客户经理（拉美）
Account Executive (LATAM)
**关于 Mixpanel**
Mixpanel 是领先的产品智能和分析平台，被超过 29,000 家公司信赖，帮助他们了解用户如何使用所构建的产品。通过将强大的分析功能与了解您业务的 AI 相结合，Mixpanel 帮助团队看到哪些工作有效，诊断哪些不有效，并决定下一步该构建什么。了解更多请访问 [mixpanel.com](mixpanel.com)。
**关于拉美销售团队**
Mixpanel 的拉美销售团队负责整个区域 —— 从获取新的企业客户到在拉丁美洲扩展现有客户。作为独立于更广泛垂直领域的团队，拉美销售团队自行制定销售手册、建立买家关系，并掌握该地区的市场语言。
**关于该职位**
该职位的合适人选能够从首次交流到成交完成整个销售流程，建立对拉美市场及其买家的真实理解，并将他们在现场学到的内容转化为其他团队可以使用的销售手册。向拉美销售高级经理汇报，他们负责一个区域的全流程：获取新的销售线索、扩展现有客户，并对每个交易应用一致的资格评估方法。他们与销售工程紧密合作进行技术探索，并与市场团队合作制定反映实际现场情况的沟通信息。这是一个需要理解拉美地区及其买家的人士担任的职位，能够在没有完整手册的情况下工作，并在过程中帮助建立手册。
**职责**
- 在拉美地区获取、评估并成交新的企业业务，包括现有客户内部的新业务单元和子公司
- 与续约经理和客户价值经理一起推动扩展销售线索
- 使用 MEDDPICC（或 Mixpanel 选择的方法论）进行全流程企业销售，以评估和管理每个交易
- 准确预测并及早向经理和 CRM 中标记风险
- 建立对拉美买家角色、语言和常见使用场景的理解，并应用针对该地区的发现问题和定位策略
- 将现场学习成果 —— 沟通信息、发现问题、竞争情报、交易模式 —— 反馈到团队手册中
- 提出有关潜在客户数据和分析成熟度的技术探索问题，并与销售工程合作进行定制演示
- 在 Salesforce 中保持销售线索和预测数据的最新状态
- 与市场和产品市场团队合作，测试区域沟通信息是否符合现场实际情况
- 分享交易数量、胜率
查看英文原文
**About Mixpanel**
Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at [mixpanel.com](mixpanel.com).
**About the LATAM Sales Team**
Mixpanel's LATAM Sales team owns the region end to end — sourcing net-new enterprise logos and expanding existing accounts across Latin America. As a standalone team rather than part of a broader vertical motion, LATAM Sales builds its own playbooks, buyer relationships, and market fluency specific to the region.
**About the Role**
The right candidate for this role runs a full sales cycle from first conversation to close, builds real fluency in the LATAM market and its buyers, and turns what they learn in the field into playbooks the rest of the team can use. Reporting to the Senior Manager of LATAM Sales, they own a territory end-to-end: sourcing net-new pipeline, expanding existing accounts, and applying a consistent qualification approach to every deal. They partner closely with Sales Engineering on technical discovery and with Marketing on messaging that reflects what's actually happening in the field. This is a role for someone who understands the LATAM region and its buyers, works well without a finished playbook, and helps build one as they go.
**Responsibilities**
- Source, qualify, and close net-new enterprise business across LATAM, including new business units and subsidiaries inside existing accounts
- Drive expansion pipeline alongside Renewal Managers and Customer Value Managers
- Run full-cycle enterprise sales using MEDDPICC (or Mixpanel's chosen methodology) to qualify and manage every deal
- Forecast accurately and flag risk early, to your manager and in the CRM
- Build fluency in LATAM buyer personas, language, and common use cases, and apply region-specific discovery questions and positioning
- Feed field learnings — messaging, discovery questions, competitive intel, deal patterns — back into team playbooks
- Ask technical discovery questions about a prospect's data and analytics maturity, and partner with Sales Engineering on tailored demos
- Keep pipeline and forecast data current in Salesforce
- Partner with Marketing and Product Marketing to test regional messaging against field reality
- Share deal volume, win rates, and competitive patterns with your manager to help shape the team's coverage and growth
- Work with Enablement on onboarding and ongoing training specific to the LATAM market
**We're Looking For Someone Who Has**
- A track record of full-cycle sales success, from sourcing net-new business to expanding existing accounts, in SMB to enterprise SaaS
- Experience selling into the LATAM region, or a demonstrated ability to build fluency in a new market quickly
- Fluency in Spanish
- Comfort working without a finished playbook — this team is still building its own, and you'll help shape it
- Skill in structured discovery and qualification, ideally using MEDDPICC or a similar methodology
- Familiarity with analytics, data, or other technical products, and the ability to hold a credible conversation with a data-savvy buyer
- A direct, clear way of communicating that builds trust with both business and technical stakeholders
- Growth mindset and you'll be expected to contribute to team playbooks as you progress
- Comfort forecasting and surfacing pipeline risk transparently, without waiting to be asked
**Bonus Points For**
- Experience selling into a specific industry vertical within LATAM
- Prior experience at a company building or scaling a new regional go-to-market motion
- Background partnering closely with Sales Engineering on technical proof of value
- Experience in product analytics, data infrastructure, or adjacent technical categories
**Benefits and Perks**
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
_*please note that benefits and perks for contract positions will vary*_
**Culture Values**
- **Make Bold Bets:** We choose courageous action over comfortable progress.
- **Innovate with Insight:** We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
- **One Team:** We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
- **Candor with Connection:** We build meaningful relationships that enable honest feedback and direct conversations.
- **Champion the Customer:** We seek to deeply understand our customers’ needs, ensuring their success is our north star.
- **Powerful Simplicity:** We find elegant solutions to complex problems, making sophisticated things accessible.
**Why choose Mixpanel?**
We’re a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.