业务风险官
Business Risk Officer
Mercury正在为初创公司构建完整的金融基础设施。我们努力创造最便捷、最安全的银行体验，以简化客户在创业、经营或个人生活中的财务事务。Mercury已获得临时全国银行执照，并正在采取积极措施以获得最终批准。
职位概述：
我们正在寻找一名业务风险主管，帮助扩大Mercury构建产品的方式。在此职位中，您将向我们的业务风险与赋能主管汇报，并与产品、运营、合规及其他支持和监督团队合作，确保产品和功能以最佳方式安全地交付。您在这个职位上的成功将依赖于对Mercury核心产品之一或多个及其相关风险的专业知识。您还将主要负责非金融风险管理计划的推动（见下文）。
关键职责：
- 识别流程和控制中的潜在盲点，并提出商业改进/增强建议
- 推动上市前和新活动的倡议/评审，跟踪事项直至关闭，并在必要时进行升级
- 在非金融风险框架内推动风险自我评估和其他类似工作
- 事件/事故、问题和补救措施管理——确保事故和问题按照公司所有相关框架记录并处理至补救完成
- 迭代开发和优化KPI/KRI，由您、产品/流程负责人和其他利益相关者进行监控，以降低风险
- 协调产品和运营团队与其他利益相关者在审计、检查等审查（内部和外部）中的互动和响应
- 深度参与组织内各利益相关者，包括产品、运营、风险、合规、法律、财务等
- 参与设计/提供某些企业/全公司范围培训的反馈，并根据需要进行培训
任职要求：
- 至少5-7年以上在银行、金融科技或其他金融服务机构从事产品/业务、业务风险和/或控制、操作风险或其他类似职位的经验
- 在跨职能环境中平衡风险、合规和客户体验的业绩记录
- 出色的沟通能力，能够简化复杂的业务、
查看英文原文
Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify our customer’s financial lives whether they are entrepreneurs, business owners, or individuals. Mercury has also obtained a provisional national bank charter and is currently taking proactive steps for final approval.
Role Overview:
We're looking for a Business Risk Officer to help scale the way Mercury builds products. In this role you will report to our Head of Business Risk & Enablement and will partner with Product, Operations, Compliance and many other support and oversight teams to ensure that products and features are delivered “best-in-class” in a safe and sound manner. Your success in this role will rely on subject matter expertise in one or more of Mercury’s core product offerings and associated risks. You will also be primarily responsible for the facilitation of non-financial risk management programs (see below).
Key Responsibilities:
- Identify any potential blind spots in processes and controls, and suggest commercial improvements/enhancements
- Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating where/when necessary
- Facilitate execution of risk self assessments and similar exercises within the non-financial risk frameworks
- Event/incident, issues , and remediations management - ensuring that incidents and issues are recorded and managed through to remediation in line with any and all relevant frameworks in the company
- Develop and enhance iteratively KPIs/KRIs to be monitored by yourself, product/process owners, and other stakeholders in order to mitigate risk
- Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external)
- Engage and partner deeply with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc.
- Help design / provide feedback on certain enterprise/firm-wide trainings and deliver trainings as needed
Qualifications:
- Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles
- Track record of balancing risk, compliance, and customer experience in cross-functional settings
- Excellent communication skills to simplify complex business, reg and/or risk concepts into clear explanations and/or recommendations
- Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks
- Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization)
- Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority
- Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion, knowing when to be pragmatic vs. when not to settle
- Proficient with AI tools, or eager to get there, to drive efficiency in risk and controls work — a growth mindset is enough if you're not an expert day one.
Preferred Qualifications:
- Exposure to product or technology development lifecycles (e.g., involvement in pre-launch reviews, feature rollouts, or cross-functional builds) — doesn't need to be a formal PM background, just familiarity with how products move from idea to launch
*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
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Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:
$163,000—$203,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:
$146,000—$183,400 USD
Canadian employees (any location):
$154,100—$192,600 USD