资深站点可靠性工程师 - 发布工程
Staff Site Reliability Engineer - Release Engineering
我们相信，人们与财务的互动方式将在未来几年得到显著改善。我们致力于通过构建数千名开发者用来创建自己产品的工具和体验，推动这一变革。Plaid 为数以百万计的人们依赖的工具提供支持，帮助他们过上更健康的财务生活。我们与 Venmo、SoFi、多家财富 500 强公司以及许多大型银行合作，让人们能够轻松地将财务账户连接到他们想要使用的应用和服务。Plaid 的网络覆盖美国、加拿大、英国和欧洲的 12,000 家金融机构。公司成立于 2013 年，总部位于旧金山，在纽约、西雅图、华盛顿特区、罗利、伦敦和阿姆斯特丹设有办事处。
Plaid 的基础设施团队构建平台和工具，帮助工程团队安全地开发、部署和运营生产系统。发布工程团队负责从合并到生产的路径，包括 Plaid 的零接触部署系统、渐进式发布、指标驱动的分析和自动回滚。我们的目标是让安全发布成为每个产品团队的默认选项。
作为发布工程团队的高级站点可靠性工程师，你将定义并扩展 Plaid 的可靠性实践，应用于产品工程。你将设计我们的 SLO 和错误预算项目，推动渐进式交付的采用，并确保新产品具备生产就绪能力。通过与产品和平台团队合作，你将把复杂的生产需求转化为直观的自助工具。这是一个需要动手的技术领导角色，你将塑造我们部署系统的未来——确保它们在 AI 辅助开发提升代码速度的同时，依然保持快速和安全。
什么让你兴奋
- 领导可靠性标准在产品工程中的扩展，将基础架构转化为持久的运维习惯和工具。
- 设计和管理 SLO 和错误预算框架，使团队能够利用可靠性数据进行战略产品和发布决策。
- 推动渐进式交付和自动化安全门的广泛使用，确保高效率而不牺牲生产稳定性。
- 通过可观测性、事件响应和可扩展部署健康方面的专业知识，指导新兴产品团队实现生产就绪。
- 与平台和基础设施团队合作，推动复杂问题的解决
查看英文原文
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Plaid's Infrastructure team builds the platforms and tooling that help engineering teams develop, deploy, and operate production systems safely. Release Engineering owns the path from merge to production, including Plaid's zero-touch deployment system, progressive rollouts, metric-gated analysis, and automatic rollback. Our goal is to make safe shipping the default for every product team.
As a Staff Site Reliability Engineer on Release Engineering, you'll define and scale Plaid's reliability practices across product engineering. You'll architect our SLO and error-budget programs, drive the adoption of progressive delivery, and ensure new products are production-ready. By partnering across product and platform teams, you'll translate complex production needs into intuitive, self-service tooling. This is a hands-on technical leadership role where you'll shape the future of our deployment systems—ensuring they remain fast and safe even as AI-assisted development increases code velocity.
What excites you
- Lead the expansion of reliability standards across product engineering, converting foundational infrastructure into lasting operational habits and tooling.
- Architect and manage the SLO and error-budget framework, empowering teams to utilize reliability data for strategic product and release choices.
- Promote widespread use of progressive delivery and automated safety gates, ensuring high velocity without compromising production stability.
- Guide emerging product teams toward production readiness through expertise in observability, incident response, and scalable deployment health.
- Collaborate with Platform, and Infrastructure teams to transform complex production requirements into intuitive, self-service platform features.
- Direct the response to critical incidents and ensure the resulting post-mortem actions yield permanent improvements to the platform.
- Prepare for an AI-driven development landscape by scaling our safety nets to handle an increased volume and frequency of code changes.
What excites us
- Over 8 years of professional experience in backend systems, SRE, or platform engineering roles.
- Proven track record of designing reliability programs—such as service maturity models or SLI frameworks—that achieved cross-team adoption.
- Direct experience building or operating canary rollout systems, metric-gated analysis, or automated rollback infrastructure.
- Technical proficiency in software development, with a preference for Go or similar systems languages.
- Ability to drive organizational change and influence engineering culture without formal authority.
- Sound technical judgment in high-stakes production scenarios, balancing user impact with developer velocity.
- Prior exposure to Kubernetes, service mesh technologies, Prometheus, or ArgoCD is considered a strong asset.
Our culture is rooted in impact and collective growth. We seek technical leaders who resonate with our principles of inventing tomorrow and embracing openness.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.