实施专员，护理健康教育
Implementation Specialist, Nursing Health Education
Implementation Specialist
你是否准备好领导那些直接影响护理和健康教育未来、涉及多个职能团队的复杂项目？
你是否希望运用你的创新思维和项目管理技能，塑造业务流程并推动成功结果？
关于团队
Elsevier 是护理和健康教育领域的全球领导者。我们致力于提供值得信赖且经过验证的内容、创新的学习工具和分析工具，以提升护理学生的教育成果。
关于职位
该 Implementation Specialist 在 Elsevier Enterprise Accounts 内跨职能团队的项目管理中发挥关键作用。该职位需要与内部合作伙伴（如客户成功团队、课程解决方案团队、产品团队、销售团队和 IT 团队）紧密协作，确保与利益相关者有效沟通并实现成功的项目成果。该职位还协助改进业务和项目管理流程，参与路线图、项目时间表的制定，并在快节奏环境中解决各类问题。
职责
· 从销售到实施的角度，领导、管理和监控多个复杂项目，有效传达项目状态直至完成。
- 与跨职能团队协作，确保对齐并成功执行项目。
- 在既定目标内管理项目交付，平衡上市时间、质量和资源可用性。
- 主持会议以收集意见、对齐期望并做出明智决策。
- 与产品和支持团队对接，解决客户问题和培训需求。
- 在整个项目过程中保持以客户为中心的导向，并要求合作伙伴同样如此。
- 跟踪并报告项目里程碑、交付物和关键绩效指标。
- 制定和维护项目计划、文档和风险日志，以减轻影响项目成功的风险。
- 将项目交付物和任务与整体愿景/战略对齐。
- 与关键利益相关者和决策者协商，考虑客户影响并审查资源分配。
- 评估并改进流程，以提高运营效率和效果。
- 建立并维护与组织内各利益相关者的良好关系。
- 管理利益相关者期望，并在整个项目生命周期中确保有效沟通。
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Implementation Specialist
Are you ready to lead complex, cross functional projects that directly impact the future of nursing and health education?
Would you like to use your innovative thinking and project management skills to shape business processes and drive successful outcomes?
About the Team
Elsevier is a global leader in nursing and health education. We are dedicated to providing trusted and proven content, innovative learning tools, and analytics that improve educational outcomes for Nursing students.
About the Role
This Implementation Specialist plays a vital role in managing projects across cross-functional teams within Elsevier Enterprise Accounts. This role involves close collaboration with internal partners such as Customer Success, Curriculum Solutions, Product, Sales, and IT to ensure effective communication with stakeholders and successful project outcomes. The position also aids in the enhancement of business and project management processes as well as contributing to the development of roadmaps, project schedules, and resolving issues in a fast-paced setting.
Responsibilities
· Leading, managing, and monitoring multiple complex projects from a Sales to Implementation perspective, effectively communicating project status until completion.
- Collaborating with cross-functional teams to ensure alignment and successful project execution.
- Managing project delivery within predefined goals, balancing time to market, quality, and resource availability.
- Facilitating meetings to gather input, align expectations, and make informed decisions.
- Interfacing Product and Support Teams to address customer issues and training requirements.
- Maintaining a customer-focused orientation throughout the project and demanding the same from partners.
- Tracking and reporting on project milestones, deliverables, and key performance indicators.
- Developing and maintaining project plans, documentation, and risk logs to mitigate risks impacting project success.
- Aligning project deliverables and tasks with the overall vision/strategy.
- Negotiating with key stakeholders and decision-makers to consider customer impact and review resource allocation.
- Assessing and improving processes to enhance operational efficiency and effectiveness.
- Building and maintaining strong relationships with stakeholders across the organization.
- Managing stakeholder expectations and ensuring effective communication throughout the project lifecycle.
- Conducting post-project evaluations and provide ongoing support to ensure ongoing effectiveness and efficiency
- Developing efficient workflows and processes to turn ideas into actionable plans.
Qualifications
· Have health information systems, technology, or equivalent experience.
- Proven experience in project management tools preferred.
- Demonstrate proficient knowledge of project planning tools such as Microsoft Visio, Project, Planner, and Teams, Miro, Confluence.
- Have project delivery skills. This includes accurate project planning, delivering milestone dates and managing resources effectively. Also communicating status effectively, managing risks and juggling multiple projects of diverse sizes and duration at once to accomplish goals in an agile working environment.
- Be able to demonstrate organization/project planning, time management, and communication management skills across multiple functional groups and departments
- Have experience supporting teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues
- Be able to demonstrate interpersonal, communication, and presentation skills applicable to a wide audience including senior leadership and customers
Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world
U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates.If performed in Illinois, the base pay range is $82,800 - $137,800.If performed in Chicago, IL, the base pay range is $86,700 - $144,400.If performed in Ohio, the base pay range is $74,900 - $124,700.This job is eligible for an annual incentive bonus.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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Originally posted on Himalayas