客户增长合作伙伴总监(IT咨询/零售与快消品)
Director - Client Growth Partner (IT Consulting / Retail & CPG)
职位描述:
一个高强度的客户增长领导者,将在一个或多个关键客户中实现两位数的年增长率。将Nagarro定位为与首席执行官(CXO)的战略合作伙伴,推动人工智能转型。将系统地扩展合作的广度和深度。
成果目标:
- 使所负责的客户组合实现15%以上的年增长率
- 通过结构化的客户规划、塑造CXO议程、与采购部门合作,并与Nagarro内部协作,识别并销售扩展产品,从而实现收入目标,与客户的客户成功负责人(Custodian of Client Success)配合。
- 与AI for Change顾问和能力负责人合作,在托管客户中建立“人工智能顶级会议席位”。
- 从客户那里获得关于Nagarro工作质量的公开评价和推荐。
- 至少有5年的关键客户领导经验或类似经验,曾管理过2000万美元以上的客户,且在一家知名专业服务公司有良好的客户扩展记录。
- 能够可信地与客户首席信息官(CIO)、首席技术官(CTO)、首席数据官(CDO)和业务主管进行沟通,并建立良好的关系。
- 在行业背景下具备人工智能素养——能够在至少一个垂直领域内进行以价值为导向的人工智能转型对话。
- 具备交易塑造和商业敏锐度——能够构建并捍卫一个商业案例。在采购和法律谈判中感到舒适。
- 协作型运营者——能与工程和能力团队建设性地合作,并赢得他们的信任和支持。低自我、高责任感。
免责声明:Nagarro是一家平等机会雇主。我们庆祝多样性,并致力于为所有员工创造一个包容的环境。所有合格的申请人都将获得平等的就业机会,不会因种族、信仰、肤色、国籍、性别、年龄、残疾或婚姻状况而受到歧视。
我们是一家正在大规模扩展的数字产品工程公司!我们打造激发、激动和愉悦的产品、服务和体验。我们在所有设备和数字媒介上以大规模开展工作,我们的员工遍布全球(确切地说,39个国家有超过17000名专家)。我们的企业文化充满活力且非等级制。我们正在寻找优秀的新同事。这就是你的机会!
最初发布于喜马拉雅山
查看英文原文
Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.
Outcomes:
- Grow assigned portfolio by 15%+ YOY
- Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
- Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
- Procure public testimonials and references from the client(s) about the quality of Nagarro's work.
- Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
- Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
- AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
- Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
- Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.
Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (17000 plus experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Originally posted on Himalayas