服务品质经理
Services Quality Manager
SOLV Energy是电力行业基础设施服务的领先提供商,全国范围内设计、建设并维护大型太阳能、电池储能和高压变电站项目。
职位描述摘要:
服务质量管理经理将领导制定并执行大型太阳能项目的施工后服务的质量保证策略。您将确保服务卓越、资产性能以及符合ISO 55000标准,通过有效的资产管理生命周期实现长期价值创造。
该职位为全远程工作。具体的工作地点细节和期望将在面试过程中讨论。
职位描述:
*本职位描述反映了管理层对关键职责的分配;它不规定或限制可能被分配的任务
岗位职责与义务:
质量与合规
- 创建并维护针对太阳能运维和服务运营的品质管理系统(QMS)
- 确保符合ISO 9001和ISO 55000标准,重点关注资产完整性、可靠性和性能
资产管理对齐
- 将服务质量流程与资产管理目标相结合,包括预防性维护、性能监控和生命周期优化
- 与工程和运营团队合作,确保服务活动提升资产价值并降低风险
绩效与改进
- 定义并监控服务品质、资产运行时间、发电量和客户满意度的KPI
- 领导服务相关问题的根本原因分析并实施纠正和预防措施
- 推动服务流程、文档和现场操作的持续改进计划
利益相关者沟通
- 与客户、分包商和内部团队对接,确保服务交付符合合同和法规要求
- 通过数据驱动的洞察和质量文档支持客户审计和绩效评审
培训与文化
- 对服务技术人员和现场员工进行质量协议、ISO 55000原则和资产管理标准的培训
- 在服务执行中推广责任、安全和卓越的文化
最低技能或经验要求:
- 5年以上在大型太阳能项目中的质量保证或资产管理经验
- 精通ISO 9001和ISO 55000框架
- 具有太阳能运维、SCADA系统和CMM经验
查看英文原文
SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
Job Description Summary:
The Services Quality Manager will lead the development and execution of quality assurance strategies for post-construction services in utility-scale solar projects. You’ll ensure service excellence, asset performance, and compliance with ISO 55000 standards, focusing on long-term value creation through effective asset lifecycle management.
This role is fully remote. Specific location details and expectations will be discussed during the interview process.Job Description:
*This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned
Position Responsibilities and Duties:
Quality & Compliance
- Create and maintain a Quality Management System (QMS) tailored to solar O&M and service operations
- Ensure compliance with ISO 9001 and ISO 55000 standards, focusing on asset integrity, reliability, and performance
Asset Management Alignment
- Integrate service quality processes with asset management objectives, including preventive maintenance, performance monitoring, and lifecycle optimization
- Collaborate with engineering and operations teams to ensure service activities enhance asset value and reduce risk
Performance & Improvement
- Define and monitor KPIs for service quality, asset uptime, energy yield, and customer satisfaction
- Lead root cause analysis and implement corrective and preventive actions for service-related issues
- Drive continuous improvement initiatives across service workflows, documentation, and field operations
Stakeholder Engagement
- Interface with clients, subcontractors, and internal teams to ensure service delivery meets contractual and regulatory expectations
- Support client audits and performance reviews with data-driven insights and quality documentation
Training & Culture
- Train service technicians and field staff on quality protocols, ISO 55000 principles, and asset care standards
- Promote a culture of accountability, safety, and excellence in service execution
Minimum Skills or Experience Requirements:
- 5 plus years in quality assurance or asset management in utility scale solar.
- Strong knowledge of ISO 9001 and ISO 55000 frameworks
- Experience with solar O&M, SCADA systems, CMMS platforms, and performance analytics
- Familiarity with asset lifecycle planning, risk-based maintenance, and reliability engineering
- Certifications in Quality (e.g., CQE, CQA) or Asset Management (e.g., IAM Certificate) preferred
- Strategic thinking with a systems-based approach to service and asset quality
- Strong analytical and problem-solving skills
- Effective communicator with cross-functional leadership capabilities
- Proficiency in quality tools (e.g., FMEA, Six Sigma, RCA) and data visualization platforms
Applicants must be legally authorized to work in the U.S. without requiring employer sponsorship now or in the future.
SOLV Energy Is an Equal Opportunity Employer
At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law.
Benefits:
Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company’s 401(k) plan and are provided vacation, sick and holiday pay.
Compensation Range:
$116,733.00 - $142,998.00
Pay Rate Type:
Salary
SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team.
In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter.
Job Number: J13783
If you’re interested in a meaningful career with a brighter future, join the SOLV Energy Team.
Originally posted on Himalayas