交付工程师（GTM）
Delivery Engineer (GTM)
**关于 Mixpanel**
Mixpanel 是领先的的产品智能和分析平台，被超过 29,000 家公司信赖，帮助他们了解人们如何使用所构建的产品。通过将强大的分析功能与了解您业务的 AI 相结合，Mixpanel 帮助团队看到什么有效，诊断什么无效，并决定下一步要构建什么。了解更多请访问 [mixpanel.com](mixpanel.com)。
**关于交付工程师团队**
作为 **市场进入交付工程师** 团队的一员，您将负责售后客户上手和数据健康状况。您的目标是推动数据信任，帮助将 Mixpanel 嵌入到客户的数据堆栈中，并交付新兴 AI 集成——实现 Mixpanel 作为自助式分析平台的全部价值。您将与 GTM 团队成员以及多样化的客户合作，成功地将产品分析部署到他们的组织中，并执行能够令客户满意的的技术项目和服务。
**关于该职位**
作为交付工程师 III，您将在客户将 Mixpanel 集成到其核心产品开发流程时处于前线。您将通过提供世界级、按时且注重价值的上手体验，为客户采用产品分析并从 Mixpanel 中获得价值奠定基础。凭借全面的项目管理知识、咨询方法、分析领域的专业知识以及现代数据堆栈的技术知识，您将引导客户首次接触 Mixpanel，使他们将产品分析作为数据生态系统的基础元素进行整合。凭借您深厚的技术广度和分析领域的专业知识，您将成为所有数据和生态系统相关问题的专家顾问。随着 Mixpanel 和我们的客户继续对代理集成进行迭代，您将负责确保客户能够构建、组装上下文并使用 Mixpanel 集成 AI 工作流。
**职责**
- 负责我们战略性和高价值客户的数据上手和数据健康状况，包括持续提升他们的数据质量和整体技术堆栈集成
- 与售前团队保持一致，并与潜在客户/客户进行咨询，以定义业务目标和指标，指导数据架构和项目成果
- 与客户的工程、产品管理和市场营销团队互动，处理技术上手，优化 Mixpanel 部署，并提高数据信任度
- 提供各种技术解决方案
查看英文原文
**About Mixpanel**
Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at [mixpanel.com](mixpanel.com).
**About the Delivery Engineer Team**
As a member of the **Go-To-Market Delivery Engineer** team, you will own the post-sales onboarding and data health for customers. Your goal will be to drive data trust, help embed Mixpanel into our customers’ data stack, and deliver on emerging AI integrations — delivering on the full value of Mixpanel as a self-serve analytics platform. You will work and consult with GTM team members and a diverse array of customers to successfully roll out product analytics to their organization and execute on technical projects and services that delight our customers.
**About the Role**
As a Delivery Engineer III, you will be on the front lines with our clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customers to adopt product analytics and get value from Mixpanel by delivering a world-class, on-time, and value-oriented onboarding experience. With your comprehensive project management knowledge, consultative approach, expertise in the analytics space, and technical knowledge of the modern data stack, you will lead our clients' first experience with Mixpanel as they incorporate product analytics into their data ecosystem as a foundational element. With your deep technical breadth and expertise in the analytics space, you’ll be the expert consultant on all things data and ecosystem. As Mixpanel and our customers continue to iterate on agentic integrations, you’ll own ensuring customers are able to build, assemble context, and integrate AI workflows with Mixpanel.
**Responsibilities**
- Own onboarding and data health for our strategic and high-value clients, including ongoing enhancements to their data quality and overall tech stack integration
- Align with pre-sales teams and consult with prospects/clients to define business goals and metrics to guide data architecture and project outcomes
- Engage with customers’ engineering, product management, and marketing teams to handle technical onboarding, optimize Mixpanel deployments, and improve data trust
- Deliver a variety of technical services ranging from data architecture consultations to adoption and change management best practices
- Leverage modern data architecture expertise to create scalable data governance practices and data trust for our customers, including data optimization and re-implementation projects
- Successfully execute on deliverables whilst balancing project timelines, scope creep, and unanticipated issues
- Collaborate with our technical and solutions partners as needed on data optimization and onboarding projects
- Be a technical sponsor for internal engagements with Mixpanel product and engineering teams to prioritize product and systems tasks from clients
- Build AI automations to help customers manage their data at scale
- Consult with customers on integrating their agentic workflows with Mixpanel data.
**We're Looking For Someone Who Is:**
- Comfortable with data querying, modeling, and transforming in at least one core tool, including SQL / dbt / Python / Business Intelligence tools / Product Analytics tools, etc.
- Familiar with databases and cloud data warehouses like Google Cloud, Amazon Redshift, Microsoft Azure, etc.
- Familiar with product analytics implementation methods like SDKs, Customer Data Platforms (CDPs), Event Streaming, Reverse ETL, etc.
- Familiar with analytics best practices across business segments and verticals
- Can manage complex projects with assorted client stakeholders, working across teams and departments to execute real change while managing scope and timelines
- Has embedded AI into their workflows and is familiar with using MCP servers, building new skills, setting context, and can credibly consult with our customers about their AI/data strategy
- Has experience in customer success, client-facing professional services, consulting, or technical project management role
- Excellent written, analytical, and communication skills
- Strong process and/or project delivery discipline
- Eager to learn new technologies and adapt to evolving customer needs
#LI-Remote
**Benefits and Perks**
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
_*please note that benefits and perks for contract positions will vary*_
**Culture Values**
- **Make Bold Bets:** We choose courageous action over comfortable progress.
- **Innovate with Insight:** We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
- **One Team:** We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
- **Candor with Connection:** We build meaningful relationships that enable honest feedback and direct conversations.
- **Champion the Customer:** We seek to deeply understand our customers’ needs, ensuring their success is our north star.
- **Powerful Simplicity:** We find elegant solutions to complex problems, making sophisticated things accessible.
**Why choose Mixpanel?**
We’re a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.