招聘协调员, RPO
Recruitment Coordinator, RPO
职位描述
欢迎来到AMN Healthcare —— 人才与使命的交汇点
你是否曾想过，要打造一家全美最大、最受尊敬的医疗人力资源外包和全方位人才解决方案公司需要什么？这需要开拓者、创新者以及像你这样优秀的人才。在AMN Healthcare，我们不仅提供工作，更打造能带来改变的职业生涯。
为什么选择AMN Healthcare？因为卓越是我们一贯的标准：
- 连续三年入选Becker’s“美国医疗行业最佳雇主150强”。
- 持续位列SIA“美国最大人力资源公司”排行榜前列。
- 获得Modern Healthcare“创新者奖”，以创新推动变革。
- 自2006年起，始终是《联合委员会》（The Joint Commission）医疗人力资源公司“金章认证”的获得者。
职位概述
招聘协调员（RPO）将加入我们的招聘流程外包（RPO）团队，发挥关键作用，支持医疗行业的招聘运营和客户管理活动。该职位将与招聘人员、客户经理及客户利益相关者紧密合作，确保准确的报告、职位需求管理、候选人跟踪、账单支持和行政协调。此职位的成功需要高度关注细节、客户服务技能，以及同时管理多个系统和优先事项的能力。
地点：远程办公 或 混合办公（若位于办公室50英里范围内，包括德克萨斯州达拉斯、佛罗里达州博卡拉顿、佐治亚州亚特兰大或加利福尼亚州圣地亚哥）
主要职责
- 与客户经理合作，支持客户报告、指标和运营需求。
- 在CRM系统中创建、更新、保留和取消职位需求。
- 执行申请人跟踪系统（ATS）对账并保持数据准确性。
- 准备面向客户的内部报告，包括高管演示文稿、季度业务评审（QBR）、年度业务评审（ABR）和服务水平协议（SLA）报告。
- 使用CRM和Power BI工具跟踪并维护周度、月度和年度运营及收入指标。
- 对账账单文件并协助确保发票准确性。
- 开展与收入、录用、职位需求、佣金、候选人活动及其他运营指标相关的审计。
- 协调客户与AMN Healthcare团队成员之间的资质审核请求。
- 支持招聘人员在整个招聘生命周期中的行政事务。
- 发布、更新和维护重点岗位的招聘信息。
- 协调前期准备工作
查看英文原文
Job Description
Welcome to AMN Healthcare — Where Talent Meets Purpose
Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.
Why AMN Healthcare? Because Excellence Is Our Standard:
- Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
- Consistently ranked among SIA’s Largest Staffing Firms in America.
- Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
- Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.
Job Summary
The Recruitment Coordinator, RPO will join our Recruitment Process Outsourcing (RPO) team and play a critical role in supporting healthcare recruitment operations and account management activities. This position partners closely with recruiters, account managers, and client stakeholders to ensure accurate reporting, requisition management, candidate tracking, billing support, and administrative coordination. Success in this role requires strong attention to detail, customer service skills, and the ability to manage multiple systems and priorities.
Location: Remote OR Hybrid if within 50 miles of an office location (Dallas, TX, Boca Raton, FL, Atlanta, GA, or San Diego, CA)
Key Responsibilities
- Partner with Account Managers to support client reporting, metrics, and operational requirements.
- Create, update, hold, and cancel requisitions within the CRM system.
- Perform applicant tracking system (ATS) reconciliation and maintain data accuracy.
- Prepare client-facing and internal reports, including executive presentations, Quarterly Business Reviews (QBRs), Annual Business Reviews (ABRs), and Service Level Agreement (SLA) reporting.
- Track and maintain weekly, monthly, and annual operational and revenue metrics using CRM and Power BI tools.
- Reconcile billing files and assist in ensuring invoice accuracy.
- Conduct audits related to revenue, placements, requisitions, commissions, candidate activity, and other operational metrics.
- Coordinate credentialing requests between clients and AMN Healthcare team members.
- Support recruiters with administrative activities throughout the recruitment lifecycle.
- Post, update, and maintain job advertisements for priority openings.
- Coordinate pre-employment documentation in accordance with AMN Healthcare and client requirements.
- Support administrative and marketing initiatives as needed.
- Maintain candidate records and move candidates appropriately within recruitment systems.
- Remain current on departmental policies, procedures, and process updates.
- Provide training and mentorship to new Recruitment Coordinators when requested by leadership.
Education & Years of Experience
Required Qualifications
- Associate's Degree or equivalent combination of education and relevant work experience.
- Minimum of one year of experience in a customer service, administrative support, or related support role.
- Working knowledge of Microsoft Excel.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities and maintain accurate records.
- Effective written and verbal communication skills.
Preferred Qualifications
- Experience performing data analysis and reporting.
- Advanced Microsoft Excel and PowerPoint skills.
- Strong customer service and phone-based support experience.
- Recruitment, staffing, or talent acquisition experience.
- Experience working with ATS, CRM, Power BI, or similar workforce systems.
Key Skills
- Reporting and analytics
- Data accuracy and auditing
- Applicant Tracking Systems (ATS)
- Customer service
- Microsoft Excel and PowerPoint
- CRM management
- Administrative coordination
- Communication and collaboration
- Organization and time management
- Attention to detail
Work Environment / Physical Requirements
- Work is performed in an office/home office environment.
- Team Members must have the ability to operate standard office equipment and keyboards.
AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Our Core Values
● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation
At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.
Pay Rate
$18.25 - $21.50 HourlyFinal pay rate is dependent on experience, training, education, and location.
This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
Originally posted on Himalayas