高级产品经理，连接平台
Senior Product Manager, Connections Platform
关于团队
你将加入Zillow的产品管理组织，跨职能团队齐聚一堂，打造以客户为中心的体验，让客户更容易开启人生的新篇章。Connections Platform团队专注于驱动Zillow各业务线与我们重要客户之间无缝连接的技术——可靠地实现无论客户处于旅程哪个阶段的有意义连接。我们重视好奇心、深思熟虑的合作，以及共同致力于为客户提供、合作伙伴和业务创造有影响力的产品。
关于职位
Connections Platform高级产品经理负责为一个服务于Zillow多个产品的平台制定复杂的产品策略和路线图执行。该职位与工程、设计、数据和业务利益相关者紧密合作，定义愿景、优先级并交付可扩展的数据驱动解决方案——包括我们的核心Leads服务和Switchboard Agents，这是一个代理驱动平台，旨在实现Zillow内部的代理体验。
你将参与
- 定义并演进Connections Platform的产品愿景、策略和路线图，与公司战略重点和客户需求保持一致
- 领导端到端的产品生命周期——从发现和需求到发布、迭代和优化——利用定量和定性洞察指导决策
- 与Zillow各团队合作，了解他们的需求，并将其转化为清晰的产品需求和技术权衡
- 通过利用AI工具如Replit、Cursor和Claude Code构建原型、审计和配置门户等
- 分析线索数据并利用AI工具识别改进我们平台的机会，从而最终提升客户体验
- 通过构建服务来塑造代理连接的未来，实现下一代线索培育、分类和客户参与
- 指导经验较少的产品经理或同行在产品发现、优先级排序和执行最佳实践方面的经验
该职位被归类为远程岗位。“远程”员工没有固定的公司办公场所，而是从其选择的物理位置工作，该位置必须向公司报备。美国员工可以居住在美国50个州中的任何一州，有限制例外。在加利福尼亚州、康涅狄格州、马里兰州、马萨诸塞州、新泽西州
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About the team
You'll be part of Zillow's Product Management organization, where cross-functional teams come together to build customer-centered experiences that make it easier to unlock life's next chapter. The Connections Platform team specializes in the technology that drives seamless connections between all Zillow lines of business and our valued customers — dependably enabling meaningful connections no matter where they are in their journey. We value curiosity, thoughtful collaboration, and a shared commitment to creating impactful products for customers, partners, and the business.About the role
The Senior Product Manager, Connections Platform leads complex product strategy and roadmap execution for a platform that serves as the foundation for multiple products across Zillow. This role partners closely with engineering, design, data, and business stakeholders to define vision, prioritize work, and deliver scalable, data-informed solutions — including our core Leads service and Switchboard Agents, an agentic harnessing platform aimed at enabling agentic experiences across Zillow.
You Will Get To
- Define and evolve product vision, strategy, and roadmap for the Connections Platform, aligning with company strategic priorities and customer needs
- Lead end-to-end product lifecycle — from discovery and requirements through launch, iteration, and optimization — using quantitative and qualitative insights to guide decisions
- Partner with teams across Zillow to understand their needs and translate them into clear product requirements and technical trade-offs
- Build prototypes, auditing and configuration portals, and more by leveraging AI tools such as Replit, Cursor, and Claude Code
- Analyze leads data and leverage AI tools to identify opportunities to improve our platforms and ultimately improve the customer experience
- Shape the future of agentic connections by building services that enable the next generation of lead nurturing, classification, and customer engagement
- Mentor less experienced product managers or peers on product discovery, prioritization, and execution best practices
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $148,600.00 - $237,400.00 annually. This base pay range is specific to these locations and may not be applicable to other locations.In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $141,200.00 - $225,600.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.Who you are
- Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field
- 8+ years of product management experience, including experience in a platform-focused role
- Demonstrated experience defining product vision and strategy, managing roadmaps, and guiding features from discovery through launch in cross-functional environments
- Ability to understand and define API contracts, database schemas, and best-in-class pipeline architectures
- Proven ability to use data, AI tools, and experimentation to inform product decisions and drive measurable impact
- Experience building scalable products that anticipate future needs and serve a wide range of internal clients and use cases
- Strong communication and relationship-building skills to navigate and align diverse requirements across multiple teams
- Or an equivalent combination of education and experience
- Nice to have: experience with agentic platforms, data modeling, or lead management systems
Get to know us
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality.
How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise.
Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Originally posted on Himalayas