高级工程师，ServiceNow (HAM)
Senior Staff Engineer, ServiceNow (HAM)
开发工程限定地区（需当地身份）
公司Nagarro
薪资未公开
工作地点India
地域资格限定地区（需当地身份）
时区要求日间重叠约 6 小时，基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
注意地域限制：该职位明确限定在 India 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。
REQUIREMENTS:
- 经验 - 7年以上
- 在ServiceNow ITAM、HAM、ITSM和集成方面有丰富经验
- 有设计和实施ServiceNow集成的实际经验
- 在ServiceNow资产管理流程和最佳实践方面有经验
- 有ITOM或CSM等其他模块的经验，同时了解ITIL知识
- ServiceNow SPM认证是必须的
- 对ITAM、HAM、SAM和ITSM模块有深入理解
- 能够将业务需求转化为技术解决方案
- 有开发和实施技术解决方案并执行集成测试的经验
- 熟悉ServiceNow脚本，如Business Rules、Client Scripts、UI Policies、UI Actions、Jelly Scripting和AngularJS
- 具备强大的问题解决能力、沟通能力和利益相关者管理能力
- 能在全局交付环境中工作
RESPONSIBILITIES:
- 与ServiceNow团队合作，在全球范围内实施ServiceNow解决方案
- 提供ServiceNow ITAM模块（包括HAM和SAM）的技术专长
- 设计、开发和实施ServiceNow集成
- 理解业务需求，并将其与标准化流程和解决方案设计对齐
- 在ServiceNow平台上开发和实施技术解决方案
- 执行组件集成测试并确保高质量交付
- 根据业务需求配置和定制ServiceNow应用程序
- 使用UI Policies、UI Actions、Business Rules、Client Scripts、Jelly Scripting和AngularJS实施配置更改
- 与跨职能团队合作以确保项目成功交付
- 排查并解决ServiceNow平台上的技术问题
- 确保遵循ServiceNow最佳实践和持续改进计划
- 参与设计评审、代码评审并提供技术建议
本科或硕士学历，计算机科学、信息技术或相关专业
查看英文原文
REQUIREMENTS:
- Experience - 7+ years
- Strong experience in ServiceNow ITAM, HAM,ITSM, and Integrations
- Hands-on experience in designing and implementing ServiceNow integrations
- Experience in ServiceNow Asset Management processes and best practices
- Experience in other modules like ITOM or CSM along with ITIL knowledge
- ServiceNow SPM certification is mandatory
- Strong understanding of ITAM, HAM, SAM, and ITSM modules
- Ability to translate business requirements into technical solutions
- Experience in developing and implementing technical solutions and performing integration testing
- Hands-on experience with ServiceNow scripting such as Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJS
- Strong problem-solving, communication, and stakeholder management skills
- Ability to work in a global delivery environment
RESPONSIBILITIES:
- Work with the ServiceNow team to implement ServiceNow solutions across global locations
- Provide technical expertise in ServiceNow ITAM modules, including HAM and SAM
- Design, develop, and implement ServiceNow integrations
- Understand business needs and align them with standardized processes and solution design
- Develop and implement technical solutions on the ServiceNow platform
- Perform component integration testing and ensure quality delivery
- Configure and customize ServiceNow applications based on business requirements
- Implement configuration changes using UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJS
- Collaborate with cross-functional teams to ensure successful project delivery
- Troubleshoot and resolve technical issues on the ServiceNow platform
- Ensure adherence to ServiceNow best practices and continuous improvement initiatives
- Participate in design reviews, code reviews, and provide technical recommendations
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
Originally posted on Himalayas
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