内部审计与调查高级专员
Internal Audit & Investigations Senior Associate
我们正在寻找一名内部审计与调查高级专员加入我们的法务团队，随着我们在各市场推动数字化和金融包容性的发展，我们需要壮大团队。
职位目的
人们会告诉你一些他们从未告诉过别人的事情。如果保护的业务刚刚达到1000万客户和20亿美元的信用额度——其中86%的客户表示这真正改善了他们的生活？
这就是今天的M-KOPA，我们正在建立一个调查职能，以匹配一个在五个市场运营的业务，并需要一个真正有效的举报人和投诉计划——而不仅仅是在纸上存在。这是一个董事会可见的职位，向内部审计与风险主管汇报，在这个职能从个案处理转向正式运作的关键时刻。
你将负责：全程主导内部调查——包括案件受理、证据收集、与投诉人、证人和被调查人进行访谈、分析和报告——涵盖欺诈、不当行为、骚扰、保护措施和政策违规案件，采用的方法论足够严谨，能够在纪律或法律程序中经得起检验。为内部审计与风险主管和董事会审计与风险委员会准备月度和季度报告。日常运行举报人和投诉计划，并将反复出现的主题反馈到审计计划中。
诚实地说：这意味着以绝对的保密性处理他人的最糟糕的日子，独立管理跨市场和文化的工作量，并撰写需要在案件结束后很久仍能经受审查的调查结论。如果你准备好承担这种信任，而不是逃避它，继续阅读。
组织结构
向内部审计与风险主管汇报
你带来的：商业相关领域的学位，法律或犯罪学专业，加上注册舞弊检查员（CFE）资格认证——这是硬性要求。在进行内部调查方面有丰富的实际经验，包括设计和实施调查流程，以及与不同层级的员工进行有效沟通。具有跨文化工作背景，能够适应多元化的环境。熟悉数据收集和分析工具，如Excel、Access或其他数据库系统。具备良好的书面和口头沟通能力，能够清晰地表达调查结果并撰写正式报告。对合规性和风险管理有深刻理解，能够识别潜在风险并提出改进建议。具有较强的问题解决能力和判断力，能够在复杂情况下做出合理决策。
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WE ARE LOOKING FOR AN INTERNAL AUDIT & INVESTIGATIONS SENIOR ASSOCIATE TO JOIN OUR LEGAL GROUP AS WE SCALE UP AND DRIVE DIGITAL AND FINANCIAL INCLUSION ACROSS OUR MARKETS.
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JOB PURPOSE
People tell you things they haven't told anyone else. What if the business you were protecting had just crossed 10 million customers and $2 billion in credit unlocked — with 86% saying it's genuinely improved their lives?
That's M-KOPA today, and we're building an investigations function to match a business operating across five markets with a whistleblower and grievance programme that needs to genuinely work — not just exist on paper. This is a Board-visible role, reporting to the Head of Internal Audit & Risk, at the point where this function moves from case-by-case to properly run.
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What you'd own: Leading internal investigations end-to-end — intake, evidence, interviews with complainants, witnesses, and subjects, analysis, and reporting — across fraud, misconduct, harassment, safeguarding, and policy-violation cases, with a methodology consistent enough to hold up in disciplinary or legal proceedings. Preparing monthly and quarterly reporting for the Head of Internal Audit & Risk and the Board Audit & Risk Committee. Running the whistleblower and grievance programme day to day, and feeding recurring themes back into audit planning.
The honest part: this means holding other people's worst days with absolute discretion, managing a caseload independently across markets and cultures, and writing findings that need to survive scrutiny long after the case closes. If that's the kind of trust you're ready to carry rather than a weight you're avoiding, keep reading.
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ORGANISATION STRUCTURE
Reports to Head of Internal Audit & Risk
What you bring: A degree in a business-related field, law, or criminology, plus a Certified Fraud Examiner (CFE) credential — this one's a hard requirement. Extensive, hands-on experience conducting internal investigations, ideally in financial services, fintech, or a comparable regulated, multi-market environment. A demonstrated track record preparing findings for senior management and Board-level audiences.
Every case you close carefully protects the trust that makes this whole model work.
WHY M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com http://m-kopa.com.
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Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya.
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Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.