为电信运营商提供服务的瑞典客户顾问 - 塞浦路斯 (远程, Cy)
Swedish Customer Advisor for a Telecommunications Provider - Cyprus (Remote, Cy
加入我们。
你是否想为卓越的客户代表服务做出贡献？
你是瑞典语母语者或具备流利的英语沟通能力吗？
是否希望在地中海岛屿塞浦路斯开启你的职业生涯，这里历史在风景如画的城镇中重现，你可以享受一年330天的阳光？
那么我们正好有适合你的完美机会！
我们的客户是一家专注于连接人们、让日常生活更简单的领先电信公司。
你的未来项目：加入我们的瑞典客户顾问团队。
作为客户顾问专家，你的日常职责将包括：
- 为客户提供首次接触的解决方案
- 通过书面和电话沟通提供专业客户支持
- 建立有意义的关系，以礼貌、友好和专业的态度回答客户问题
- 达成并超越我们的客户服务质量和合规法规目标及生产率指标
- 创造令人珍视并让我们自豪的客户体验
- 负责遵循管理层的指导并提供反馈
要成功胜任该职位，你需要具备：
- 瑞典语母语或熟练水平（C2）
- 英语中级水平（B1）
- 需要有销售经验
- 强大的沟通能力——具备出色的电话交谈技巧、专注的倾听能力和优秀的写作能力
- 分析和解决问题的能力，注重细节
- 渴望学习和进步，善于探索和解决难题
- 必须拥有欧盟公民身份或塞浦路斯的有效工作许可
- 是本地候选人或愿意迁居塞浦路斯
居家办公要求：
- 可靠的高速互联网连接
- 私人、安全的工作空间以确保患者隐私
福利：
- 在家舒适地工作
- 候选人可享受永久性住房补贴或提供的合租房
- 具有竞争力的固定月工资，加上有吸引力的无上限佣金体系
- 该职位包含销售激励
- 付费的专业培训
- 仅工作日，不包括周末
- 员工折扣
- 通过各种发展计划获得晋升机会
- 公司范围内的有趣且富有参与感的活动，包括健康计划、旅行和主题事件
- 工作稳定性
- 终身受用的技能和经验
与 Foundever® 一起更进一步
我们相信难忘的员工体验。
查看英文原文
Come and work with us.
Do you want to contribute to an outstanding customer representative service?
Are you Swedish native or fluent with strong English communication skills?
Looking to build your career on the Mediterranean island of Cyprus, where history comes alive in picturesque towns and you can enjoy sunshine for 330 days a year?
So we have the perfect opportunity for you!
Our client is a leading telecommunications company focused on connecting people and making everyday life easier.
Your future project: join our Swedish Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
- Provide first contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of Swedish (C2)
- Intermediate level of English (B1)
- Previous sales experience is required.
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Cyprus
- Be a local candidate or willing to relocate to Cyprus
Home Office Requirements:
- Reliable high-speed internet connection.
- Private, secure workspace to ensure patient confidentiality.
Benefits.
- Work from the comfort of your home
- Candidates may benefit from either a permanent housing allowance or shared apartments provided
- Competitive fixed monthly salary plus an attractive, uncapped commission system
- The role includes sales incentives
- Paid professional training
- Office hours only, no weekends
- Employee discounts
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including wellness programs, excursions, and themed events
- Job stability
- Life-long skills and experience
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Originally posted on Himalayas