技术项目经理
Technical Program Manager
超过20年，Smartsheet 一直赋能团队无缝管理任务并更智能地扩展解决方案。如今，在我们最具雄心的篇章中，我们正在将人类团队与AI代理结合。通过协调代理擅长的工作，自动化手动任务，并在大规模中发现洞察，我们为人们腾出空间，专注于真正重要的事情：判断力、创造力和大格局思考。这就是工作中的魔法，也是我们每天全力以赴的原因。
我们正在寻找一位高级技术项目经理I加入我们不断壮大的产品与创新团队。该职位将负责跨越整个产品、工程和UX组织的项目。与工程团队、工程领导、产品领导、高管和第三方供应商的互动与汇报将是常态。我们寻找一位高级技术项目经理，能够架起技术团队与以产品为导向的小组及领导之间的沟通桥梁。
你将从保加利亚远程办公，并向技术项目经理和运营总监汇报。
**你将：**
- 协调、监控并报告企业计划和外部合作伙伴项目的进度，确保准确及时的信息传达给所有相关利益相关者。
- 领导项目规划，为工程团队提供结构化支持，制定时间表，遵守里程碑，并在多个同时进行的工作流中保持团队成员的一致性和进度。
- 设计并实施可扩展的流程，以支持组织的快速增长，运用强大的规划和组织能力来管理产品、工程和UX中的复杂性。
- 在问题出现时识别并优先处理，与跨职能合作伙伴协作，推动及时有效的解决。
- 识别项目中的风险因素，然后独立判断并以清晰的分析思维制定和执行缓解计划。
- 推动定期的状态更新，覆盖各利益相关者群体，包括高级管理层和高管，以确保透明度并最大化效率。
- 在具有不同工作风格和个性的团队之间促进开放沟通，展示强大的人际和沟通技巧，以在协作环境中保持一致性和心理安全感。
- 认真处理项目相关的文档、报告输出和数据，确保所有信息管理的保密性和准确性。
查看英文原文
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.
We're looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders.
You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations.
**You Will:**
- Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all relevant stakeholders.
- Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and keeping team members aligned and on track across multiple concurrent workstreams.
- Design and implement scalable processes that support the organisation's rapid growth, applying strong planning and organisational skills to manage complexity across Product, Engineering, and UX.
- Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective resolution.
- Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear analytical thinking.
- Drive regular status updates across stakeholder groups, including senior leadership and executives, to ensure transparency and maximise efficiency.
- Facilitate open communication among teams with differing working styles and personalities, demonstrating strong interpersonal and communication skills to maintain alignment and psychological safety within collaborative settings.
- Handle programme-related documentation, reporting outputs, and data with care, maintaining confidentiality and accuracy in all information management activities.
- Manage day-to-day use of programme and project management tools, software platforms, and internal systems, ensuring these are applied effectively to support delivery.
- Perform other duties as assigned, approaching additional responsibilities with resilience and a solutions-oriented mindset.
**You Have:**
- 4+ years of experience in Project Management, Programme Management, Change Management, or demonstrated experience leading large organisation-wide programmes, with deep knowledge of programme delivery methodologies and best practices.
- Experience managing cross-departmental processes, with the ability to work across diverse teams and align multiple stakeholders toward shared goals.
- Experience with API platforms, demonstrating technical literacy sufficient to engage credibly with engineering teams and evaluate technical dependencies and risks.
- A proven track record of leading successful projects from initiation through to completion, applying strong planning, prioritisation, and organisational skills throughout.
- The ability to empathise with employee and customer challenges, with a consistent focus on user experience and human-centred outcomes.
- Critical problem-solving skills to navigate complex, ambiguous issues, manage partner relationships, and exercise sound independent judgement — all while contributing positively as a collaborative team member.
- Excellent written and verbal communication skills in English, with the ability to present clearly to technical and non-technical audiences including executives and third-party vendors.
- Experience operating in a high-growth company environment, demonstrating the resilience and adaptability needed to sustain performance under pressure and amid evolving priorities.
- Comfort with sustained concentration and cognitive complexity, managing multiple high-stakes programme threads simultaneously while maintaining attention to detail and quality.
- Familiarity with budget awareness within programme contexts; this role does not carry direct financial responsibility but requires understanding of resource implications and organisational priorities.
- Proficiency in standard computer and keyboard use in a remote work environment, with comfort in extended screen-based work as standard for this sedentary role.
- A business-related degree or equivalent professional experience.
- Legal eligibility to work in Bulgaria on an ongoing basis.
- Fluency in English is required.
_Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity._
BG Base Salary Pay Range
€38,500 - €47,250 EUR
**Get to Know Us:**
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
**Equal Opportunity Employer:**
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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