供应商注册专员
Provider Enrollment Specialist
Aspen Group(TAG)是美国最大、最值得信赖的零售医疗业务支持组织之一,为全美47个州超过1000家健康与 wellness 诊所中的15,000名医疗专业人员和团队成员提供支持,涵盖三个不同的领域:牙科护理、紧急护理和医学美容。TAG 与独立诊所业主和临床医生合作,团队以一个共同目标团结在一起:证明医疗可以为每个人变得更优质、更智能。TAG 提供全面的集中式业务支持服务,推动五个面向消费者的品牌的影响:Aspen Dental、ClearChoice Dental Implant Centers、WellNow Urgent Care、Lovet Pet Health Care 和 Chapter Aesthetic Studio。每个品牌都能获得深厚的专家社区、工具和资源来扩展其业务,并致力于在大规模范围内提供高质量的消费者医疗体验。
鉴于我们当前的需求和计划中的增长,我们很高兴提供一个新的机会,加入我们专注的团队,担任 Provider Enrollment Specialist,该职位将远程办公。
Provider Enrollment Specialist 在我们的 Payor Strategy 团队中扮演关键角色。该职位负责管理并维护 Aspen Dental 医生与保险公司和指定牙科计划的注册和认证。此职位确保及时准确地提交医生申请、更新和重新认证,以确保计费、报销和患者护理的无缝进行。成功候选人将向 Enrollment Manager 汇报工作。
主要职责:
- 为新医生和现有医生变更准备、提交并跟踪保险公司的注册申请。
- 在认证系统中保持所有注册活动的准确记录。
- 与保险公司、医疗提供者和内部部门沟通,确保申请高效处理。
- 监控注册状态并跟进保险公司以解决延迟或问题。
- 根据需要与所有合同保险公司更新医生的人口统计信息和执业信息。
- 确保重新认证的时间表和要求得到维护,使医生的注册状态保持完整,无中断。
- 与 Field Support、Operations、Revenue Cycle Management(RCM)团队紧密合作,及时解决任何升级的注册或认证问题。
- 研究并解决超出范围的问题
查看英文原文
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 47 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Pet Health Care and Chapter Aesthetic Studio. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Provider Enrollment Specialist, which will be based remotely.
The Provider Enrollment Specialist plays a vital role within our Payor Strategy team. This position is responsible for managing and maintaining the enrollment and credentialing for Aspen Dental providers with insurance payers and assigned dental plans. This role ensures timely and accurate submission of provider applications, updates and recredentialing to facilitate uninterrupted billing, reimbursement and patient care. The successful candidate will report to the Enrollment Manager.
Key Responsibilities:
- Prepare, submit and track payer enrollment applications for new providers and existing provider changes.
- Maintain accurate records of all enrollment activities in the credentialing system.
- Communicate with insurance companies, healthcare providers and internal departments to ensure applications are processed efficiently.
- Monitor enrollment status and follow up with payers to resolve delays or issues.
- Update provider demographic and practice information with all contract payers as needed.
- Ensure recredentialing timelines and requirements are maintained so providers enrollment status remains intact with no lapses.
- Work closely with Field Support, Operations, Revenue Cycle Management (RCM) team to resolve any escalated enrollment or credentialing issues in a timely manner.
- Research and resolve out of network claims issues by investigating provider participation status and effective dates of enrollment.
- Coordinate temporary provider enrollments and ensure all necessary documentation, linkage and payer updates are completed.
- Collaborate closely with RCM on status of provider enrollments including providing reports submission as needed.
- Generate and maintain enrollment status reports.
- Support audits, and other duties as assigned.
Qualifications:
- High school diploma or equivalent required, associate or Bachelor’s degree preferred.
- 1- 3 years of experience in payor enrollment.
- Working knowledge of commercial payors and government payor requirements.
- Proficient in Microsoft office and credentialing software including but not limited to CAQH, Availity.
- Strong attention to detail, organization and follow up skills.
- Excellent communication and customer service abilities interacting with internal teammates and external clients.
- Detail oriented, with strong level of analytical and problem-solving skills.
Preferred Skills:
- Experience in working with multi-specialty large group practices; dentistry is a plus.
- Knowledge of revenue cycle and billing processes.
- Familiarity with NPI and file provider management.
- Base Pay Range: $24.00-28.00 per hour(Actual pay may vary based on experience, performance, and qualifications.)
- A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.
- If you are an applicant residing in California, please view our privacy policy here:
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Originally posted on Himalayas