DevOps工程师
DevOps Engineer
Case IQ 是一家领先的 B2B SaaS 公司，专注于治理、风险和合规（GRC）领域，帮助组织打造更安全、更具责任感的工作环境。我们提供全面的解决方案，使组织能够从被动应对转向主动的风险管理。我们的软件帮助合规、人力资源、法律和调查团队报告、管理、调查和预防工作场所风险，包括道德违规、欺诈、性骚扰、歧视、安全事件和第三方问题，从而更好地保护员工、文化和业务。
依托超过 25 年的行业经验，并被财富 500 强公司所信赖，Case IQ 已经支持了数百万起案件的管理，并帮助降低了数十亿美元的财务和声誉风险。
职位概述
我们正在寻找一位经验丰富的 DevOps 工程师加入我们的团队。该职位在管理和优化我们的基础设施和部署流程方面至关重要，确保服务的高可用性和性能。Case IQ 和 Lextegrity 产品套件处理数百万次交易，提供风险评分和洞察，帮助合规用户优先处理审查并主动避免欺诈、腐败和贿赂等风险。
你将负责的工作
- 基础设施管理：在 Azure 和 AWS 上维护和优化基础设施，确保 Azure Kubernetes Service (AKS)、Docker Swarm、Azure Application Insights、Amazon ECS、DynamoDB、AWS Lambda、Application Load Balancers (ALB)、API Gateway、PostgreSQL、Elasticsearch 等服务的无缝运行。支持平台运维和安全，同时在我们扩展过程中识别成本优化机会。
- 部署自动化：开发和管理 CI/CD，自动化部署流程，确保快速可靠的软件交付。
- AI 驱动的运维与开发：推动 vibe 编码、代理式 SDLC 和 AIOps 实践的采用，以提升开发速度、可观测性、事件响应、自动化和平台运维。
- 性能优化：监控系统性能和可观测性指标，并实施改进措施，确保合规监控平台的高可用性和可扩展性。
- 安全与合规：实施安全和合规的最佳实践，确保所有系统和流程符合行业标准和法规。
- 质量保障：与 QA 密切合作，制定测试策略，赋能他们
查看英文原文
Case IQ is a leading B2B SaaS company in the governance, risk, and compliance (GRC) space, helping organizations build safer, more accountable workplaces. We offer a comprehensive suite of solutions that enable organizations to move from reactive approaches to proactive risk management. Our software helps teams across compliance, HR, legal, and investigations report, manage, investigate, and prevent workplace risk - including ethics violations, fraud, harassment, discrimination, security incidents, and third-party issues - so they can better protect their people, culture, and business.
Backed by over 25 years of domain expertise and trusted by Fortune 500 companies, Case IQ has supported the management of millions of cases and helped mitigate billions in financial and reputational risk.
Role Summary
We are seeking a skilled DevOps Engineer to join our team. This role is crucial in managing and optimizing our infrastructure and deployment processes, ensuring high availability and performance of our services. The Case IQ and Lextegrity product suites process millions of transactions, providing risk scores and insights that help compliance users prioritize reviews and proactively avoid risks like fraud, corruption, and bribery.
What You'll Do
- Infrastructure Management: Maintain and optimize our infrastructure across Azure and AWS, ensuring the seamless operation of services such as Azure Kubernetes Service (AKS), Docker Swarm, Azure Application Insights, Amazon ECS, DynamoDB, AWS Lambda, Application Load Balancers (ALB), API Gateway, PostgreSQL, Elasticsearch, and more. Support platform administration and security while identifying cost-optimization opportunities as we scale.
- Deployment Automation: Develop and manage CI/CD, automating deployment processes to ensure rapid and reliable software delivery.
- AI-Enabled Operations and Development: Drive the adoption of vibe coding, agentic SDLC, and AIOps practices to improve development velocity, observability, incident response, automation, and platform operations.
- Performance Optimization: Monitor system performance and observability metrics and implement improvements to ensure the high availability and scalability of the compliance monitoring platform.
- Security and Compliance: Implement security and compliance best practices, ensuring all systems and processes adhere to industry standards and regulations.
- Quality Assurance: Work closely with QA to define a testing strategy that empowers them to run automated tests and deploy to their own environments and enables high confidence in functionality with each deployment.
- Collaboration: Work closely with development to ensure the seamless integration and deployment of new features and updates.
- Incident Management: Respond to and resolve system incidents, minimizing downtime and ensuring the reliability of our services.
Who You Are
- Education and Experience: Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience. 5+ years of experience in a DevOps or similar role.
- Technical Expertise: Strong experience with Azure and AWS services and infrastructure as code. Solid familiarity with containerization technologies, particularly Docker. Experience operating modern SaaS web applications, including auto-scaling, load balancing, gateways, monitoring, observability, and secrets management. Multi-cloud experience is a plus.
- Infrastructure as Code: Experience with Azure and AWS infrastructure-as-code tools (e.g., Terraform and CDK) for managing cloud resources.
- CI/CD Pipelines: Proven experience setting up and maintaining CI/CD pipelines with Github Action and Jenkins, with a focus on automation and efficiency.
- AI-Enabled Operations and Development: Experience with and knowledge of vibe coding, agentic software development lifecycle (SDLC) practices, and AIOps tools for intelligent monitoring, incident response, automation, and operational optimization.
- Security Practices and Acumen: Knowledge of security best practices and experience implementing security measures in cloud environments. Familiarity with the OWASP Top 10 web application security risks and a strong understanding of software security principles.
- Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex infrastructure issues.
- Communication and Collaboration: Excellent communication skills, with the ability to work effectively within a team and engage stakeholders across the organization.
What Success Looks Like
- 30 Days: Complete onboarding and required security/compliance training. Build a strong understanding of Case IQ’s platform architecture, cloud environments, deployment processes, observability tools, current infrastructure priorities, and incident-management practices.
- 60 Days: Begin contributing to infrastructure maintenance, CI/CD improvements, monitoring, and deployment workflows with support from the team. Identify quick wins related to reliability, security, documentation, automation, or cost optimization.
- 90 Days: Independently manage assigned infrastructure and deployment work, troubleshoot common production issues, and contribute to reliable, well-documented releases. Partner effectively with Development and QA to improve deployment confidence and environment readiness.
- 6 Months: Deliver meaningful improvements to platform reliability, scalability, observability, security, or deployment efficiency. Help advance infrastructure-as-code, automated testing/deployment practices, and AI-enabled operational workflows.
- 1 Year: Serve as a trusted DevOps partner across Engineering—strengthening the stability, security, and scalability of the platform; reducing operational friction and incident risk; and helping shape a mature, automation-first, AI-enabled SDLC.
Perks and Benefits
- Work remotely within a flexible work environment (our team spans 7 countries!)
- Competitive company-paid benefits plan starting day 1!
- Generous professional development budget
- RRSP/ 401k matching program
- Half-day Fridays in the summer
Selected candidates will be contacted through BambooHR (please check your junk mail).
Case IQ is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, color, gender, sex,
age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at [hr@caseiq.com](mailto:hr@caseiq.com).