frameworks.
- Track record of establishing enterprise standards, best practices, or repeatable frameworks that improved execution across multiple business functions.
Compensation Bands:
[Tier Guide](https://drive.google.com/file/d/1CpnuHvyv3ldvgWy7FIttnkH7b0txxuc3/view)
Tier A: $229-255K
Tier B: $206-252K
Tier C: $195-238K
_#LI-KM1_
_#LI-Remote_
### Job Benefits:
- Health (medical, vision, dental), life, and disability insurance*
- Equity stock options
- Retirement plans
- Paid public holidays and unlimited PTO
- Paid maternity and parental leave
- Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
- Employee Assistance Program
***Eligibility may differ by country**
We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with [Remote.com](https://remote.com/preemployment-faq) as our Employer of Record (EOR).
Visa/work permit sponsorship is not available.
_Employment at HackerOne is contingent on a background check._
HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.
This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.
For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.