现场销售技术专家
Field Sales Technologist
职位详情:
职位描述:
在Altera担任现场支持技术专家,您将为客户提供关键的现场技术支持,确保我们半导体产品和解决方案的最优性能,并解决与之相关的复杂问题。
职责:
- 该职位面向北美地区,可能扩展至全球。
- 聚焦于客户应用工作,如设计转换、仿真、系统架构建议、RTL设计、基准测试、POC创建等。
- 深入研究各种硅片接口,如DSP、内存控制器、PCIe/DMA、Serdes和网络相关技术。
- 聚焦于多个垂直领域,如AI、数据中心、通信、视频等。候选人需要熟悉其中1-2个垂直领域。
- 通过协助销售团队在关键机会中推动设计胜出。
- 在客户现场诊断、排查并解决Altera产品的硬件和软件问题。
- 为客户提供产品使用、维护和最佳实践方面的技术指导和培训。
- 与内部工程、销售和支持团队合作,升级并解决复杂的技术问题。
以下薪资反映的是包含薪资+激励的销售岗位。我们的薪资反映了美国市场的劳动力成本。实际薪资可能因多种因素而异,包括工作地点、与工作相关的知识、技能、经验、培训等。
$209.2K - $308.2K USD
我们使用人工智能来筛选、评估或选择该职位的申请人。申请人必须具备任何所需美国出口授权的资格。
资格要求:
- 电子工程、计算机工程或相关技术领域的学士学位。
- 在半导体行业具有5年以上现场支持、应用工程或面向客户的工程技术岗位经验。
- 对FPGA架构、设计流程和开发工具(如Quartus Prime)有深入理解。
- 具备扎实的设计、RTL和软件背景及经验。
- 精通调试复杂的硬件和软件系统。
- 优秀的解决问题、分析和故障排除能力。
- 出色的沟通、人际和演示能力。
- 能够独立工作,并在快节奏的环境中管理多项优先任务。
- 愿意经常前往客户现场出差。
- 熟悉各种操作系统(Windows
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Job Details:
Job Description:
As a Field Support Technologist at Altera, you will provide critical on-site technical support to our customers, ensuring optimal performance and resolution of complex issues related to our semiconductor products and solutions.
Responsibilities:
- This role is for North American and potentially expanded to world wide.
- Focus on customer applications work, such as design conversions, simulations, system architecture proposals, RTL designs, Benchmarking, POC creations
- Deep dive into various silicon interfaces, such as DSP, Memory controllers, PCIe/DMA, Serdes, and Networking
- Focus on various vertical segments, such as AI, Data center, Communications, Video, and others. The candidate needs to be familiar with 1 or 2 vertical segment
- Drive for design win by assisting sales on critical opportunities.
- Diagnose, troubleshoot, and resolve hardware and software issues on Altera products at customer sites.
- Provide technical guidance and training to customers on product usage, maintenance, and best practices.
- Collaborate with internal engineering, sales, and support teams to escalate and resolve complex technical problems.
The compensation below is reflective of a sales role that includes a salary + incentive. Our compensation reflects the cost of labor within the US market. Actual compensation may vary based on a number of factors including job location, job-related knowledge, skills, experiences, trainings, etc.
$209.2K - $308.2K USD
We use artificial intelligence to screen, assess, or select applicants for the position.Applicants must be eligible for any required U.S. export authorizations.
Qualifications:
- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field.
- 5+ years of experience in a field support, applications engineering, or customer-facing technical role within the semiconductor industry.
- Strong understanding of FPGA architecture, design flows, and development tools (e.g., Quartus Prime).
- Strong design, RTL, and software background and experiences
- Proficiency in debugging complex hardware and software systems.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Exceptional communication, interpersonal, and presentation skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Willingness to travel extensively to customer sites.
- Experience with various operating systems (Windows, Linux) and scripting languages (e.g., Python, Perl) is a plus.
Job Type:
RegularShift:
Shift 1 (United States of America)Primary Location:
Austin, Texas, United States (Remote)Additional Locations:
Posting Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Originally posted on Himalayas