员工沟通专员
Employee Communications Specialist
#### 公司简介
一切始于工程师Fred Luddy为他的同事Phyllis编写了一段自动化繁琐任务的代码。她感动得喜极而泣。这一时刻激发了Fred创建一家公司，让每个人都能摆脱琐事，专注于有意义的工作。如今，ServiceNow是企业重塑的AI控制中心。我们的ServiceNow AI平台整合任何AI、任何数据和任何工作流程，帮助85%的财富500强®企业更聪明、更快、更好地工作。我们正在打造一个以AI为核心的文化，让技术和人才携手并进。而我们才刚刚开始。
加入我们，让AI为人们创造价值。
#### 职位描述
如果你热衷于凝聚人心，喜欢讲述重要的故事，并希望塑造成千上万ServiceNow员工对公司文化的体验，那么这就是你的职位。
作为员工传播专员，你将负责ServiceNow最重要的时刻之一。你将主导季度全球Brain Break计划，协调组织像我们的全员大会（SNL: ServiceNow Live）和员工启动会等旗舰活动的注册和后勤工作，管理全球赠品活动，并创作让员工社区凝聚在一起的内容。
你将直接向全球员工传播与活动负责人汇报。这个职位注重学习和成长。你将快速行动，对结果负责，并提升技能。
**你在该职位中将负责以下工作：**
- 主导并执行季度全球员工Brain Break计划。你将负责每个活动的战略、后勤和内容创作，从概念到活动后的总结。这包括与内部和外部合作伙伴协调
- 主导员工赠品计划的全流程战略和执行。这意味着与公司各部门合作设计活动，协调发放并进行全球沟通
- 为关键项目创作内容和撰写文案。这包括简报文档、脚本、传播活动等
- 协助大型员工礼品项目，例如为约3万名员工提供年度员工启动会最酷的物品。这包括供应商管理、设计协调、质量审核和全球分发物流
- 协助文化时刻和其他重要员工体验
- 共同管理公司日历和所有员工活动的安排
- 负责我们的邮件别名，包括回复和分类处理邮件
查看英文原文
#### Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
#### Job Description
If you're energized by bringing people together, love telling stories that matter, and want to shape how thousands of ServiceNow employees experience our culture, this is your role.
As an Employee Communications Specialist, you'll own some of ServiceNow's biggest moments. You'll lead our quarterly Global Brain Break program, orchestrate registration and logistics for flagship events like our town halls (SNL: ServiceNow Live) and Employee Kickoff, manage global giveaway campaigns, and create the content that brings our employee community together.
You'll report directly to the Global Employee Communications & Events Lead. This role is positioned for learning and growth. You'll move fast, own the outcome, and gain skills.
**What you get to do in this role:**
- Lead and execute the quarterly Global Employee Brain Break program. You’ll own the strategy, logistics and content creation for each event. From concept through post-event recap. This includes coordinating with internal and external partners
- Own end-to-end strategy and execution for our employee giveaway program. This means partnering with teams across the company to design campaigns, coordinate fulfillment and communicate across globe
- Content creation and writing for key programs. This includes briefing documents, scripts, communication campaigns and more
- Help with large scale employee swag projects like supplying ~30K employees with the coolest items for our annual Employee Kickoff. This includes vendor management, design coordination, quality review and global distribution logistics
- Assist with cultural moments and other milestone employee experiences
- Co-own the corporate calendar and scheduling of all employee events
- Responsible for our email alias including responding and triaging messages
#### Qualifications
**To be successful in this role you have:**
- Bachelor’s degree in English, Journalism, Public Relations, Communications, or related field
- Strong project management and communication skills
- 3+ years of experience in internal communications or employee engagement (event management experience is a plus)
- Strong project management skills with demonstrated ability to own large, complex workstreams independently
- Excellent written and verbal communications skills; ability to write for multiple audiences and in various formats
- Self-starter who takes ownership without needing heavy oversight; eager to learn and jump into ambiguous situations
- Resourceful and self-motivated; able to independently prioritize shifting workloads in a fast-paced, constantly evolving environment
*this position is not eligible for employment based sponsorship
For positions in this location, we offer a base pay of $79,600 - $123,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
#### Additional Information
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. [Learn more here](https://careers.servicenow.com/life-at-servicenow#workpersonas). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [globaltalentss@servicenow.com](mailto:globaltalentss@servicenow.com) for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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