资深产品经理,业务单元
Principal Product Manager, LOB
Assured致力于革新保险行业。理赔处理(即我们是否应该支付这笔索赔?)虽然常常被忽视,却是整个行业的基础。目前,这一过程高度依赖人工操作,涉及电话、传真和直觉判断,每年耗费数十亿美元。我们可以做得更好。
在Assured,我们为大型保险公司提供软件解决方案,帮助他们在技术驱动的现代世界中赢得竞争。从自助理赔软件到后端欺诈检测,我们是为全球一些最大的保险公司提供理赔处理支持的核心引擎。
我们面临的挑战深刻而多样,从为理赔人提供在最紧张和脆弱时刻所需的舒适和清晰的数字体验,到在数十亿美元的理赔支付上协调大规模的机器学习驱动决策。在Assured,工作充满活力、协作性和成就感。
在Assured,我们重新构想保险的运作方式——将技术、数据和设计结合,创造更智能、更简单的理赔体验。我们的理赔平台是核心战略资产,我们正在扩展它以支持更多的**财产与责任(P&C)业务线**。
我们正在寻找一位**高级产品经理**,能够快速行动并具备强大的判断力——一位能在模糊环境中主动出击,深入跨团队协作,并在短期进展与长期平台完整性之间取得平衡的人。这个职位将塑造Assured理赔平台如何演进为企业的多业务线基础。
### **你将负责**
🧭帮助定义将Assured理赔平台扩展至多个P&C业务线的产品愿景和路线图。你将在模糊的领域中拥有高度的主人翁意识,清晰地传达假设和权衡,同时与合作伙伴保持频繁且早期的对齐。
🤝深度与客户、理赔负责人、销售和实施团队合作,理解各业务线中复杂的流程、监管要求和运营差异。你将共同创造整合多元视角的解决方案,让利益相关者感到被倾听和赋能。
⚙️与工程和设计团队紧密合作,推动可复用平台能力的演进。你将平衡速度与策略,知道何时快速推进以解锁学习,何时放慢节奏以避免长期返工或碎片化。
📊利用分析、客户洞察和运营指标来定义假设、衡量影响并指导优先级。
查看英文原文
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.
At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.
The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.
At Assured, we’re reimagining how insurance works — blending technology, data, and design to create smarter, simpler claims experiences. Our claims platform is a core strategic asset, and we’re expanding it to support additional **Property & Casualty (P&C) Lines of Business**.
We’re looking for a **Principal Product Manager** who moves quickly while exercising strong judgment — someone who can take initiative in ambiguity, collaborate deeply across teams, and balance near-term momentum with long-term platform integrity. This role will shape how Assured’s claims platform evolves into a multi-LOB foundation for the business.
### **What You’ll Do**
🧭Help define the product vision and roadmap for extending Assured’s claims platform across multiple P&C Lines of Business. You’ll operate with high ownership in ambiguous spaces, clearly communicating assumptions and tradeoffs while aligning early and often with partners.
🤝 Partner deeply with customers, claims leaders, sales, and implementation teams to understand nuanced workflows, regulatory requirements, and operational differences across lines of business. You’ll co-create solutions that integrate diverse perspectives and make stakeholders feel heard and empowered.
⚙️ Work closely with engineering and design to evolve reusable platform capabilities. You’ll balance speed with strategy, knowing when to move fast to unlock learning and when to slow down to avoid long-term rework or fragmentation.
📊 Use analytics, customer insights, and operational metrics to define hypotheses, measure impact, and guide prioritization, making progress even when data is imperfect and avoiding analysis paralysis.
🔄 Lead complex decisions around standardization vs. specialization across lines of business. You’ll distinguish between reversible and irreversible decisions, apply sound judgment under pressure, and adjust course quickly as new information emerges.
### **What You’ll Bring**
🎯 Extensive experience owning large, complex product areas with meaningful business impact, ideally platforms serving multiple customer segments or workflows.
🧠 A proven self-starter who identifies problems and opportunities without waiting for direction, balances autonomy with alignment, and keeps momentum high through ambiguity.
📈 Strong data fluency paired with practical judgment — you anchor decisions in measurable outcomes while staying flexible as new insights emerge.
💬 You simplify complexity, communicate assumptions transparently, and bring others along through clarity and empathy.
❤️ You care deeply about building reliable, intuitive products for users operating in high-stakes, regulated environments.
🤖 Comfortable partnering closely with engineering on system design, platform tradeoffs, and scalability — without needing to be the one writing code.
🌐 Experience in complex regulated domains is highly valued.
**Benefits:**
🤑 Competitive Compensation: Competitive salary and equity packages for all employees
🏥 Healthcare Plan: Platinum medical, dental, and vision
🛡️ Free life insurance: Including long-term disability & short-term disability
🏄 Unlimited PTO: Uncapped vacation days & paid holidays
👶 Family Leave: Maternity & paternity
📈 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute
🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks
👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses
🤝 Team events & Offsites: We're remote, but we regularly get together
****We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @** [**assured.claims**](http://assured.claims) **email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information****
**Our Commitment:**
_We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation._